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Xtend Voice Logger

Analog Lines

Installation Manual

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Содержание Voice Logger Analog Line

Страница 1: ...Xtend Voice Logger Analog Lines Installation Manual ...

Страница 2: ... every care in preparing this document but no guarantee is given to the matter present in the guide Our products are under continual improvement and we reserve the right to change the content without any notice 2013 XtendTechnologies All Rights Reserved Copyright Notice 2 Analog Lines ...

Страница 3: ...h a full featured voice recording solution Xtend Voice Logger is a multi channel telephone call recording product designed to suit organisational needs The unique product with advanced call recording features ensures quality and productivity wise upgradation in business Welcome 3 Analog Lines ...

Страница 4: ...6 7 8 9 Introduction 5 Package Kit 5 Minimum System Requirements 5 Connection Diagram 5 Software Setup 6 Hardware Setup 11 Device Configuration Uninstallation 17 Contact Information 21 15 Contents 4 Analog Lines ...

Страница 5: ...gger ii Installation Instructions iii Software Installation CD iv USB Cable 3 Minimum System Requirements Analog Lines 4 Connection Diagram Xtend Voice Logger 4 Port Operating System 32 64 bit Windows Server 2008 2012 2016 Windows 7 8 8 1 10 Browser Internet Explorer 6 0 or above Processor Speed Dual Core or higher Memory 2 GB or above Hard Disk Space 500 MB for software installation 1 GB approx f...

Страница 6: ...and insert the CD into the CD drive Run the setup file named XtendLogger exe 5 Software Setup 6 STEP 1 Welcome Wizard The first screen for installing Xtend Voice Logger appears click Next STEP 2 License Agreement Read the LicenseAgreement carefully and select I accept the agreement Now click Next Analog Lines ...

Страница 7: ...is Xtend Voice Logger 3 0 You can choose new folder by clicking Browse else click Next to continue STEP 3 Destination Location Default installation directory is C XtendLogger which can be changed by entering new location from the Browse button Click Next to proceed Analog Lines ...

Страница 8: ... 8 STEP 6 Installation Process Setup installs Xtend Voice Logger in the system STEP 5 Location Verification Check the given location and click Install to begin the installation process Analog Lines ...

Страница 9: ...k name If the Feature Pack is already present in the folder then automatically a popup appears and prompts for installation once the main software installation is completed Now click Finish to complete the installation On successful installation Xtend Web Server icon is enabled on the notification area of the taskbar Click Next to install Xtend Voice logger Feature Pack Analog Lines ...

Страница 10: ... 10 Analog Lines The Feature pack will be automatically placed in the same path as the Voice Logger click Next to continue Click Install to begin the installation process ...

Страница 11: ...e appears as Installing device driver software in order to check the status of device driver click on the link Click here for status a Front USB Connectors may not provide the performance necessary to support such transfers due to non standard wiring It is recommended that only rear USB slots be used to connect to Xtend Voice Logger hardware Click Finish In case if the automatic prompt for Feature...

Страница 12: ...ager Go to Device Manager and update the driver software by right clicking on Xtend Voice Logger detected under Other devices After installation a message appears as Device driver software installed successfully Analog Lines In case the driver is not installed automatically follow the below mentioned steps to carry out the driver updation ...

Страница 13: ...river Software Select the location of driver software for example C XtendLogger Setup and then click Next Analog Lines STEP 4 Driver Installation Awindows security warning appears Click Install this driver software anyway ...

Страница 14: ...for Xtend Voice Logger is completed and a window appears after successful installation click Close Now draw parallel lines from trunk extension phone lines and connect it to one of the RJ11 ports Line 1 Line 2 Line 3 etc given on the rear side of the Xtend Voice Logger device ...

Страница 15: ... 15 Analog Lines 7 Device Configuration Click Ok to configure the device ...

Страница 16: ...gger engine the voltage sensing and updation options will be enabled automatically By default the voltage across each trunk line gets displayed only once along the side of each configured Trunk Name within Live Calls Notice that the status of the LED on the device turns green and static This indicates that the Voice Logger configuration is completed and the device is working correctly This conclud...

Страница 17: ...on re installation of the product 8 Uninstallation STEP 1 Take backup of logged files if required Before starting the uninstallation process close Xtend Voice Logger and shutdown Xtend Web Server running in the system To do so goto the notification area of taskbar and right click on the icon for Xtend Voice Logger Select Exit and press Enter Similarly right click and shutdown the Xtend Web Server ...

Страница 18: ... 18 STEP 3 Click Yes to uninstall the program STEP 4 Select Firebird InterBase r ODBC driver 2 0 for uninstallation Click Uninstall Analog Lines ...

Страница 19: ... 19 STEP 5 Click Yes to delete Firebird ODBC driver and all its components from the system STEP 6 Click Yes toAll to remove the shared files from the system Analog Lines ...

Страница 20: ...few seconds till the system reboots Now open the location where all the program files related to Xtend Voice Logger was installed Here we have assumed the location as c Delete the folder named XtendLogger to remove all the program related files The user will be prompted with a message to ensure the removal of the folder Click Yes to confirm the deletion This concludes the uninstallation of Xtend V...

Страница 21: ...ice for South East Asia Xtend Technologies Pte Ltd 21 Bukit Batok Crescent 13 76 Wcega Tower Singapore 658065 Phone 65 67797972 E mail sales xtendtech com sg Web www xtendtech com sg Regional Office for Middle East Xtend Technologies LLC P O Box No 83939 M 10 Shaikh Hilal Al Nehayan Bldg Hor Al Anz Dubai UAE Phone 971 4 2545081 E mail sales xtendtech ae Web www xtendtech ae Regional Office for Sou...

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