Rev.: 20160711
Platform: DBALL2
Firmware: HK9 Remote Start Ready (RSR) Installation
© 2016 Directed. All rights reserved.
Page 8
LED Diagnostics & Troubleshooting
LED
Status
Description
Troubleshooting
Module Programming
Off
Module has no power.
Check the power connections.
Solid red
Module is powered. Waiting for
programming to begin.
Check if the ignition input is properly connected.
Flashes green &
red
Initialisation failed.
If a second attempt fails after a complete Hard Reset,
connect the module to Directechs.com and call Tech
Support with the module ID in hand.
Flashes green
continuously
FTCAN and HSCAN detected.
Normal operation.
Flashing orange
continuously
FTCAN detected.
Normal operation.
Solid green for 3
seconds
Module was successfully
programmed with transponder.
Normal operation.
Solid orange for 3
seconds
Module was successfully
programmed without transponder.
Normal operation.
Module Programming - Error codes
Flashes red x 1
FTCAN not detected.
Check the B-CAN wire connections. Wake up the data
bus by turning the ignition ON and try again.
Flashes red x 2
HSCAN not detected.
Check the D-CAN wire connections. Wake up the data
bus by turning the ignition ON and try again.
Flashes red x 4
Bypass calculation failed.
Reset the module and try again. Make sure vehicle is
equipped with immobilizer. If so, make sure you have
the right EMS COM and that your connection is good.
External Module Synchronisation
Flashes red, red,
then orange x 10
OBDII feature not supported.
Diagnostic data bus not detected. Some features are
not supported by SmartStart. This can be caused by
missing wire connections or module hardware limitation.
Refer to the wiring installation section to check the
connections.
Active Ground While Running
Flashes green
GROUND OUT ON (GWR)
command received.
Otherwise, the Ground While Running (status) signal
was lost or was never received by the module.
Commands can come from RF, D2D or W2W.
Flashes red &
orange
IGNITION ON command received.
Otherwise, the ignition signal was not received by the
module. In a W2W install, it will show only if the ignition
input wire is used.
Flashes green
quickly
START ON command received.
Otherwise, the start signal was not received by the
module. In a W2W install, it will show only if the ignition
input wire is used.
D2D and W2W Commands
Flashes orange x
1
LOCK command received.
Flashes orange x
2
UNLOCK command received.
Flashes orange x
3
TRUNK command received.
RSR Code
Flashes red x 7
3x OEM Lock Remote Start
Activation was attempted when
RFTD feature is disabled.
Activated from Web automatically when using RSR
flash tool or can be done manually. Refer to feature
programing section for more information.
Normal operation.
Solid
Solid
orange
x3 sec
Solid
green
x3 sec
Flashes
orange
Flashes
green
Flashes
red x1
Flashes
red x2
Flashes
red x3
Flashes
green
Flashes
green
Flashes
orange
x1
Flashes
orange
x2
Flashes
orange
x3
Off
Flashes
red, red,
orange
Flashes red
& orange
Flashes
green &
red
Flashes
red x 7
