background image

Caution:

  Do not leave the top cover open for more than 

10 minutes without covering the Imaging Unit as damage 
could result.  Use the dark bag that came with the Imaging 
Unit or dark paper as a cover
.

Page 3 of 3

Problem

Solution

Incomplete Fusing

Toner appears to be pulled off print, or is easy 
to rub off.

1.

  Open the top cover and make sure the orange fuser

     restraint pin is removed and the green lever on the back
     side of the Fuser is in the locked positon.  

2.

  Turn the printer off and then on.

3.  

From the printer's front panel 

Support Menu 

select

 Improve

     Print Quality?

, then select 

Print Paper Tips Page 

and press

     OK

 

4.

  Ensure the paper you are using is the correct type for the

     printer and is properly loaded.  

5.

  Ensure the paper loaded in the tray matches the paper

     type selected on the printer's front panel and in the
     computer's printer driver.

6.

  If the problem persists: . 

a.  

From the printer's front panel

 Printer Setup Menu

 select

     

Tray Setup Menu 

and press OK.  Select the tray you are

     printing from (i.e., MPT, Tray 1, etc).

b.

  Select 

Set Paper Type

 and then select 

Special

.

c.

  Use the Back button to return to the 

Tray Setup Menu

     and select 

Special Paper Setup Menu

.

d.

  Scroll to a heavier paper type and press OK.

Color Misregistration

Color has shifted outside of the designated 
area or has been superimposed over another 
color area.

1.

  Turn the printer off and open the top cover.

a.

  Visually inspect the four LED bars for any foreign

     material.

b.

 Visually inspect the Imaging Units and remove any

     foreign material if found.

2.

  Close the top cover.

3.

  Turn the printer on.  The printer will 

      perform an automatic registration alignment.  

See  

www.xerox.com/officeprinting/infoSMART 

on the world wide web for more on-line support information.

a

Содержание WorkCentre 7300 Series

Страница 1: ...P h a s e r C o l o r P r i n t e r 7300 Troubleshooting Guide...

Страница 2: ...marks of International Typeface Corporation Bernhard Modern Clarendon Coronet Helvetica New Century Schoolbook Optima Palatino Stempel Garamond Times and Univers are trademarks of Linotype Hell AG and...

Страница 3: ...auses a paper jam 5 Jam at Door A 5 Jam at the duplex unit 6 Jam at the Multi Purpose Tray 7 Jam at the top cover 8 Jam at the tray 11 Regular Printer Maintenance 13 Cleaning the printer 13 Cleaning K...

Страница 4: ...ge Print these pages at the printer s front panel Accessing printable pages Access these pages from the Printable Pages Menu 1 At the front panel scroll to the Printable Pages Menu using the Down Arro...

Страница 5: ...through the web and your web browser Launch CentreWare IS From a web browser enter your printer s IP address Select Support Select the Technical Support link to access PhaserSMART For Windows From yo...

Страница 6: ...SMART select the Troubleshooting Guide to help identify your printer s problem If your printer detects a jam error PhaserSMART will point you to a specific solution Otherwise select Media Jams for Pha...

Страница 7: ...ork setup and troubleshooting see the Networking section Replacing consumables Interactive Documentation CD ROM Refer to the Support section for instructions and videos that walk you through the repla...

Страница 8: ...t the front panel scroll to Support Menu using the Down Arrow or Up Arrow key and press the OK key 2 Scroll to Improve Print Quality using the Down Arrow or Up Arrow key and press the OK key 3 Scroll...

Страница 9: ...ne of the following Accept Changes and Continue Saves the new value and returns to the Calibrate Colors Menu Accept Changes and Exit Saves the new value and returns to the Main Menu Discard Changes an...

Страница 10: ...ly when Circle 0 most closely matches some portion of its surrounding gray If it does not repeat Step 1 Step 3 Select one of the following Accept Changes and Continue Saves the new value prints the Co...

Страница 11: ...of its surrounding gray ring If it does not repeat Step 1 Step 3 Select one of the following Accept Changes and Continue Saves the new value prints the Color Reference Page and proceeds to the Calibra...

Страница 12: ...dow of the solid lines printed on Side 2 2 Use the front panel menu items Adjust Side 2 A Margin and Adjust Side 2 B Margin to move the Side 2 solid lines until they align with the Side 1 rectangle Re...

Страница 13: ...ness of the rectangle s dashed lines is 1 unit 12 units move the rectangle 1 mm The maximum distance the rectangle can be moved 40 to 40 is 6 7 mm Decrease Adjust Side 1 B Margin setting to move left...

Страница 14: ...age Print these pages at the printer s front panel Accessing printable pages Access these pages from the Printable Pages Menu 1 At the front panel scroll to the Printable Pages Menu using the Down Arr...

