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17 Problem Solving

204

Xerox WorkCentre 7232/7242 System Administration Guide

The IP gateway address is
not set correctly.

Enter the correct IP gateway address if connected to a proxy
server or a web server through an IP gateway.

The subway mask is not set
correctly.

Enter the correct subway mask that matches the operating
environment.

The DNS server address is
not set correctly.

Check the DNS server address.

The DNS server address
cannot be resolved.

Set the DNS server for resolving addresses.
• When using a proxy server:

Enter the DNS server address for resolving the proxy
server address.

• When not using a proxy server:

Enter the DNS server address for resolving the recipient
addresses.

The address to bypass proxy
server setting is incorrect.

Check whether only the address to bypass proxy is specified.
If the server is accessed using a direct IP address while
specifying an address to bypass proxy in FQDN format, the
registered server does not become an excluded object.
Therefore, an IP address can be used as the bypass proxy
address. Similarly, if the server is accessed using FQDN
format while specifying a direct IP address for the bypass
proxy address, the registered server does not become an
excluded object. Therefore, an FDQN format can be used as
the bypass proxy address.

The connected server or
proxy server are down.

Check that the server or proxy server you wish to connect to
is operating normally.

The network drops out or is
disconnected.

Check the network cable connections. A spanning tree
environment is recommended to construct a strong
environment against network interruptions.

Cannot communicate due to
the load on the server
application.

Wait a while and try again.

Nothing is displayed on the
control panel but an error
occurs.

Nothing is displayed on the control panel even when an error
occurs during execution of background processes. Display
the [Job Status] screen or print a job history report and check
the results.

Cannot connect due to proxy
server, firewall, or web server
access restrictions.

Check if any of the following access restrictions are set.
• Address (port) restrictions
• SSL usage restrictions
• User access restrictions (including access privileges)
• Content blocking
• Scheme restrictions (for example, HTTP disable)
• Transfer data size restrictions
• Used method restrictions (for example, POST disable)
• HTTP header restrictions (for example, specific browsers)
• Time restrictions (for example, time-limited access)

Problem

Action

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Содержание WorkCentre 7232

Страница 1: ...System Administrator Guide WorkCentre 7232 7242...

Страница 2: ...OX COPYRIGHT STATEMENT XEROX and all Xerox product names mentioned in this document are trademarks of XEROX CORPORATION Other trademarks belong to their respective owners Copyright XEROX CORPORATION 2...

Страница 3: ...Interface Ports 12 Modes 13 All Services 13 Features 13 Job Status 13 Machine Status 20 System Controls 26 Settings in the Key Operator Mode 28 Printing a Configuration Report 29 Changing the Setting...

Страница 4: ...etup 41 Test Access 43 Selecting Transport Protocols 43 Using CWIS to Configure Settings on the Machine 45 Ethernet 45 USB 46 EtherTalk 46 NetWare 47 TCP IP 49 SNMP Configuration 51 SSDP 53 Microsoft...

Страница 5: ...Setup 78 Test Print 84 Printing 84 Solaris HP UX 84 SunOS 86 Printer Status 88 Solaris HP UX 88 SunOS 89 C Option 90 7 EtherTalk 95 Information Checklist 95 EtherTalk Environments 96 EtherTalk Install...

Страница 6: ...on 112 Installation Procedure 112 USB Port Communication Setup 113 Workstation Setup 113 Test Print 114 11 IPP Internet Printing Protocol 115 Information Checklist 115 IPP Environment 116 IPP Installa...

Страница 7: ...ting up a Remote Template Pool Repository 139 Procedure for Network Scanning Setup 140 Scan to PC Setup FTP 140 Prerequisites for Scan to PC FTP 140 Procedure for Scan to PC FTP 141 Scan to PC Setup S...

Страница 8: ...nfiguration of the Machine 162 Configuration of a Computer 164 Setting PDF XPS Signature 165 Installation Overview 165 Configuration of the Machine 165 Remote Authentication Setup If Required 166 Conf...

Страница 9: ...ndard Accounting 208 Overview 208 Installation Checklist 208 Enable Xerox Standard Accounting from Internet Services 209 Create a Group Account 209 Create a User Account and Set Usage Limits 209 Maxim...

Страница 10: ...viii Xerox WorkCentre 7232 7242 System Administrator Guide...

Страница 11: ...rts at the Xerox Welcome Center A local representative telephone number may have been provided when the product was installed For convenience and future reference please record the telephone number in...

Страница 12: ...OTE The default System Administration ID is 11111 If the Authentication feature is enabled you may also be required to enter a passcode The default passcode is x admin 3 Touch Enter 4 Press the Machin...

Страница 13: ...document feeder load with one of the short edges facing into the document feeder The long edges appear on the top and bottom of the paper facing the front and back of the document feeder When loading...

Страница 14: ...Typeface The Italic typeface is used to indicate references to other sections and chapters For example Machine Status page 20 Warnings Warnings are statements that alert you to the possibility of pers...

Страница 15: ...to the machine until instructed to do so Notes Notes are statements that provide additional information For example NOTE It is recommended that you change the password from the default one For furthe...

Страница 16: ...1 Before Using the Machine 6 Xerox WorkCentre 7232 7242 System Administrator Guide...

Страница 17: ...age 12 Modes page 13 System Controls page 26 Settings in the Key Operator Mode page 28 Resident Fonts page 31 Machine Components The following diagrams show the standard and optional components of the...

Страница 18: ...at the back of the machine This port is used to connect to a PC for software update downloads USB 2 0 Device Port Located at the back of the machine This port is used to connect to a local client com...

Страница 19: ...apacity Tandem Tray Can be added to the standard 1 tray configuration to provide high volume paper sources Tray 2 can hold a maximum of 900 sheets of 20 lb bond or 80 g m2 paper in Letter or A4 size l...

