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Paper Jams

WorkCentre® C2424 Copier-Printer

7-21

b.

Pull the jammed paper slowly out of the system. Verify that any torn pieces of paper
are removed.

c.

Close the front cover.

Note

Use only the approved paper type, weight, and size for the tray. Custom size paper can be
used in Tray 1 only.

For additional information, go to

www.phaserSMART.com

.

2424-025

2424-026

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Содержание WORKCENTRE C2424

Страница 1: ...ation All Rights Reserved 7 1 This chapter includes Automatic Diagnostic Tools on page 7 2 Paper Jams on page 7 4 Output Quality Problems on page 7 26 Maintenance on page 7 31 Moving and Repacking the...

Страница 2: ...out how to fix the problem press the control panel s Help button which is labeled with a symbol You can press the Help button at any time to get additional information about the message or menu displa...

Страница 3: ...cks the printer status when you send a print job If the printer is unable to print your job PrintingScout automatically displays a message on your computer screen to let you know that the printer need...

Страница 4: ...r 4 on page 7 18 Jam at the Document Feeder on page 7 22 Note For safety information go to Getting Started User Safety on the User Documentation CD ROM Jam at the Exit Cover Follow these steps to clea...

Страница 5: ...Paper Jams WorkCentre C2424 Copier Printer 7 5 2 Remove paper from the output tray 3 Open the exit cover 2424 018 2424 019...

Страница 6: ...r Printer 7 6 4 Pull the jammed paper slowly out of the system Verify that any torn pieces of paper are removed 5 If you did not find paper in Steps 1 4 lift up the green paper guides 6 Remove jammed...

Страница 7: ...Paper Jams WorkCentre C2424 Copier Printer 7 7 7 Close the exit cover 8 Close the control panel 2424 022 2424 016...

Страница 8: ...9 If you did not find paper in Steps 1 8 follow these steps a Pull up the latch on the front of the system to open the front cover b Pull the jammed paper slowly out of the system Verify that any torn...

Страница 9: ...orkCentre C2424 Copier Printer 7 9 c Close the front cover For additional information go to www phaserSMART com Jam at the Exit Path Follow these steps to clear the jam 1 Lift the control panel 2424 0...

Страница 10: ...Paper Jams WorkCentre C2424 Copier Printer 7 10 2 Remove paper from the output tray 3 Pull the jammed paper slowly out of the system Verify that any torn pieces of paper are removed 2424 018 2424 053...

Страница 11: ...ontrol panel 5 Adjust the output tray for short or long media For additional information go to www phaserSMART com For media shorter than 190 mm 7 5 in flip up the paper stop For media longer than 297...

Страница 12: ...Jam at the Front Cover Follow these steps to clear the jam 1 Pull up the latch on the front of the system to open the front cover 2 Pull the jammed paper slowly out of the system Verify that any torn...

Страница 13: ...Paper Jams WorkCentre C2424 Copier Printer 7 13 3 Close the front cover 4 If you did not find paper in Step 2 follow these steps a Lift the control panel 2424 026 2424 189...

Страница 14: ...Paper Jams WorkCentre C2424 Copier Printer 7 14 b Remove paper from the output tray c Open the exit cover 2424 018 2424 019...

Страница 15: ...kCentre C2424 Copier Printer 7 15 d Pull the jammed paper slowly out of the system Verify that any torn pieces of paper are removed e Lift up the green paper guides f Remove jammed paper 2424 020 2424...

Страница 16: ...Paper Jams WorkCentre C2424 Copier Printer 7 16 g Close the exit cover h Close the control panel 2424 022 2424 016...

Страница 17: ...ve the jammed paper b Pull the jammed paper slowly out of the system Verify that any torn pieces of paper are removed c Replace all trays and push each one completely to the back of the system Note Us...

Страница 18: ...tray specified on the control panel completely out of the system 2 Remove the top sheet from the tray 3 Verify that the paper is loaded correctly in the tray Adjust the length and side paper guides a...

Страница 19: ...uides match the appropriate paper size and the guides click into place Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides 4 Remove jammed pap...

Страница 20: ...7 20 5 Insert the tray into the tray slot and push it completely to the back of the system 6 If you did not find jammed paper in Step 4 follow these steps a Pull up the latch on the front of the syste...

Страница 21: ...ly out of the system Verify that any torn pieces of paper are removed c Close the front cover Note Use only the approved paper type weight and size for the tray Custom size paper can be used in Tray 1...

Страница 22: ...C2424 Copier Printer 7 22 Jam at the Document Feeder Follow these steps to clear the jam 1 Remove the originals from the document feeder and catch tray 2 Open the jam access cover on the document fee...

Страница 23: ...Paper Jams WorkCentre C2424 Copier Printer 7 23 3 Remove jammed paper from the document feeder 4 Close the jam access cover on the document feeder 2424 046 2424 047...

Страница 24: ...Paper Jams WorkCentre C2424 Copier Printer 7 24 5 Open the document feeder 6 Remove jammed paper from under the document feeder or from the document glass if any 2424 048 2424 049...

Страница 25: ...Paper Jams WorkCentre C2424 Copier Printer 7 25 7 Close the document feeder 8 Reinsert paper in the document feeder For additional information go to www phaserSMART com 2424 187 2424 051...

Страница 26: ...ection in the Printing chapter of this guide For copy jobs select the output quality and original type by pressing the Output Quality button and Original Type button on the left side of the control pa...

Страница 27: ...n b In the menu select Information then press the Enter button c Select Troubleshooting then press the Enter button d Select Print Quality Problems then press the Enter button e Select Remove Print Sm...

