MUC1004 Administrator guide
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Example 2:
1NXXNXXXXX
will match a phone number starting with a 1,
followed by a 3-digit area code, and then 6-digit number.
·Alert info
Alert info can be used for distinctive ring with SIP devices.
2) Incoming Trunks
This area allows you to select which trunks will be member trunks for this
route. To make a trunk a member of this route, please move it to the
“Selected” box.
3) Office hours
Select one defined business days office hours.
·Office Hours Mode
Optional office hours mode to be used for this route.
None: Disable office hours for this route.
Gloal office hours: It is configured through general preferences.
Specific office hours: Use the specific office hours settings.
·Office Hours Destination
Configure where to route the incoming calls during office hours.
·End Calls
Route the incoming calls to end calls, the system will auto hang up the call.
·Extension
Route the incoming calls to a specific extension.
·Voicemail
Route the incoming calls to extension’s voicemail.
·IVR
Route the incoming calls to a specific IVR.
·Ring Group
Route the incoming calls to a specific Ring Group.
·Conference Room
Route the incoming calls to a specific Conference Room.
·DISA
Route the incoming calls to a specific DISA.
·Queues
Route the incoming calls to a specific Queue.
·Outbound Routes
Route the incoming calls to a specific outbound route.
Содержание MUC1004
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