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Note:

If paper is torn, check for any torn pieces of paper inside the machine.

1. Open the front cover of the feeder module.

2. Move the lever

1d

upward and remove the jammed paper.

3. If the paper cannot be removed, turn the knob

1c

clockwise, then remove the jammed paper.

Xerox

®

Versant

®

4100 Press

Quick Start Guide

61

Troubleshooting

Содержание Versant 4100 Press

Страница 1: ...Version 1 0 November 2020 702P08368 Xerox Versant 4100 Press Quick Start Guide...

Страница 2: ...ac are registered trademarks of Apple Computer Inc in the United States and or other countries Microsoft Windows 2000 Windows XP Windows 7 Windows 10 and Microsoft Windows are trademarks of Microsoft...

Страница 3: ...Paper Feed Performance in Trays 6 and 7 17 Improving Paper Feed Performance in Trays 6 and 7 17 3 Maintenance 23 Cleaning the Press 24 Cleaning the Exterior 24 Replacing Consumable Supplies 25 Orderi...

Страница 4: ...4 Xerox Versant 4100 Press Quick Start Guide Obtaining Fault Information from the Press Touch Screen 64 Fault Messages 65 Table of Contents...

Страница 5: ...Xerox Versant 4100 Press Quick Start Guide 5 1 Getting Started This chapter contains Press Components 6 Power On or Off the Press 9 Power Saver Mode 10...

Страница 6: ...6 and 7 with Tray 5 Bypass 2 Dry Ink Toner Cover 3 Control Panel and Touch Screen 4 Power Button 5 Offset Catch Tray OCT 6 Right Front Door 7 Center Front Door 8 Left Front Door 9 Paper Trays 1 2 and...

Страница 7: ...n nt ts s 1 Dry Ink Toner Cartridges 2 Main Power Switch 3 Circuit Breaker Switch on rear of press 4 Paper Cooling Module 5 Dry Ink Toner Waste Bottle 6 Fuser Module 7 Transfer Module Xerox Versant 41...

Страница 8: ...Status screen ensure that the Machine Information tab is displayed The press serial number is displayed under General Information 3 If there is a loss of power and it is not possible to access the Mac...

Страница 9: ...message advises of a short wait while the fuser warms up and the press runs a system check You can set features for a job during this time and the printing process will start automatically when the p...

Страница 10: ...10 minutes of total inactivity and not 10 minutes after the Low Power Mode begins L Lo ow w P Po ow we er r M Mo od de e In this mode the power to the Control Panel and fuser unit is lowered to save p...

Страница 11: ...Xerox Versant 4100 Press Quick Start Guide 11 2 Paper and Media This chapter contains Loading Paper 12 Matching the Tray and Stock Information 16 Paper Feed Performance in Trays 6 and 7 17...

Страница 12: ...your print job 2 Pull out the tray slowly until it stops 3 Open the ream of paper with the seam side facing up 4 Fan the sheets before loading them into the tray 5 Extend the paper guides outward unti...

Страница 13: ...he print server 9 Scan the barcode on the stock then to set up the stock follow the steps in the Stock Wizard L Lo oa ad diin ng g P Pa ap pe er r iin n T Tr ra ay ys s 6 6 a an nd d 7 7 1 Select the...

Страница 14: ...s to a stop The Stock Wizard opens on the print server 9 Scan the barcode on the stock then to set up the stock follow the steps in the Stock Wizard L Lo oa ad diin ng g P Pa ap pe er r iin n T Tr ra...

Страница 15: ...he edges of the stack Note Do not load materials above the MAX line located on the guides 7 Scan the barcode on the stock then to set up the stock follow the steps in the Stock Wizard Xerox Versant 41...

Страница 16: ...application The print server Tip Stock or tray mismatch information and how it is displayed is dependent on the individual print server If stock is changed in a tray a message may not be displayed The...

Страница 17: ...ilm postcards and envelopes The paper feed adjustment levers are found in Trays 6 and 7 These levers are used to improve paper feed accuracy and to reduce paper skew problems 1 Rear Paper feed Adjustm...

Страница 18: ...ray open and continue to the next step 8 Retrieve and evaluate the printed output choose one of the following The paper is fed accurately without skew and the printed output is satisfactory Close the...

Страница 19: ...ted output is satisfactory perform the following 1 Open the tray 2 Return the right side paper feed adjustment lever to its default position by sliding it toward the front of the tray 3 To complete th...