Страница 20: ...d or enlarged to a different size or copy two or four independent documents onto one sheet of paper E mail Allows you to send scanned documents by e mail in various ways For example you can set the de...

Страница 21: ...ing feature by storing the scanned documents in private mailboxes Send from Mailbox Allows you to confirm print or delete the documents in a mailbox It also allows you to change or release linkage wit...

Страница 22: ...ce ports as shown in the following diagram Telephone socket Located at the back of the machine The telephone socket is used to connect to the fax kit USB 1 1 Host Port Located at the back of the machi...

Страница 23: ...e machine is in the System Settings mode All Services Use this button to access all the services available on the machine NOTE The arrangement of service icons displayed on the screen can be changed b...

Страница 24: ...ttons to switch between screens 3 Select a job to cancel or promote as required Owner Displays the owner of each job Name Identifies each job by job number and type Status Displays the status of each...

Страница 25: ...an arrow in the job list on the Current and Pending Jobs screen Last Original Indicates the current scan batch is the last in a job to be scanned Next Original Sequentially scans more sections in the...

Страница 26: ...tory Report feature is enabled by setting the Print Reports Button setting to Enabled in the Common Settings Reports feature Secure Print Jobs More This feature allows you to check locally stored docu...

Страница 27: ...e is enabled under Authentication Security Settings Authentication Charge Private Print Settings this feature allows you to print or delete documents stored for each authentication user ID 1 Press the...

Страница 28: ...documents after printing NOTE If you have forgotten the passcode contact the Key Operator The Key Operator can access the stored documents without entering the passcode Sample Set This feature allows...

Страница 29: ...eck print and delete documents stored in a public mailbox on the machine for polling 1 Select Public Mailbox on the Secure Print Jobs More screen 2 Select a document to print or delete Use the scroll...

Страница 30: ...lays the Starting Rate screen where you can select the G3 Auto or Forced 4800 bps communication mode for fax transmissions Machine Status Use this button to check the machine information the billing i...

Страница 31: ...ne components The list displays the hardware components and the options supported on the machine Software Version Displays the Software Version screen You can identify the software versions of the com...

Страница 32: ...rogrammed emulation mode parameters on the machine Default Programming Sets the default emulation mode settings when the machine is turned on PDF Allows you to set parameter values and a password for...

Страница 33: ...ption and press the Start button on the control panel to print the report Job History Report Lists the jobs recorded on the machine The data for the last 200 jobs is printed Print reports are availabl...

Страница 34: ...rint the report Reports Configuration Report Lists common settings such as hardware configuration network information and print and copy feature settings Mailbox Selector List Lists the settings for s...

Страница 35: ...automatically Job History Report Lists the last 50 jobs processed on the machine Activity Report Lists activity results of incoming and outgoing communications Transmission Report Job Undelivered List...

Страница 36: ...rors the error codes and the status of each error The status is either active or cleared 1 Press the Machine Status button on the control panel 2 Select the Faults tab 3 Select Error History Report an...

Страница 37: ...e being processed all the jobs will be suspended or cancelled Selecting Stop on the Job Status screen stops only the selected job 8 Start Starts or resumes a job 9 Speed Dial Enters speed dial codes 1...

Страница 38: ...NOTE The setting menus displayed on the screen depends on the machine configuration The following setup categories are available System Settings Common Service Settings Copy Service Settings Connecti...

Страница 39: ...ge settings and exit the Key Operator mode NOTE Entering the Key Operator mode is not required for Setup Calibration Entering the Key Operator Mode 1 Press the Log In Out button on the control panel 2...

Страница 40: ...how to enter the Key Operator mode refer to Entering the Key Operator Mode on page 29 2 Press the Machine Status button and then select the Tools tab 3 Under System Settings select Connectivity Netwo...

Страница 41: ...G Times Bold Italic 44 Wingdings 4 Univers Medium 45 Line Printer 5 Univers Medium Italic 46 Times Roman 6 Univers Bold 47 Times Italic 7 Univers Bold Italic 48 Times Bold 8 Univers Medium Condensed 4...

Страница 42: ...lique 30 Albertus Medium 71 New Century Schoolbook Roman 31 Albertus Extra Bold 72 New Century Schoolbook Italic 32 Clarendon Condensed 73 New Century Schoolbook Bold 33 Coronet 74 New Century Schoolb...

Страница 43: ...ext 12J 394 MC TEXT MC Text 6J 202 MS PUB Microsoft Publishing 8M 269 MATH 8 Math 8 5M 173 PS MATH PS Math 15U 501 PI FONT Pi Font 1U 53 LEGAL Legal 1E 37 ISO 4 ISO 4 United Kingdom 0U 21 ISO 6 ISO 6...

Страница 44: ...2 Product Overview 34 Xerox WorkCentre 7232 7242 System Administrator Guide...

Страница 45: ...device defaults to DHCP to obtain its network configurations A DHCP server delivers an IP address as well as other configuration settings to the machine If you use a DHCP server to allocate an IP addr...

Страница 46: ...startup the WorkCentre multifunction machine defaults to DHCP to obtain its network configurations so DHCP must be turned off by manually entering a static IP address Before installing record the foll...

Страница 47: ...s Internet Services web page or print to the machine 16 When you have finished establishing TCP IP select Close on the Protocol Settings screen When IPv6 Mode or Dual Stack is selected 8 Set IPv6 Add...

Страница 48: ...3 TCP IP Environment 38 Xerox WorkCentre 7232 7242 System Administration Guide...

Страница 49: ...ollowing items are available or have been performed If problems are encountered during the installation of the machine refer to the Problem Solving chapter for assistance CentreWare Internet Services...

