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Warranty
Warranty
In case the products delivered are not free from
defects in material or workmanship, MAS
Elektronik AG has the right to either repair or
replace the defective product at its choice. MAS
Elektronik AG manufactures and repairs goods
using components which are new or equivalent
to new in accordance with industry standards
and practice. The warranty for wearing parts
(e.g. rechargeable batteries) is limited to 6
months.
In case the device is equipped with internal
data storage (e.g. hard disc drive, Flash drive),
the customer is responsible to backup his data
before sending the device. MAS Elektronik AG
is not liable for any data loss on returned
devices. MAS Elektronik AG reserves the right
to reset returned devices to factory defaults.
Please note your personal settings for this
reason.
MAS Elektronik AG is not liable for any
accessories not belonging to original package
content such as DVDs, hard disc drives, Flash
storage devices, batteries, etc.
This limited warranty covers the warranty
requirements set by authorities in your country.
This limited warranty only is valid in the country
the product was purchased. This limited warranty does not cover finishes,
accessories or batteries, nor does it cover
damage resulting from accident, misuse, abuse,
dirt, water, battery leakage, tampering,
servicing performed or attempted by
unauthorized service agencies. This limited
warranty does not cover damages resulting
from firmware upgrades. Only in case of
firmware upgrades needed to add functions
promised at time of purchase, such damages
are covered by this limited warranty. For a
correct and frictionless completion of warranty
or repairs you need a RMA No. You may obtain
a RMA on the internet at www.xoro.de or by
telephone.
Please send the device in its original packing
material, all standard accessories and a copy of
the invoice, a description of defect and the RMA
No. to following address. Please note the RMA
number clear and in large numbers on the outer
package.
MAS Elektronik AG
Weidegrund 3
21614 Buxtehude
Germany
Support
e-mail:
support@ersservice.de
Hotline: +49 4161 800 24 24
Fax: +49 4161 800 24 61