Страница 20: ...12 After the print job finishes open the tray and return both levers to their default positions a Return the rear paper feed adjustment lever to its default position by sliding it to the left b Retur...

Страница 21: ...oblems refer to the Advanced Stock Setup information on the PredictPrint Media Manager on the print server If necessary to resolve the problem perform one of the following Create or use an Alignment P...

Страница 22: ...22 Xerox Versant 4100 Press Quick Start Guide Paper and Media...

Страница 23: ...Xerox Versant 4100 Press Quick Start Guide 23 3 Maintenance This chapter contains Cleaning the Press 24 Replacing Consumable Supplies 25...

Страница 24: ...spray insect repellent on the press as doing so may discolor deform or crack covers If a moistened cloth is used wipe afterwards with a dry lint free cloth Caution Cleaning the press with an excessive...

Страница 25: ...from the website contact your Xerox Service Representative Note The cleaning pads used with the Raster Output Scanner Window cleaning wand are not orderable Contact your Xerox service representative f...

Страница 26: ...items for replacing the feed rolls Important Two feed roll kits are available Reorder number 008R13196 for Tray 5 Reorder number 008R13169 for Trays 6 9 2 Tray Advanced Oversized High Capacity Feeder...

Страница 27: ...consumable item With some customer replaceable units CRUs the screen indicates that the press may continue to run print jobs without immediately replacing the item Otherwise when it is time to replace...

Страница 28: ...toner waste container trays 6 9 feeder rolls and consumables for any additional optional devices that are configured with the press Note The status of the suction filter is not shown but a message di...

Страница 29: ...uent multifeeds single feeds or blank prints in the stack of the output prints 1 Feed Roll 2 Nudger Roll 3 Separator Roll 1 Locate Tray 5 Bypass on top of Trays 6 and 7 2 Lift up and open the bypass t...

Страница 30: ...b Install a new feed roll by squeezing the metal shaft at both ends and sliding it into place 4 Remove the nudger roll and install a new one a Remove the nudger roll by squeezing the metal shaft at bo...

Страница 31: ...lace 6 Close the bypass tray cover 7 Verify that the tray is operating correctly by feeding paper from the bypass tray 8 Log in as the administrator or ask the administrator to perform the following s...

Страница 32: ...ontrol panel When prompted select Logout R Re ep plla ac ciin ng g t th he e F Fe ee ed d R Ro olllls s f fo or r T Tr ra ay y 6 6 a an nd d 7 7 To perform this procedure the feed roll kit is required...

Страница 33: ...d then squeezing the metal shaft on both ends with your other hand b Lift out the nudger roll c Install a new nudger roll by squeezing both ends of the metal shaft and while pushing down on the black...

Страница 34: ...om the tray and set aside the assembly 4 With the separator roll assembly out replace the feed roll a To remove the feed roll squeeze both ends of the metal shaft and lift out b To install a new feed...

Страница 35: ...tch up b Insert the assembly into the frame c Slide the assembly all the way to the right using the pin as a guideline d Ensure the device is all the way into the slots and the three screw areas align...

Страница 36: ...components are reset to zero 0 j Exit administrator mode by pressing the Log In or Out button on the control panel When prompted select Logout R Re ep plla ac ciin ng g a a D Dr ry y I In nk k T To o...

Страница 37: ...loosen the dry ink toner material When the auger turns without resistance the dry ink toner cartridge is ready for installation 7 Install the dry ink toner cartridge by aligning it straight out from...

Страница 38: ...ly pulling out the bottle prevents any dry ink toner from spilling 4 Continue slowly pulling out the bottle until it is removed from the press a While grasping the handle with one hand grip the top of...

Страница 39: ...the bottle 6 Remove a new empty waste bottle from the packaging 7 Hold the center part on the top of a new bottle and insert it gently into the press until it comes to a stop 8 Close the center front...

Страница 40: ...age counter of this CRU component to zero 0 Check the Consumables screen for the reset and new status Caution Do not leave the Drum Cartridge Drawer open for more than one minute Exposing the drum car...

Страница 41: ...ge quality defects 6 Clean under drum cartridge area a With the Drum Cartridge Drawer open look for dry ink toner waste on the bottom of the catch pan under the drum cartridges b Use a clean cloth to...

Страница 42: ...al position 11 Immediately close the drum cartridge drawer to protect the other drums from light 12 Return the Release Handle to its original position 13 Return the R1 R4 handle to the original positi...

Страница 43: ...Xerox Versant 4100 Press Quick Start Guide 43 4 Troubleshooting This chapter contains Paper Jams 44 Fault Information 63...

