7. SiriusXM
®
Satellite Radio
XiteSolutions North America Inc.
31
7.8 Understanding SiriusXM Advisory Messages
Check Antenna
The radio has detected a fault with the SiriusXM antenna. The antenna cable is
either disconnected or damaged.
Verify that the antenna cable is connected to the SiriusXM Connect Vehicle Tuner.
Inspect the antenna cable for damage and kinks. Replace the antenna if the cable is
damaged.
Check Tuner
The radio is having difficulty communicating with the SiriusXM Connect Vehicle
Tuner. The tuner may be disconnected or damaged.
Verify that the SiriusXM Connect Vehicle Tuner cable is securely connected to the
radio SiriusXM mating connector/cable. If the problem persists, disconnect and
reconnect the tuner and then contact SiriusXM at 1-877-438-9677
No Signal
The SiriusXM Connect Vehicle Tuner is having difficulty receiving the SiriusXM
satellite signal.
Verify that your vehicle is outdoors with a clear view of the southern sky.
Verify that the SiriusXM magnetic mount antenna is mounted on a metal surface on
the outside of the vehicle.
Move the SiriusXM antenna away from any obstructions.
Inspect the antenna cable for damage and kinks. Replace the antenna if the cable is
damaged.
Consult the SiriusXM Connect Vehicle tuner installation manual for more information
on antenna installation.
Subscription Updated
The radio has detected a change in your SiriusXM subscription status.
Press FUNC to clear the message.
No further action is required.
Visit
or call SiriusXM at 1-877-438-9677 if you have questions
about your subscription.
Channel Not Available
The channel that you have requested is not a valid SiriusXM channel that you were
listening to is no longer available. You may see this message briefly when first
connecting a new SiriusXM Connect Vehicle Tuner.
Visit
for more information about the SiriusXM channel lineup.
Channel Not Subscribed
The channel that you have requested is not included in your SiriusXM subscription
package or the channel that you were listening to is no longer included in your
SiriusXM subscription package.
Visit
or call SiriusXM at 1-877-438-9677 if you have any
questions about your subscription package or would like to subscribe to this
channel.
Channel Locked
The channel that you have requested is Locked by the radio Parental Control
feature. See Section 7.4 for more information on the Parental Control feature and
how to access locked channels.