Страница 15: ...he problem color keeping the toner cartridge installed c With the Imaging Unit in an upright position to avoid toner spills lift it high enough to visually inspect the shiny green surface underneath d...

Страница 16: ...or 1 Replace the corresponding Imaging Unit if defects occur every 44 mm 1 73 in 50 mm 1 97 in 94 mm 3 70 in 2 Replace the Transfer Belt if defects occur every 58 mm 2 29 in 3 If the defect occurs eve...

Страница 17: ...per type selected on the printer s front panel and in the computer s printer driver 6 If the problem persists a From the printer s front panel Printer Setup Menu select Tray Setup Menu and press OK Se...

Страница 18: ...y of paper and transparency jams use only Xerox Phaser paper Xerox Phaser labels and Xerox Phaser 35 transparencies See the Supplies section in the Support Guide on the Interactive Documentation CD RO...

Страница 19: ...The paper is moist bent or folded The paper is not loaded properly The tray s side and rear guides are not adjusted properly for the paper The tray is overfilled paper is loaded above the tray s fill...

Страница 20: ...clear the jam Refer to the labels inside the printer for jam clearing instructions 1 Open the duplex unit a Flip down the center front plate on the printer to access the green handle to the duplex uni...

Страница 21: ...push the duplex unit and Tray 1 back into the printer Jam at the Multi Purpose Tray 1 Remove the jammed paper from the Multi Purpose Tray on the right side of the printer 2 If needed load paper in the...

Страница 22: ...s to clear the jam Refer to the labels inside the printer for jam clearing instructions 1 Use the latch on the right side of the printer to open the top cover Caution Avoid touching or handling the LE...

Страница 23: ...Caution Be careful not to place the assembly on the edge of the table or an uneven surface Do not touch the green film on the imaging units since this might damage the film Avoid exposing the toner c...

Страница 24: ...access to the jammed paper Rotate the release levers on the fuser and pull out the paper 6 Reseat the fuser Warning To avoid possible injury do not touch the printer s fuser rollers they may be hot 7...

Страница 25: ...tray Follow these steps to clear the jam Refer to the labels inside the printer for jam clearing instructions 1 On the right side of the printer open the door specified on the front panel Warning Be c...

Страница 26: ...on the front panel 5 Remove any jammed paper 6 Make sure that the paper is located correctly in the tray and that the paper guides are set flush against the paper 7 Push the tray back into the printer...

Страница 27: ...ning instructions Note Order extra printer supplies when the near end of life warnings display on the front panel You must replace a consumable when the end of life or replace error message displays E...

Страница 28: ...Cleaning Kit Phaser 7300 Color Printer 14 Cleaning Kit 4 x 00 10...

Страница 29: ...Replacing the Fuser Phaser 7300 Color Printer 15 Replacing the Fuser 00 10...

Страница 30: ...Replacing the Fuser Phaser 7300 Color Printer 16...

Страница 31: ...Replacing an Imaging Unit Phaser 7300 Color Printer 17 Replacing an Imaging Unit 00 10 1 2...

Страница 32: ...10 Verwijder verpakkingsmateriaal Ta bort f rpackningsmaterial Remove Packing Material Retirez le mat riel d emballage Rimuovere il materiale d imballaggio Verpackungsmaterial entfernen Retire el mate...

Страница 33: ...Replacing an Imaging Unit Phaser 7300 Color Printer 19 1 2 4 x 4 x 4 x 1 2...

Страница 34: ...Replacing a Toner Cartridge Phaser 7300 Color Printer 20 Replacing a Toner Cartridge 00 10 4...

Страница 35: ...Replacing a Toner Cartridge Phaser 7300 Color Printer 21 8 2 1 10 9 1 2 7 7 2 7 1 4 x...

Страница 36: ...Replacing the Transfer Unit Phaser 7300 Color Printer 22 Replacing the Transfer Unit 3 2 1 1 2 2 1 00 10 00 10...

Страница 37: ...Replacing the Transfer Unit Phaser 7300 Color Printer 23...

Страница 38: ...Phaser 7300 Color Printer Copyright 2002 Xerox Corporation All Rights Reserved 24 Repacking Instructions 1 2 3 5 4 1 00 10...

Страница 39: ...Repacking Instructions Phaser 7300 Color Printer 25 7 8 10 9 11 1 3 2 68 kg 149 lbs 6 1 6 2 6 7 2 7 3 7 4 7 1...

Страница 40: ...the Fuser 15 Replacing the Transfer Unit 22 J jam at Door A 5 jam at the duplex unit 6 jam at the Multi Purpose Tray 7 jam at the top cover 8 jam at the tray 11 jams clearing 4 preventing 4 M misfeed...

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