Troubleshooting
Why is the phone LCD screen blank?
⚫
Ensure your phone is properly plugged into a functional AC outlet.
⚫
Ensure that the phone isn’t plugged into a plug controlled by a switch that is off.
⚫
If the phone is plugged into a power strip, try plugging it directly into a wall outlet instead.
⚫
If your phone is powered from PoE, ensure you use a PoE compliant switch or hub, or contact
your system administrator for more information.
⚫
Check if the power LED is on to ensure that the phone is powered on.
Why does the phone display “Network Unavailable”?
To resolve:
⚫
Ensure that the Ethernet cable is plugged into the Internet port on the phone and the
Ethernet cable is not loose.
⚫
Ensure that the switch or hub in your network is functioning well.
⚫
If the problem still persists, Contact your system administrator for more information.
Why can’t I get a dial tone?
To resolve:
⚫
Check for any loose connections and that the phone has been installed properly. For the
Installation instructions, refer to the phone installation section.
⚫
Check whether dial tone is present on one of the audio modes.
⚫
Switch between the Handset, Headset (if you have) or Hands-Free Speakerphone to check
whether dial tone is present for one of the audio modes.
⚫
If the dial tone exists on another audio mode, connect a different handset or headset to isolate the
problem.
Where to set the tone?
You can set the tone on Web interface:
⚫
Click
Setting→Tones
⚫
Define the dial tone, ringing, busy
tone…
Содержание XT-25G
Страница 1: ...XonTel XT 25G User Manual...
Страница 9: ...3 Handset 4 Headset cord 5 Ethernet cable...
Страница 10: ...Phone Installation 1 Attach the phone stand...
Страница 11: ...2 Connect the Handset and optional Headset 3 Connect the Network and Power...
Страница 14: ...2 Press Menu Status Network 3 Press Menu Status Network IPV4...
Страница 15: ...4 Press Menu Status Network IPV6 5 Press Menu Status Account XT 25G support 16 accounts...
Страница 65: ...When you place a call from the contact the phone idle screen will show the contact photo...
Страница 164: ...How to download XML Configuration Click Management Configuration...
Страница 165: ...How to Import Trusted CA certificate Click Management Trusted CA...
Страница 166: ...How to Import Server CA certificate Click Management Server CA...