Страница 50: ...prompted for an admin name and passcode once in a single browser session System Configuration To use CentreWare Internet Services you need to enable TCP IP on the machine Target Computers The OS and...

Страница 51: ...ect Internet Services HTTP and Change Settings 8 Select Port Status and Change Settings 9 Select Enabled and Save Set port number 80 for CentreWare Internet Services if required 10 At the Internet Ser...

Страница 52: ...IPv6 Address Manual Configuration NOTE Select Enabled when the machine is connected to a network on which IPv6 stateless address autoconfiguration is disabled or when you want to set a static IPv6 add...

Страница 53: ...t needs to be enclosed in square brackets For IPv4 http xxx xxx xxx xxx 80 For IPv6 http xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx 80 3 Verify that the home page of CentreWare Internet Services is displ...

Страница 54: ...ystem Administration Guide NetWare IPX SPX TCP IP SMB TCP IP SNMP UDP IPX 4 Select Apply 5 Enter the user ID and passcode then select OK NOTE The default user ID is 11111 and the default passcode is x...

Страница 55: ...page 45 USB page 46 SSDP page 53 Microsoft Networking page 54 LPD page 55 Port 9100 page 56 SMTP Server page 57 LDAP page 59 POP3 Setup page 61 HTTP page 62 Proxy Server page 63 IPP page 64 IPP page 6...

Страница 56: ...ons folder 4 Select USB 5 Set up the following displayed in the frame Auto Eject Time Allows you to specify the time when the paper will be automatically ejected from the printer if no data are sent t...

Страница 57: ...e Enter the EtherTalk zone name 6 Select Apply to reflect the new settings 7 Enter the user ID and passcode and then select OK NOTE The default user ID is 11111 and the default passcode is x admin 8 W...

Страница 58: ...ct this when using the machine server mode in bindery service Directory PServer Mode Select this when using the machine server mode in directory service Number of searches Enter the maximum number of...

Страница 59: ...IP mode from IPv4 IPv6 and Dual Stack General Protocol Displays whether the protocol is enabled or disabled Physical Connection Displays Ethernet This is a display only item Host Name Enter the host n...

Страница 60: ...2 Enter the IPv4 addresses for the DNS domain alternate server 1 and 2 IPv6 DHCPv6 lite Address Resolution Allows you to enable or disable the automatic setting of the IPv6 DNS server Preferred DNS Se...

Страница 61: ...tings NOTE Some settings on this page will only be available after you restart CentreWare Internet Services or after the machine is switched off and on 1 At the CentreWare Internet Services home page...

Страница 62: ...o enable the print drivers remote clients account This account allows client computers and drivers a limited access to the features on the machine If the machine does not have SNMP v1 v2c enabled and...

Страница 63: ...Destination Address IPX External Network Number Enter the IPX external network number of the SNMP agent you are setting up to receive traps Physical MAC Address Enter the physical MAC address of the...

Страница 64: ...e new settings 7 Enter the user ID and passcode and then select OK NOTE The default user ID is 11111 and the default passcode is x admin 8 When the reboot message appears select Reboot Machine Microso...

Страница 65: ...ect whether to obtain the WINS server address via DHCP The check box can be selected only when obtaining the TCP IP address via DHCP or DHCP Autonet Primary Server IP Address Port Displays the primary...

Страница 66: ...x admin 8 When the reboot message appears select Reboot Machine Port 9100 This page allows you to configure the Port9100 settings NOTE Some settings on this page will only be available after you rest...

Страница 67: ...entreWare Internet Services home page for the machine select the Properties tab 2 In the Properties frame select the plus symbol to the left of the Connectivity folder 3 Select the plus symbol to the...

Страница 68: ...Xerox WorkCentre 7232 7242 System Administration Guide 7 Enter the user ID and passcode and then select OK NOTE The default user ID is 11111 and the default passcode is x admin 8 When the reboot mess...

Страница 69: ...Address Host Name Port In the first text box enter the server name or IP address of the secondary LDAP server in IPv4 or IPv6 format In the second text box enter the port number of the secondary LDAP...

Страница 70: ...ber Search Root Entry DN Displays the distinguished name that represents the search start point Search Properties Displays Imported Heading This is a display only item Common Name Specify the name att...

Страница 71: ...ault user ID is 11111 and the default passcode is x admin 9 When the reboot message appears select Reboot Machine POP3 Setup This page allows you to configure the POP3 settings NOTE Some settings on t...

Страница 72: ...mbol to the left of the Connectivity folder 3 Select the plus symbol to the left of the Protocols folder 4 Select HTTP 5 Set up the following displayed in the frame Connection Displays whether the pro...

Страница 73: ...different proxy for each protocol Address to Bypass Proxy Server Enter an address that bypasses the proxy server HTTP Server Server Name Enter the HTTP server name Port Number Enter the HTTP proxy se...

Страница 74: ...IPP 5 Set up the following displayed in the frame Port Number The default IPP port number 631 will be displayed This is a display only item Add Port Number Enter the port number TBCP Filter Select the...

Страница 75: ...ault user ID is 11111 and the default passcode is x admin 8 When the reboot message appears select Reboot Machine WebDAV This page allows you to configure the WebDAV settings NOTE Some settings on thi...

Страница 76: ...ode is x admin 8 When the reboot message appears select Reboot Machine WSD This page allows you to configure the WSD settings NOTE Some settings on this page will only be available after you restart C...

Страница 77: ...ry to WSD clients between 1 and 60 seconds in 1 second increments Maximum TTL Enter a value for the maximum TTL between 1 and 10 Enter the number of network for communicating with WSD clients through...

Страница 78: ...ade file Controller ROM or Controller PS ROM for your machine from the www xerox com web site or from your Xerox Customer Support Representative The upgrade file will be in the bin file format It may...

