WARRANTY
The X-Arcade™ is supported by XGAMING’s industry leading service and support. XGAMING, INC Orders
For X-Arcade Carry A Lifetime Warranty, serviced exclusively from XGAMING, INC. This means any defects
or problems which occur during the life of purchaser’s ownership of X-Arcade™ are covered under
warranty. The X-Arcade™ warranty coverage is already recognized as one of the game industry’s finest.
Not only does XGAMING
®
cover your X-Arcade™ for the duration of the warranty, but XGAMING pays all
fees and charges for shipping to/from your location. To explain further, if your X-Arcade™ is ever found
defective or stops working, XGAMING
®
will arrange to ship a brand new X-Arcade™ to your location,
and include a return shipping label with the new X-Arcade™ so you don’t incur any shipping costs or
fees. Any problems, call Toll Free Support at
1-866-942-6464
Monday – Friday, between 10 - 6PM
Eastern, and you’ll be sure to speak to a live person immediately. You can also find out information on
our website at www.xgaming.com. This service is one of the many reasons XGAMING
®
has one of the
best reputations in the video game industry.
All claims must be made directly to X-GAMING
®
within the period of warranty with a proof of purchase
from your retailer or distributor. Any items without a bill of sale will not be serviced and any returns
or exchanges must be accompanied by first obtaining an RMA from XGAMING
®
, or if you purchased
from one of our show dealers in your locale, please contact them directly on their receipt for quicker
and easier, local service. NOTE: X-GAMING
®
may deem that any and all warranty work can be done
on site with customer replace-able parts replaced by customer. Please register your product online at
www.xgaming.com to activate your lifetime warranty.
X-GAMING
®
warrants the X-Arcade™ Controller against defect in workmanship and materials as herein:
Labor:
Lifetime; if X-GAMING
®
determines that the equipment is defective subject to the limitations of
this warranty, it will be replaced at no charge for labor.
Parts:
Lifetime: X-GAMING
®
will supply, at no charge, new parts to replace defective parts, against
defect subject to limitations of the warranty.
These terms are for sales made directly by X-GAMING® and differ from terms you may have to
adhere to from the company you purchase the product from. You must register your product online at
www.xgaming.com to activate your lifetime warranty.
X-GAMING®, Inc., a California corporation, will not be held liable for any incidental or
consequential damages for breach of any expressed or implied warranty of the X-Arcade™
controller, nor an incidental or consequential damages from the inability to use, or ability to use
the controller. Under no circumstance shall X-GAMING® Inc., liability exceed the purchase price
of the product as sold by X-GAMING® Inc. X-GAMING® Inc. reserves the right to refuse to honor
this warranty if any of above exceptions caused the product to no longer function correctly. This
warranty shall be void if the serial numbers are removed, or opened by unauthorized person.
17
16