Страница 44: ...g g J Ja am ms s iin n A Ar re ea a 2 2 Important Before opening any press doors ensure that the press has stopped printing The transfer drawer includes the following jam clearance areas Registration...

Страница 45: ...when the jammed paper is visible Hold down the paper with one hand and continue pulling out the drawer 4 If paper is jammed at the top of the transfer drawer remove paper from area 2a by pulling it s...

Страница 46: ...riginal position 7 Locate area 2c and pull any jammed paper out towards the left 8 Open lever 2d upward 1 and lever 2e to the right 2 and remove any jammed paper 3 46 Xerox Versant 4100 Press Quick St...

Страница 47: ...evers 2d and 2e to their original positions 10 Open lever 2f lever downward and remove any jammed paper 11 Return lever 2f to its original position Xerox Versant 4100 Press Quick Start Guide 47 Troubl...

Страница 48: ...front doors completely The press does not operate when doors or covers are open C Clle ea ar riin ng g J Ja am ms s iin n A Ar re ea as s 3 3 4 4 a an nd d 5 5 Important Before opening any press doors...

Страница 49: ...jammed paper 2 Note There may be extra sheets remaining in the press To ensure all sheets are removed rotate knob 3b clockwise right three times 4 Return lever 3a to its original position 5 Open lever...

Страница 50: ...e jammed paper rotate knob 5b clockwise right 1 and remove the jammed paper 2 7 Return lever 5a to its original position 8 Open lever 5c downward 1 and remove any jammed paper 2 50 Xerox Versant 4100...

Страница 51: ...5d clockwise right 1 and remove the jammed paper 2 10 Return lever 5c to its original position 11 To open the exit module drawer grasp handle 4 and rotate handle to the right to the horizontal positi...

Страница 52: ...ve any jammed paper from the top of the module area 4a by pulling it straight out 14 If there is difficulty in removing the jammed paper rotate knob 4a clockwise right 1 and remove the jammed paper 2...

Страница 53: ...jammed paper 2 16 If there is difficulty in removing the jammed paper open lever 4d to the right 1 and remove the jammed paper 2 17 Return levers 4b and 4d to their original positions Xerox Versant 4...

Страница 54: ...21 To close the exit module grasp handle 4 gently push in the exit module completely 1 and rotate handle to the left 2 to lock the module in place 22 Close the right front door completely The press do...

Страница 55: ...en a tray without checking the paper jam position This may cause a malfunction Check where the paper jam occurred before clearing the problem 1 Open the tray where the paper jam occurred 2 Remove the...

Страница 56: ...s 6 6 a an nd d 7 7 Tip Always ensure that all paper jams including any small ripped pieces of paper are cleared before proceeding with any print jobs 1 Remove the paper currently loaded in the Bypass...

Страница 57: ...evers inside of the Transport area of the Feeder hold back large size sheets such as A3 11 x 17 inches 12 x 18 inches to reduce the chance of jamming as paper enters the print engine Note Follow the j...

Страница 58: ...6 a an nd d 7 7 1 Pull out the tray where the paper jam occurred 2 Remove the jammed paper Note If paper is torn check inside the machine and remove it 3 Gently push in the tray until it comes to a st...

Страница 59: ...urn the knob 1c to the right Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the lever 1a to the original position 4 Close the front cover...

Страница 60: ...urn the knob 1c to the right Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the lever 1b to the original position 4 Close the front cover...

Страница 61: ...ote If paper is torn check for any torn pieces of paper inside the machine 1 Open the front cover of the feeder module 2 Move the lever 1d upward and remove the jammed paper 3 If the paper cannot be r...

Страница 62: ...position 5 Close the front cover of the feeder module Note If the front cover of the feeder module is not completely closed a message will appear and the press will not operate 62 Xerox Versant 4100 P...

Страница 63: ...g paper jams Do not power off the press when removing paper jams Paper jams can be removed with the press still powered on When the power is turned off all information stored to the system memory will...

Страница 64: ...message appears on the press touch screen Use the following procedure to obtain information and instructions about the correcting the fault 1 From Home on the press touch screen select the Faults but...

Страница 65: ...ntact the system administrator F Fa au ullt t M Me es ss sa ag ge es s When a fault occurs such as paper jams open doors or covers or a press malfunction the press stops printing and a message appears...

Страница 66: ...the correcting a fault is available by selecting the Faults button on the Home screen The Fault screen displays Find the code for the fault listed at the bottom of the Fault screen 66 Xerox Versant 4...

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