Страница 79: ...problems arise during the machine installation refer to the Problem Solving chapter for assistance CAUTION Do not connect the network cable to the machine until instructed to do so Item By An existing...

Страница 80: ...or Windows Server 2003 NOTE When using the LPD port by Novell Distributed Print Services NDPS activate the LPD port on the machine and set the IP address IPX SPX frame types The machine supports the...

Страница 81: ...ine select the Enabled box Select Apply When using IPX Set the Netware protocol to Enabled using the touch screen or CentreWare Internet Services When using TCP IP Set the Netware protocol to Enabled...

Страница 82: ...P if you use IP Address for a NetWare network 1 In Connectivity Network Setup select Protocol Settings 2 Under TCP IP IP Mode select IPv4 Mode or Dual Stack NOTE IPv6 Mode is not available for Netware...

Страница 83: ...manual which comes with NetWare There are two ways to type the name typeable OU O etc and typeless The user must use the typeable name in order for it to work Example ou xxxx o yyyy c zzzzz When usin...

Страница 84: ...32 7242 System Administration Guide 5 Repeat the test for all workstations that will be sending jobs to the machine The installation process is now complete If the test print fails refer to the Proble...

Страница 85: ...Option page 90 Information Checklist Before installing the UNIX TCP IP features on the machine make sure that the following items are available or have been performed Item By An existing operational n...

Страница 86: ...l mode this is where print jobs are output sequentially without spooling Target computers The target computers are as follows Workstation or personal computer with RFC 1179 Line Printer Daemon Protoco...

Страница 87: ...v6 Mode or Dual Stack When IPv4 Mode or Dual Stack is selected 8 Select IP Address Resolution and then Change Settings 9 Select a method for establishing an IP address from DHCP BOOTP RARP DHCP Autone...

Страница 88: ...ypad on the screen to enter the IP Address for the machine in the format xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx Select Save 11 Select Manually Configured IPv6 Prefix and then Change Settings 12 Set t...

Страница 89: ...des are set the workstation may display the same job number for some queues lpq NOTE To print an ASCII format PostScript file specify PSASC for data processing with TBCP enabled NOTE To print a binary...

Страница 90: ...the Solaris ADMINTOOL to add the machine to the system host files NOTE Refer to the Solaris documentation for instructions on using the ADMINTOOL 1 Select Browse 2 Select Printers 3 Select Edit 4 Sel...

Страница 91: ...wing example ping PrinterName PrinterName is alive 3 Edit the etc printcap file to contain an entry for the machine queue using the following example PrinterName lp rm PrinterName mx 0 sd var spool lp...

Страница 92: ...llow the steps below to set up an HP UX workstation to communicate with the machine 1 Log in as root at a client and add the machine to the etc hosts file For example Ip address tab PrinterName 2 Veri...

Страница 93: ...he Bourne shell 6 Type exit to exit superuser mode 7 Type exit to close the command window 8 Continue with Test Print on page 84 Using the System Administrator Manager SAM GUI Method Follow the steps...

Страница 94: ...uld be submitted from each client workstation Perform the following steps 1 Start the Open Windows application 2 Send a test print to the machine 3 Repeat the procedure for all workstations that will...

Страница 95: ...e copies of file 2 to fxPS enter the following command lp dfxPS n3 file1 file2 Delete cancel The cancel command is used to delete print data Command format cancel printer name job number Command optio...

Страница 96: ...section describes printing from a workstation running SunOS See the manuals supplied with the workstation for full details Print lpr The lpr command is used to print Command format usr ucb lpr P prin...

Страница 97: ...pies of file 2 to fxPS enter the following lpr PfxPS 3 file1 file2 To print a file named file1 to a printer named fxPS as an A4 sized 210 297 mm 8 3 11 7 inches duplex job enter the following command...

Страница 98: ...received the file will be deleted even if it is in the process of being printed Any unprinted data will be cancelled after the file has been deleted Example To delete the print data from printer fxPS...

Страница 99: ...mand lpstat ofxPS SunOS The lpq command is used to inquire about the status of the machine NOTE In the non spool mode this function is available to Windows NT clients but not to SunOS clients Command...

Страница 100: ...lains the functions which can be specified and printing operations which will be affected using the C option NOTE When the PostScript logical printer that was configured using CentreWare Internet Serv...

Страница 101: ...a paper output tray The following parameters can be specified Selecting a paper type The following parameters can be specified INMF inmf Selects Tray 5 manual feed A3 a3 Selects the tray which has A3...

Страница 102: ...can be specified Parameter Description PTS pts Selects plain paper PT1 pt1 Selects thick paper 1 POH poh Selects transparency PTP ptp Selects tracing paper PRC prc Selects recycled paper Parameter Des...

Страница 103: ...arameter may be invalid NOTE The system default is used if no parameter is specified B4D b4d Double sided printing on B4 257 364 mm 10 1 14 3 inches paper and long edge binding B4T b4t Double sided pr...

Страница 104: ...file named file1 two sided on A4 210 297 mm 8 3 11 7 inches on printer fxPS enter the following command lpr PfxPS C DUP A4 file1 NOTE If the parameter string of the C option exceeds 64 characters the...

Страница 105: ...n the machine make sure that the following items are available or have been performed If problems are encountered during the machine installation refer to the Problem Solving chapter for assistance CA...

Страница 106: ...ironment Installation Procedure There are three stages required to install the machine on an EtherTalk network Network Communication Setup This requires the machine to be set up for EtherTalk Workstat...

Страница 107: ...bled and then Save Workstation Setup Install the print driver Adobe PS for Macintosh Install the screen font if necessary Refer to the PostScript User Guide Test Print To make sure that the machine ha...

