15.0 SYSTEM MAINTENANCE AND FILTER CHANGE PROCEDURE
CAUTION FOR YOUR SAFETY: Change the sediment and carbon filters regularly every 4-6 months and have the R.O.
membrane checked annually. Refer to the following table for the recommended filter change interval.
1. Turn off the power supply of the QPB300 pump.
2. Shut off the water supply isolation valve A from diagram 1 and storage tank isolation valve (M).
3. Grab the cartridge that is to be changed with both hands and turn the cartridge anti-clockwise until it stops.
4. Pull the cartridge down to remove the cartridge.
5. Repeat steps 2-3 on the remaining cartridges.
6. All cartridges are labelled with a number on the top right hand corner. Use the correct numbered cartridge for the
replacement.
7. Insert and turn clockwise until the cartridge stops.
8. Once all cartridges have been replaced turn on the isolation valves and follow by the power for the QPB300.
16.0 XSENTIAL TROUBLE SHOOTING GUIDE
This trouble-shooting guide will give you a basic idea of the problems that can occur with an R.O. system. If in doubt, contact the
local dealer.
Problem
Cause
Solution
Small amount of
water in storage tank
1. System just starting up
2. Air pressure in the storage tank is
low
1. Normally it takes 1-2 hours to fill tank. Low-pressure and/or
temperature can reduce production rate.
2. Add pressure in the storage tank. Refer to the storage tank
label for pressure detail.
Slow production
1. Low water pressure
2. Crimps in tubing
3. Clogged pre-filters
4. Fouled membrane
1. The system requires a minimum of 380kPa of incoming
water pressure. A booster pump may be needed in a low
water pressure area.
2. Check tubing is straightened or repair as necessary
3. Replace pre-filters
4. Replace membrane
No drain water
Clogged flow restrictor
Replace flow restrictor
Leaks
1. Fitting not tightened
2. Missing O-ring
3. Misalignment of hole in the drain
saddle
1. Tighten fitting as necessary
2. Contact local dealer
3. Realign drain saddle
17.0 AUTOMATIC SERVICE REMINDER (ASR)
It is very important that the filter cartridges are replaced regularly to keep up with the performance of the system. Failure to replace
the cartridges regularly will result in no or lack of water production and premature fouling of the membrane.
The table below serves only as a guide to the recommended service interval. It is very important that the owner checks the water
quality regularly to ensure that the reverse osmosis system works properly.
Parts number
Description
Recommended service interval (depending on the usage & water
quality)
AX12-CCF
Sediment filter cartridge
3-6 months
AX12-GAC
Carbon filter cartridge
3-6 months
AX12-ROM
Reverse osmosis membrane
12-24 months
AX12-TX
Triple action cartridge
3-6 months
Xsential has service reminder programme to help our customers to keep track of their water filter service schedule. We will
automatic contact your guys when your water filter is due for service. So please fill in the following detail an email it to us and we
will register it for you.
Product and contact
Company
Contact person
Address
Phone
Water filter model
Service interval require
Date installed
Xsential Pty Ltd
78 Daly Street
Ascot Western Australia 6104
Ph: 1300 366 295
email: [email protected] www.xsential.com.au
