Problem solving
Operator Guide
6-2
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Solving the problems
Recommendations for solving some common problems are
listed in
Table 6-1.
Table 6-1. Troubleshooting tips
Problem
Symptom
Recommendation
Controller/
Printer
Power
The printer is not
receiving jobs from
the controller or will
not go on when
switched on.
•
Check to see if the cable that
connects the controller to the
printer is plugged in correctly. Each
end of the cable has a plug that is
keyed for correct fit. A plug may
have been forced inadvertently to
make a mismatched connection.
Look at the keyed patterns of the
plugs and make the connections
correctly.
Monitor
Power
The monitor screen
is black.
•
Move the mouse to recover from
the Power Saver mode.
•
Check to see if the LED light on
the monitor is illuminated.
•
Check to see if the LED light on
the controller is illuminated.
•
Check to see if the power strip is
On and plugged into the wall
outlet.
•
Reset the circuit breaker.
Printer
Power
The printer will not
power On.
•
Check to see if the power cord is
correctly installed.
•
Press the white power switch to
the On position, and then wait 2
minutes.
•
Reset the circuit breaker.
Содержание WorkCentre Pro 75
Страница 6: ...TABLE OF CONTENTS iv OPERATOR GUIDE...
Страница 28: ...Safety notes Operator Guide 2 16 DocuTech DocuPrint 75 90 and DocuPrint 75 MX...
Страница 42: ...Product overview Operator Guide 3 14 DocuTech DocuPrint 75 90 and DocuPrint 75 MX...
Страница 76: ...Problem solving Operator Guide 6 6 DocuTech DocuPrint 75 90 and DocuPrint 75 MX...