Страница 108: ...7 EtherTalk 98 Xerox WorkCentre 7232 7242 System Administration Guide...

Страница 109: ...e available or have been performed If problems are encountered during the installation refer to the Problem Solving chapter for assistance CAUTION Do not connect the network cable to the machine until...

Страница 110: ...same network without going through the server You can use TCP IP You will need to set up the IP address on the machine and the computer using TCP IP NOTE You can make SMB settings through CentreWare...

Страница 111: ...been installed and configured correctly Network Communication Setup This procedure is used to set up the network communication parameters of the machine At the machine perform these steps NOTE Keep th...

Страница 112: ...ge Settings 7 Use the keypad on the screen to enter the IP Address for the machine in the format xxx xxx xxx xxx When you have finished entering all values select Save 8 Select IPv4 Subnet Mask and th...

Страница 113: ...do not wish to use the IP filter feature select Disabled NOTE If you enable IP Filtering at the machine user interface without first configuring it through Internet Services then you will not be able...

Страница 114: ...8 Microsoft Networking 104 Xerox WorkCentre 7232 7242 System Administration Guide...

Страница 115: ...hat the following items are available or have been performed If problems are encountered during machine setup refer to the Problem Solving chapter for assistance CAUTION Do not connect the network cab...

Страница 116: ...lowing operating systems support printing through LPD or Port9100 NOTE The optional PostScript Kit is required when you print from Macintosh TCP IP LPD or Port9100 Installation This section describes...

Страница 117: ...rk NOTE Some of the configuration options for this protocol are only available from CentreWare Internet Services Initially boot the LPD port or Port9100 1 Connect the machine to the network 2 Press th...

Страница 118: ...Settings NOTE If you do not wish to set the gateway address leave this field blank 10 Using the same method as in step 6 enter the Gateway Address 11 To enable IPv4 IP Filtering use CentreWare Interne...

Страница 119: ...vices web page or print to the machine 11 When you have finished establishing TCP IP select Close on the Protocol Settings screen Workstation Setup Install print drivers on each client workstation tha...

Страница 120: ...IP Filter Enablement check box If enabled with a check mark access to the Device s services will be restricted to the list of IP Addresses and Subnet Masks specified by clicking the Edit button If di...

Страница 121: ...B port installation procedures make sure that the following items are available or have been performed NOTE The installation procedures will install the machine on the USB port of the host workstation...

Страница 122: ...Target computers The following operating systems support printing through the USB port Windows 2000 Windows ME Windows XP Windows Server 2003 Windows Vista Mac OS X 10 X 10 1 5 or later NOTE The optio...

Страница 123: ...r mode NOTE The passcode may also be required depending on the machine configuration 2 Press the Machine Status button on the control panel and then select the Tools tab on the screen 3 Select System...

Страница 124: ...n 3 Continue with Test Print on page 114 Test Print To make sure that the machine has been installed on the USB port correctly submit a test print from each client workstation Perform the following st...

Страница 125: ...llowing items are available or have been performed If problems are encountered during the installation of the machine refer to the Problem Solving chapter for assistance CAUTION Do not connect the net...

Страница 126: ...The following operating systems support IPP NOTE For Internet printing from a Windows Me computer the IPP port should be installed For the IPP port installation see the Windows Me documentation IPP I...

Страница 127: ...ess the Machine Status button on the control panel and then select the Tools tab on the screen 4 Select System Settings 5 Select Connectivity Network Setup 6 Select Port Settings 7 Select IPP and then...

Страница 128: ...12 When you have finished establishing TCP IP select Close on the Protocol Settings screen When IPv6 Mode or Dual Stack is desired 1 In Connectivity Network Setup select Protocol Settings 2 Under TCP...

Страница 129: ...you specify the printer using the IP address use one of the following formats depending on your machine configuration The IPv6 format is supported on Windows Vista only An IPv6 address needs to be enc...

Страница 130: ...11 IPP Internet Printing Protocol 120 Xerox WorkCentre 7232 7242 System Administration Guide...

Страница 131: ...e optional Scan To E mail Kit is installed in the machine you can send a scanned document as an E mail attachment to one or more E mail address destinations You can select the format of the scanned da...

Страница 132: ...ce provider if you wish to acquire an E mail account through ISP Item By An existing operational network utilizing TCP IP is required These procedures are not designed to install a network Customer Ob...

Страница 133: ...e E mail Installation This section describes how to enable the E mail feature Installation Procedure To use the E mail feature configure the following settings on the machine Network Communication Set...

Страница 134: ...IPv4 Mode or Dual Stack 3 Select IP Address Resolution and then Change Settings 4 Select a method for establishing an IP address from DHCP BOOTP RARP DHCP Autonet and STATIC and then select Save NOTE...

Страница 135: ...nge Settings 5 Use the keypad on the screen to enter the IP Address for the machine in the format xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx Select Save 6 Select Manually Configured IPv6 Prefix and then...

Страница 136: ...assword used for SMTP Authentication POP3 Password Encryption Outgoing Incoming E mail Settings SMTP Server Settings when sending or receiving E mail via SMTP SMTP Server Name Address If server name i...

Страница 137: ...art button The document will be scanned and converted to the format that you specified Then it will be sent as an E mail attachment E mail Print 1 Use your E mail software to create an E mail and then...

Страница 138: ...12 E mail 128 Xerox WorkCentre 7232 7242 System Administration Guide...

Страница 139: ...nning requirements Scanning features can be programmed and documents can then be scanned and transferred to a file server You can access those documents from your workstation or share them with other...

Страница 140: ...ion machine 3 Confirm that the following ports are enabled Scan to E mail Send E mail E mail Print Receive E mail Mail Notice Service Notify Job End by E mail E mail Notification Service Scan to E mai...

