59
FILE MANAGER
This function allows you to check and delete files on the device. Please
use this function under the guidance of professionals. Ordinary users are
not recommended to use it by themselves, as it may cause the software to
be missing or malfunctioning.
8 R
EMOTE
A
SSISTANCE
Tap on "
Remote
" to start the TeamViewer quick support program, which
is a simple, fast, and secure remote-control screen. You can use this
application to enable them to control your tablet on a PC through the
TeamViewer software, thereby obtaining temporary remote support from
XTOOL's technical support center.
Computers and mobile devices running TeamViewer are identified by a
globally unique ID. When the remote application is started for the first time,
the ID will be automatically generated according to the hardware
characteristics and will not be changed in the future. This TeamViewer ID
can individually access all TeamViewer clients.
Before launching the remote desktop application, make sure that the
tablet is connected to the Internet so that you can access the tablet to
receive remote support from a third party. If you encounter problems and
are not able to solve them, you could open this application and ask for
remote assistance.
To obtain remote support from your partners or XTOOL After-service
Center:
1. Turn on the power of the tablet.
2. Click
Remote
in the Diagnostic application. The TeamViewer screen is
displayed, and the device ID will be generated.
