NetDisk™ User Manual Network Direct Attached Storage / NDAS™
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I am getting “NetDisk unplugged abnormally”?
NetDisk has lost connection to your computer. Please check your connections. Make sure that NetDisk
is plugged into a 100mb/full duplex capable switch. NetDisk does not support hubs. If you have your
switches uplinked to another one, try putting NetDisk and your computer on the same switch and retry.
Try setting your Ethernet Port speed / duplex settings to 100 Mb / full duplex. This can be done by:
Right clicking My Network Places, click on Properties, right click on Local Area Connection and click
on Properties. Then click on the Configure button next to your Ethernet Port and click on the Advanced
Tab. Click on Speed & Duplex drop down menu and select 100 Mb / full duplex.
It is also possible that you have some energy saving features turned on such as Hibernation / Standby.
Please check those as well.
You can try going to your Ethernet Card manufacturer and downloading the latest driver.
If using a Cable / DSL Router, try updating the firmware.
Try plugging NetDisk and computer into a different port on the switch.
I have installed the NetDisk key but cannot see NetDisk in "My Computer.” What should I do?
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Open up "Computer Management" by right-clicking on "My Computer.” Go to "Manage," then click on
"Disk Management.” Check to see if your NetDisk is recognized. It should show up as Disk 1 or Disk 2
or a different number depending on the number of drives that you have on your computer. Right-click
on the appropriate "Disk #" and click "Initialize.". Also, for Windows ME / Linux / MAC users, you
will need to format disk to FAT32 for it to be recognized.
Why can’t my computer go into hibernation or standby?
If you want to use your computer in hibernation or standby, you must have NetDisk disabled before that
can occur. Click on the NetDisk Admin Tool on you system tray- go to your NetDisk and then you
should see a menu with Disable as one of the choices.
I’ve just installed NetDisk software, and now my internet does not work.
This can happen when used with McAfee Virus Scan Professional 7.0; you must disable HAWK Script
Stopper in McAfee, or disable McAfee from scanning before rebooting your computer upon installation
of NetDisk software.
I have clicked on the NetDisk Administrator Tool on my desktop and nothing happens.
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The icon on the desktop is only used to launch
NetDisk Administrator Tool
into the system tray, if for
some reason it is not in there. The icon in the system tray is used for Enabling, Disabling, Adding,
Removing and switching Read / Write modes on NetDisk.
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