Страница 141: ...xxxx xxxx xxxx xxxx xxxx xxxx xxxx 80 2 Set up the SMTP server configuration via CentreWare Internet Services 1 Click the Properties tab 2 Click the Connectivity folder and then the Protocols folder 3...

Страница 142: ...m field The E mail address must match what the ISP s mail server is expecting ISP requires SMTP authentication to their mail server Check with your ISP to determine if this is a requirement If so enab...

Страница 143: ...The IPv6 format is supported on Windows Vista only An IPv6 address needs to be enclosed in square brackets For IPv4 http xxx xxx xxx xxx For IPv6 http xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx NOTE If...

Страница 144: ...Under Setup Calibration select Setup and then Create Mailbox 4 Select a mailbox number and then select Create Delete 5 Set the information NOTE If the mailbox is passcode protected entering the passco...

Страница 145: ...scanned documents 5 Confirm that the following are enabled 1 TCP IP 2 FTP Client Port or SMB Port depending on which protocol is used Configuring a Scanned File Destination Before configuring the def...

Страница 146: ...al Description and Owner fields if necessary 11 Click Add to create the new Template 12 Click Edit for File Destinations 13 Select a filing policy from the drop down list Note that you can simply acce...

Страница 147: ...ties tab 3 Click the Services folder then the Network Scanning file folder 4 Click the Default Template link 5 To edit the filing destinations on the Default Template page in the File area click Edit...

Страница 148: ...the scanned document The second layer is converted to an optical character readable format enabling the text of the document to be searched on copied and pasted as desired To set the device to create...

Страница 149: ...then the Network Scanning file folder 4 Click the Advanced folder then click the Template Pool Setup link 5 On the Template Pool Setup page in the Remote Template Repository area 1 In the Protocol dro...

Страница 150: ...etwork Scanning feature is selected Documents are not scanned in unless the server authenticates user access Scan to PC Setup FTP Files can be scanned on the multifunction machine and routed on to a s...

Страница 151: ...ifunction machine and routed on to a server or a client using SMB protocol Directory structures repositories need to be created on the server to hold the scanned documents NOTE See the Quick Scan Feat...

Страница 152: ...an Features Setup Guide for information about how to set up templates repositories transfer protocols and enabling ports To configure the Scan Repository Details using CentreWare Internet Services 1 A...

Страница 153: ...beled type 443 for the port number If you are using SSL click the Validate Repository SSL Certificate trusted not expired correct FQDN check box 1 For either HTTP or HTTPS if you are using a proxy ser...

Страница 154: ...e folder 4 Click the Advanced folder then click the Template Pool Setup link 5 On the Template Pool Setup page in the Remote Template Repository area 1 In the Protocol drop down box click HTTP or HTTP...

Страница 155: ...e 145 7 On the Login Name and Password lines type the login name and password for the machine 8 On the Retype Password line retype the password 9 Click Apply 6 If prompted type the administrator User...

Страница 156: ...13 Scanning Services 146 Xerox WorkCentre 7232 7242 System Administration Guide...

Страница 157: ...attachments via an intranet or the Internet This differs from a facsimile that transmits the data via a telephone line Information Checklist Before enabling this feature make sure that the following i...

Страница 158: ...ion Procedure To use the Internet Fax feature configure the following settings on the machine Network Communication Setup Use the touch screen to set the following ports to Enabled Receive E mail Send...

Страница 159: ...3 Press the Machine Status button on the control panel and then select the Tools tab on the screen 4 Select System Settings 5 Select Connectivity Network Setup 6 Select Port Settings 7 Select Receive...

Страница 160: ...vices then you will not be able to access the machine s Internet Services web page or print to the machine 12 When you have finished establishing TCP IP select Close on the Protocol Settings screen Wh...

Страница 161: ...he following items and then Change Settings Machine s E mail Address Host Name E mail Address Machine Name Host Name Domain Name Outgoing Incoming E mail Settings POP3 Server Settings when receiving E...

Страница 162: ...e Auto Store 3 Select Save Test Internet Fax To make sure that Internet Fax has been set up successfully perform the following steps Sending 1 Load a document 2 Select Internet Fax on the All Services...

Страница 163: ...the Fax feature or the Internet Fax feature While the Fax Server feature is enabled the Fax feature is detected as not installed even if the fax feature is supported on the machine During that time th...

Страница 164: ...e the following for the machine Network Communication Setup 1 Set the IP address Server Fax Configuration 1 Switch to the Server Fax feature 2 Configure the Server Fax settings Test Server Fax Transmi...

Страница 165: ...Change Settings 8 Using the same method as in step 9 enter the Subnet Mask 9 Select IPv4 Gateway Address and then Change Settings NOTE If you do not wish to set the gateway address leave this field b...

Страница 166: ...inished establishing TCP IP select Close on the Protocol Settings screen Server Fax Configuration The following describes how to enable the Server Fax feature In this procedure CentreWare Internet Ser...

Страница 167: ...e set the items under Fax Destination 15 Select a protocol NOTE When FTP or SMB is selected faxes will be sent to the destination specified under Fax Destination When SMTP is selected faxes will be se...

Страница 168: ...smission To make sure that Server Fax has been set up correctly perform the following steps 1 Load a document 2 Make sure that the Server Fax feature is enabled 3 Select Fax on the All Services screen...

Страница 169: ...and client computers Securing HTTP Communication from a Client to the Machine SSL TLS Server The machine supports the following ports to connect to the HTTP server SOAP port Internet Services HTTP por...

Страница 170: ...nds for XML Paper Specification To use the Digital Signature feature a device certificate is required Use CentreWare Internet Services to register a device certificate Securing HTTP Communication with...

