LIMITED WARRANTIES
www.xoappliance.com
In addition to the best coverage in the industry
XO products are backed by our unique
90 Day Love It or Leave It guarantee.
For 90 Days, all our products
are backed by our unique
Love It or Leave It Guarantee
This limited warranty is provided by XO Appliance (XO) to the original consumer owner (customer) of the XO Disposer product
installed in the original location.
XO warrants to Customer that your XO Disposer will be free from defects in materials and workmanship, subject to the
exclusions described below, for the term described below commencing on the date of purchase, or the date of manufacture as
identified by your XO Product serial number. You must register your product within 30 days of purchase to validate the warranty
and retain your original receipt as proof of purchase. You may register your appliance at:
http://xodisposer.com
ALL 1 HP DISPOSERS have a limited lifetime warranty
ALL 3/4 HP DISPOSERS have a limited 10 year warranty
ALL 1/2 HP DISPOSERS have a limited 5 year warranty EXCEPT FOR
BUILDER MODELS which have a 3 year limited warranty
If you are unable to provide documentation supporting either the Warranty Period commencement date will be determined by
Manufacturer, in its sole and absolute discretion, based upon your XO Product serial number.
What is Covered:
This limited warranty covers defects in materials or workmanship, subject to the exclusions below, in XO
Products used by a consumer Customer for residential use only, and includes all replacement parts and labor costs. YOUR
SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE LIMITED TO REPAIR OR REPLACEMENT
OF THE XO PRODUCT, PROVIDED THAT IF WE DETERMINE IN OUR SOLE DISCRETION THAT NEITHER REMEDY IS
PRACTICABLE, WE MAY PROVIDE YOU A REFUND OF YOUR PURCHASE PRICE OR A CREDIT TOWARDS ANOTHER
XO PRODUCT.
What is not Covered
: This limited warranty does not extend to and expressly excludes:
• Losses or damages or the inability to operate your XO Product resulting from conditions beyond the Manufacturer’s control
including, without limitation, accident, alteration, misuse, abuse, neglect, negligence (other than Manufacturer’s), failure to install,
maintain, assemble, or mount the XO Product in accordance with Manufacturer’s instructions or local electrical and plumbing
codes.
• Wear and tear expected to occur during the normal course of use, including without limitation, cosmetic rust, scratches, dents
or comparable and reasonably expected losses or damages.
In addition to the above exclusions, this limited warranty does not apply to XO Products installed in a commercial or industrial
application.
No Other Express Warranty Applies:
This limited warranty is the sole and exclusive warranty provided to the Customer
identified above. No other express warranty, written or verbal, applies. No employee, agent, dealer, or other person is authorized
to alter this limited warranty or make any other warranty on behalf of Manufacturer. The terms of this limited warranty shall not be
modified by the Manufacturer, the original owner, or their respective successors or assigns.
If your XO Product does not operate in accordance with the documentation provided to you, or you have questions concerning
your XO Product or how to determine when service is needed, please call XO at 973-403-8900, or visit our website at
www.XODISPOSER.com. You may also notify us at: XO Appliance, 24 Eisenhower Parkway, Roseland, NJ 07068.
The following information must be provided as part of your warranty claim: your name, address, phone number, your XO Product
model and serial number, and if necessary, upon request, written confirmation of either: (a) the date shown on your installation
receipt, or (b) the date shown on your purchase receipt.
Manufacturer or its authorized service representative will determine, in its sole and absolute discretion, if your XO Product is
covered under this limited warranty. You will be given the contact information for your closest authorized XO Service provider.
Only an authorized XO service representative may provide warranty service. XO is not responsible for warranty claims arising
from work performed on your XO Product by anyone other than an authorized XO service representative.
LIMITED WARRANTY
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