XTM XTM2000DG, Руководство пользователя

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any in-transit loss or damage. Assistance under the warranty
will only be made available if the request is made to our
customer service team on the contact numbers listed below
and proof of purchase is provided.
This is a repair only warranty you will need to take the
generator to the authorised service agent after contacting our
customer service centre.
If the product includes various accessories or components,
only the defective accessory or component will be replaced or
repaired.
SMG reserves the right to replace defective parts of the
product with parts and components of similar quality, grade
and composition where an identical part or component is not
available.
Products presented for repair may be replaced by refurbished
products of the same type rather than being repaired.
Refurbished parts may be used to repair the products.
Damage caused by third party accessories is not covered
under this warranty. Damage caused to attached equipment
or third party accessories will not be covered under this
warranty.
Rust and corrosion are not covered under this warranty.
If a warranty fault is found the freight cost will be credited to
the owner. If no fault is found the product will be returned and
any costs associated with the service will be charged to the
owner.
Blockages caused by spider webs, insects, dirt, or accumulated
dust and incorrect oil are not covered by warranty. SMG
reserves the right to replace or repair the appliance within
the warranty period. Parts found to be defective due to a
manufacturing default will be replaced free of charge.
In the event of SMG choosing to replace the appliance, the
warranty will expire at the original date of purchase. If no
warranty fault is found the owner will be advised and the
product will be returned and any costs associated with the
service will be charged to the owner.
Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not
amount to a major failure. The benefits of this warranty are
in addition to any rights and remedies imposed by Australian
State and Federal legislation that cannot be excluded.
In New Zealand, this SMG warranty is in addition to the
conditions and guarantees which are mandatory as implied by
the New Zealand Consumer Guarantee Act 1993. For service,
spare parts or product information please contact customer
service:
Australia: 1300 660 457
New Zealand: 0800 474 876
CONTACT DETAILS
Smart Marketing Group Pty Ltd
33-35 Lionel Road, Mt. Waverley
Victoria 3149, Australia.
Tel (+613) 9543 7266
Fax (+613) 9543 9839
service.group@smga.com.au
What is not covered
• Commercial use of generator.
• Use of Generator for hire.
• Use of generator in a commercial premises.
• Damage caused by incorrect oil.
• Damage caused by incorrect fuel or use of E10 ethanol
fuel.
• Damage or deterioration due to transport.
• Damage caused by negligence, misuse, abuse or accident
or incorrect voltage and wattage.
• Any corrosion or rusting.
• Damage caused by incorrect set up and start up.
• Replacement parts due to general wear and tear.
• Generators with serial number defacement, modification
or removal.
• Generators which have been serviced by anyone other
than an authorised SMG service agent.
• Generators with no original purchase receipt.
• Generators which have been on sold, not original
purchaser.
• Damage due non-servicing of generator as is required by
this manual.
• Blockages / damage caused by dust, dirt, spiders webs
or insects.
• Damage caused by the incorrect fitting of accessories.
• Damage caused by overloading, overworking the
generator.
• Damage to attached equipment or third party
accessories.
• Damage caused by attached equipment or third
party accessories.
As soon as you have purchased the generator, we recommend
that you check to make sure it is intact and that you read
the operating instructions carefully before using it. The
purchase receipt for this product is to be retained and must
be presented if making a claim under the terms of the Smart
Marketing Group (SMG) warranty. Bank account statements
are not acceptable for proof of purchase.
This warranty does not cover generators intended for
hire or use in commercial applications or in commercial
premises. The warranty will under no circumstances extend
to reimbursement or payment of damages, whether direct,
indirect or consequential. The warranty is void if there is
evidence the generators has been modified or tampered with
in any way or used with unauthorised accessories without our
consent.
SMG declines any responsibility or liability whatsoever arising
from misuse or abuse, negligent handling of the generators
or if the product has not been installed or failure to comply
with the relevant safety, operating, setting and maintenance
instructions (see further in this manual).
The warranty does not extend to installation or disconnection
costs.
Any item sent freight forward/collect for repair will be
refused. Warranty repairs are free of charge, provided the
appliance is delivered to our service department or authorised
service agent. The generator will need to be returned,
adequately protected in a box. SMG will not be responsible for