Страница 171: ...se delete the existing certificate and then import the new certificate NOTE When performing SSL communication using a self signed certificate created on the machine or using a certificate written usin...

Страница 172: ...ternet Services By factory default no certificate is registered in the machine Before you register a certificate the following configuration is required Securing HTTP Communication with Encryption on...

Страница 173: ...resh the web browser Specifying the Certificate 1 On the Properties page expand the Security folder 2 Click Certificate Management 3 Set Category to Local Device and Certificate Purpose to S MIME 4 Cl...

Страница 174: ...needs to be registered in the computer using one of the following ways Set Digital Signature Outgoing E mail on the machine and send e mail attached with an S MIME digital signature from the machine t...

Страница 175: ...ecuring HTTP Communication with Encryption on page 160 Configuration of a Computer Make sure that the root certificate for the scan file signature certificate is registered in the destination computer...

Страница 176: ...Security folder 2 Click Certificate Management 3 Set Category to Local Device and Certificate Purpose to Scan File 4 Click Display the list 5 Select the certificate from the list 6 Click Certificate D...

Страница 177: ...cation has the following effect on the feature 1 Select Scan to PC 2 A login password popup will be displayed to authenticate users with the Kerberos server Enter the login and password The login and...

Страница 178: ...stem Settings 5 Select Connectivity Network Setup 6 Select Remote Authentication Server Settings 7 Select Authentication System and then select Change Settings and choose Kerberos Windows 2000 or Kerb...

Страница 179: ...ecure Access Server Controller and Card Reader is installed and communicating with the multifunction device Follow the installation instructions from the manufacturer of the authentication solution to...

Страница 180: ...explanations of each service select the Help button NOTE If a Guest User box is available and configurable consider whether it is advisable in your network environment to allow simple password guest a...

Страница 181: ...the Administrator User name and password if prompted Configure Remote Authentication for Kerberos Solaris At Your Workstation 1 With the Authentication Configuration web page still running click Conf...

Страница 182: ...ttings area 1 Enter text in the Default Prompt and Default Title boxes to create the prompt and prompt title that will be displayed on the multifunction device s screen informing users how to authenti...

Страница 183: ...d file name are correct and click OK 10 Select the model that corresponds to your printer and click Next 11 Enter a name for your Printer and select either Yes or No for making this printer your defau...

Страница 184: ...hown under DNS on the device s Configuration Report 2 Enter or verify the Port Number default of 389 3 If available decide whether or not to use encryption Authentication with SSL when accessing the L...

Страница 185: ...LDAP server with the user name and password entered by the user or Click Authentication of User Attributes to set authentication with the LDAP server to the attributes listed on this dialog such as s...

Страница 186: ...ication Configuration hot link The Properties tab refreshes and the Authentication Configuration Step 1 of 2 page appears 3 On the Authentication Configuration Step 1 of 2 page in the Authentication C...

Страница 187: ...Feature Access screen 1 In the Items column touch Color Copying 2 Touch the Change Settings button 10 On the Color Copy screen touch Locked then touch Save 11 Reboot the device 12 On the All Services...

Страница 188: ...e Overwrite will delete all image data from the hard disk 6 In the Scheduled Image Overwrite area in the Advanced Settings box on the Schedule Image Overwrite line click Enabled 7 Configure the Freque...

Страница 189: ...teps to identify and solve the problem 1 Resolve any local copier or fax problems first Do not attempt to resolve a network problem if the local copier and fax functions are not operating correctly 2...

Страница 190: ...ne and each client The network subnet is invalid When selecting Searching as another computer Start Find Computer on the client the machine can be found When opening the network computer to search for...

Страница 191: ...rocessed the print request send a print job or change the mode to the spool mode The number of sessions exceeds the maximum Check that the machine is processing simultaneous requests such as print req...

Страница 192: ...the system administrator when setting the necessary parameters When the machine is switched off The following actions take place when the machine is switched off When Receiving Buffer SMB is set to S...

Страница 193: ...a print request from another client is being processed When the client IP address or computer name is changed When the client IP address or computer name is changed the machine cannot perform query p...

Страница 194: ...n is performed using the assigned IP address or host name authentication is successful if only the user name and passcode matches the authentication server even if the domain name does not match In IP...

Страница 195: ...lient and the machine The user name or group name of the print job is not registered in the print queue Use NWADMIN or PCONSOLE to check whether the user name or group name of the job has been registe...

Страница 196: ...inter type Use PCONSOLE to specify Remote Parallel LPT1 Then reboot the machine The setting for the slave file server is incorrect bindery mode Use PCONSOLE to check the setting Use PCONSOLE to specif...

Страница 197: ...Windows to search for the file server Activate the file server A printer having the same machine name exists on the network Switch off the machine and then use NWADMIN to check that the printer object...

Страница 198: ...ation Method Action The specified print language of the print job is different from one specified in the machine Check the print language of the machine Specify the same print language of the print jo...

Страница 199: ...etting on the client Check the etc printcap file of the client or use the lpstat command to troubleshoot Define the correct printer entry setting The system is in offline Check if the online lamp is o...

Страница 200: ...ter name The data format of the print job does not match the print environment of the client print data sent from the client is in the binary notation Set the logical printer name to PSBIN to print a...

Страница 201: ...and the machine connection failed Check that printer disabled status network error is displayed Check the network fault An invalid IP address is specified for the machine Print disabled status Networ...

Страница 202: ...ddress for the machine When Receiving Buffer LPD is set to Spool to Memory the size of print data sent in one print request exceeds the maximum size specified Check the maximum receiving data size on...

Страница 203: ...operating environment If the memory allocation is too small it may prevent receiving messages Client settings The IP address is a unique address administered system wide Consult with the system admini...