Страница 28: ...minate Light Stripes All four color bars are missing on the test page 1 Lift the control panel remove paper from the output tray then lift the exit cover 2 Inspect the paper exit area for debris If ne...

Страница 29: ...canning function see Solving Scan Quality Problems on page 7 29 Solving Scan Quality Problems Problem Solution Smudges or Smears Smudges or smears appear on the copy or in the image file The document...

Страница 30: ...ack side of the paper Contrast Increases or decreases the contrast of the image when it is copied To adjust the settings 1 At the control panel press the Copy button 2 Select Lighten Darken Auto Suppr...

Страница 31: ...entually need to replace the maintenance kit Order an extra maintenance kit standard capacity or extended capacity when the control panel displays a warning that the maintenance kit is nearing the end...

Страница 32: ...nt quality and system reliability It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this system The Xerox Warranty Service Agreements and Total...

Страница 33: ...3 Follow these steps to load ink 1 Lift the control panel 2 Open the ink cover 3 Determine which ink loading bin appears low A label above each bin indicates the color of ink in that bin 4 Remove the...

Страница 34: ...5 Place the ink stick into the opening of the appropriate ink loading bin Each ink stick is uniquely shaped to fit into the correct ink loading bin Do not force the ink stick into the ink loading bin...

Страница 35: ...Centre C2424 Copier Printer 7 35 7 Close the control panel To order ink contact your local reseller or visit the Xerox web site at www xerox com office c2424supplies Instructions are included on the p...

Страница 36: ...ol panel displays a message stating that the waste tray is full Caution The system s interior may be hot Do not touch the hot surfaces 1 Open the side door Videos are available with instructions for e...

Страница 37: ...r 7 37 2 Pull the green waste tray labeled B completely out of the system Caution The waste tray may be hot handle it carefully 3 Empty the waste tray into a waste container Waste ink can be discarded...

Страница 38: ...waste tray must be out of the system for more than 5 seconds or you will continue to receive a Empty Waste Tray message on the control panel 5 Close the side door Caution Do not attempt to reuse the w...

Страница 39: ...w maintenance kit contact your local reseller or visit the Xerox web site at www xerox com office c2424supplies Instructions are included with the new maintenance kit Caution The system s interior may...

Страница 40: ...Maintenance WorkCentre C2424 Copier Printer 7 40 2 Pull the orange maintenance kit labeled A completely out of the system 3 Insert a new maintenance kit 2424 033 2424 034...

Страница 41: ...Maintenance WorkCentre C2424 Copier Printer 7 41 4 Close the side door Cleaning the Paper Release Blade 1 Lift the control panel 2424 039 2424 189...

Страница 42: ...Maintenance WorkCentre C2424 Copier Printer 7 42 2 Remove paper from the output tray 3 Open the exit cover 2424 018 2424 019...

Страница 43: ...ront of the system 5 Clean the white plastic paper release blade on the green paper guide by wiping it with a pre soaked alcohol cloth using 90 percent isopropyl alcohol 6 After the paper release blad...

Страница 44: ...Maintenance WorkCentre C2424 Copier Printer 7 44 7 Close the exit cover 8 Close the control panel 2424 022 2424 016...

Страница 45: ...enance kit contains a wiper blade that removes excess ink 1 Open the side door 2 Pull the orange maintenance kit labeled A completely out of the system 3 Use a lint free cloth to clean the top and upp...

Страница 46: ...Maintenance WorkCentre C2424 Copier Printer 7 46 4 Reinstall the maintenance kit 5 Close the side door 2424 034 2424 039...

Страница 47: ...and unplug the power cord from the electrical outlet before cleaning the system Do not use a vacuum cleaner to clean the system Do not lubricate the system with oil Cleaning the Document Glass and Doc...

Страница 48: ...Maintenance WorkCentre C2424 Copier Printer 7 48 3 Wipe the document glass with the cloth or cotton swab 4 Close the document feeder 2424 050...

Страница 49: ...cument feeder 1 Dampen a soft cloth or cotton swab with isopropyl alcohol using 90 percent isopropyl alcohol 2 Open the jam access door on the document feeder 3 Wipe the feeding roller and inside the...

Страница 50: ...WorkCentre C2424 Copier Printer 7 50 4 Close the jam access door 5 Lift the document feeder 6 Wipe the underside of the document feeder with the cloth or cotton swab 7 Close the document feeder 2424 0...

Страница 51: ...on Parts of the system are hot To avoid personal injury or damage to the system allow the ink to solidify Run the shut down procedure to cool the system quickly Running the WorkCentre C2424 Copier Pri...

Страница 52: ...web site at www xerox com office c2424support Moving the System Within the Office 1 Run the shut down procedure so the ink solidifies See page 7 51 2 Close the system s door and covers 3 Always use t...

Страница 53: ...the side door on the right side of the system b Remove the orange maintenance kit and place it in a plastic bag for shipping c Remove the green waste tray empty the waste then place the tray in a pla...

Страница 54: ...er Printer Shut Down Procedure on page 7 51 4 Close the system s door and covers 5 Remove the document feeder and package it separately from the rest of the system a Disconnect the cable between the d...

Страница 55: ...separately from the rest of the system a Disconnect the cable between the scanner and the rest of the system b Using a pen slide both of the scanner latches to the unlocked position then slide the sca...

Страница 56: ...al instructions for repacking the system are provided in the repackaging kit If you do not have all the original packaging or are unable to repackage the system contact your local Xerox service repres...

Страница 57: ...s such as error codes print quality paper jams software installation networking and more www xerox com office c2424infoSMART To view technical support information for your WorkCentre C2424 system incl...

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