Страница 204: ...data in the receiving buffer including the data currently being printed is deleted There is no print data on the machine when the machine is subsequently switched on However if the machine is switche...

Страница 205: ...the network with the same name the machine names are changed automatically depending on the power on timing of each machine Print jobs intended to be printed on one machine are sent to another machine...

Страница 206: ...of CentreWare Internet Services is accessed after the machine is initialized with a changed name the old machine name is displayed However the changed machine name is registered on the network and the...

Страница 207: ...e settings are changed print jobs may be printed on printers other than the specified printer If there are multiple machines on the network with the same machine name or host name a numeral is appende...

Страница 208: ...dress is correctly entered Check the Internet address If Services cannot be accessed enter the IP address to make the connection Check if the proxy server being used Depending on the proxy server conn...

Страница 209: ...orrect user ID and passcode Reboot the machine Cannot delete the job Wait for a while and then click the Refresh Status button Problem Confirmation Method Action Cause Confirmation Method Action The m...

Страница 210: ...olors the image will not be displayed using the correct colors The display mode must display more colors than the image for correct reproduction Using a network scan driver and Mailbox Viewer 3 simult...

Страница 211: ...er also changes in response to the size of the document and resolution Network access in an SMB environment On Windows NT 4 0 Windows 2000 Windows XP Windows Server 2003 and Windows Vista if the numbe...

Страница 212: ...is set Set the E mail address of the machine Check if Receive E mail is activated Activate Receive E mail Check if the SMTP Server IP Address or POP3 Server IP Address is set correctly Set the SMTP S...

Страница 213: ...y Set the SMTP Server IP Address or POP3 Server IP Address Use CentreWare Internet Services to check if the Mail Notice settings are set correctly Set the Mail Notice settings Use CentreWare Internet...

Страница 214: ...address for the bypass proxy address the registered server does not become an excluded object Therefore an FDQN format can be used as the bypass proxy address The connected server or proxy server are...

Страница 215: ...ithin HTTP 1 1 RFC2818 HTTP Over TLS HTTP HTTPS scheme compatibility GET CONNECT HOST method compatibility A certificate is not registered for using the iFlow service The iFlow service cannot be used...

Страница 216: ...17 Problem Solving 206 Xerox WorkCentre 7232 7242 System Administration Guide...

Страница 217: ...ons of each service click the Help button 6 Do not place a checkmark in the Non account Print box if you wish to enable people without accounts to continue to print 7 From the Verify User Details drop...

Страница 218: ...nt documents from their workstations The XSA feature is mutually exclusive from any other accounting feature If XSA is enabled at the device You cannot enable Foreign Device Interface Auditron or Netw...

Страница 219: ...r the new group account for example 001 The Group Account can be alphanumeric values up to a maximum of 32 characters Group Account ID s must be unique 4 Enter a name for the group account in the Acco...

Страница 220: ...he job their limit is exceeded the job will be cancelled If the user s limit is reached before a print job is completed the machine will notify the user that the limit has been reached The job will be...

Страница 221: ...e in the Address or Location field Press Enter 2 Click the Properties tab 3 Expand the Accounting folder and then the Xerox Standard Accounting folder 4 Click Report and Reset 5 To reset all usage dat...

Страница 222: ...1 At your workstation open your web browser and enter the TCP IP address of the machine with the settings that you want to copy in the Address bar Press Enter 2 Click the Properties tab 3 Expand the...

Страница 223: ...x admin 3 Touch Enter 4 Press the Machine Status button on the Control Panel 5 Touch the Tools tab 6 Touch System Settings 7 In the Group column touch Common Service Settings 8 Touch Screen Button Set...

Страница 224: ...re paper documents preview thumbnails and add them to frequently used document storage locations For example A tutor can scan notes directly to a specific course repository for students to access A st...

Страница 225: ...ssword default x admin 6 In the SSL TLS Settings area on the HTTP SSL TLS Communication line click Enabled 7 Click Apply 8 If changes were made to the SSL settings you may need to Reboot the system Cl...

Страница 226: ...trol Panel 2 Enter the correct user ID using the numeric keypad on the control panel or the screen keyboard NOTE The default Key Operator ID is 11111 If the Authentication feature is enabled you may a...

Страница 227: ...Banner Sheet Printing Xerox WorkCentre 7232 7242 System Administration Guide 217...

Страница 228: ...16 Appendix 218 Xerox WorkCentre 7232 7242 System Administration Guide...

Страница 229: ...exceed 100 meters in length Based on the IEEE 802 3 standard See also Ethernet and IEEE 1000Base TX 1000Base T uses all four cable pairs for simultaneous transmission in both directions through the u...

Страница 230: ...bnets HTTP An abbreviation of Hyper Text Transfer Protocol This is the Internet standard that supports the exchange of information on the World Wide Web WWW HTTP lays the foundation for transparent ac...

Страница 231: ...ox NetWare A network operating system from Novell Clients log onto one or more file servers which provide services such as e mail printing and filing Node A device on a network that has an address and...

Страница 232: ...ocessed A print queue will hold several print jobs RARP An abbreviation of Reverse Address Resolution Protocol This is a method for providing IP Addresses to nodes on a network When a node powers up i...

Страница 233: ...the data The IP Address is a unique address that identifies a device in a network The IP Address has to be set in the machine by the System Administrator TIFF An abbreviation of Tagged Image File Form...

Страница 234: ...19 Glossary 224 Xerox WorkCentre 7232 7242 System Administration Guide...

Страница 235: ...Operations 800 Phillips Road Building 0845 17S Webster New York 14580 9791 United States of America Translated by Xerox GKLS European Operations Bessemer Road Welwyn Garden City Hertfordshire AL7 1BU...

Страница 236: ...701P48016...

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