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01/02

2-15

8825/8830 Printer

OF-1 Control Panel RAP, OF-2 Power On Self Test

Status Indicator RAPs

OF-1 Control Panel RAP

NOTE: Go to

BSD 2.1

while using this RAP, unless otherwise directed.

This RAP is used when the Control Panel does not operate, or when the Control Panel oper-
ates incorrectly.

Initial Actions

•

Make sure that AC power is applied to the machine.

•

Ensure that the 26-conductor ribbon cable, connected between the Main PWB A3J301
and the User Interface PWB A32J1 (located in the Control Panel), is seated fully at each
connector.

Procedure

OF-2 Power On Self Test (POST) RAP

NOTE: Go to

BSD 1.2

and

BSD 2.1

while using this RAP.

This RAP is used when the logic detects a fault during the Power On Self-test (POST). The
printer does not initialize and the Control Panel displays a 1, 2, 3, 4, 5, 6, or 7.

Initial Actions

•

Ensure that the EPROMs and the NVM are seated fully on the Main PWB, A3.

•

Ensure that the 40-conductor ribbon cable, connected between the Driver PWB A2J206
and the Main PWB A3J313, is seated fully at each connector.

•

Ensure that the power cable, connected between the Driver PWB A2J207 and the Main
PWB A3J312 is seated fully at each connector.

•

Ensure that the 26-conductor ribbon cable, connected between the Main PWB A3J301
and the Control Panel User Interface PWB A32J1, is seated fully at each connector.

Procedure

Table 1 Control Panel Probable Cause / Corrective Action

Control Panel

Probable Cause

Corrective Action

The Message Display is
blank, no characters are
displayed.

There is no +5 VDC to the
Main PWB, A3.
There is an open circuit in
the ribbon cable between
the Main PWB A3J301 and
the User Interface PWB
A32J1.
There is an internal fault in
the Control Panel or in the
Main PWB A3.

Go to

BSD 1.2

to troubleshoot the

+5 VDC power to the Main PWB,
A3.
Check for continuity in all wires in
the ribbon cable.
Replace the Control Panel,

PL 1.4

If the problem persists, replace the
Main PWB, A3,

PL 1.1A

The Message Display
LEDs are on but no char-
acters are displayed.

There is no +15 VDC to the
Main PWB, A3.
There is no +5 VDC (Bulk) to
the Main PWB, A3.

Go to

BSD 1.2

to troubleshoot the

+15 VDC power to the Main PWB,
A3.
Go to

BSD 1.2

to troubleshoot the

+5 VDC (Bulk) power to the Main
PWB, A3.

The Message Display
LEDs are on but no char-
acters, random charac-
ters, or black squares
appear.

There is an open circuit in
the ribbon cable between
the Main PWB A3J301 and
the User Interface PWB
A32J1.
There is an internal fault in
the Control Panel or in the
Main PWB A3.

Check for continuity in all wires in
the ribbon cable.
Replace the Control Panel,

PL 1.4

If the problem persists, replace the
Main PWB, A3,

PL 1.1A

Table 1 Power On Self Test (POST) Probable Cause / Corrective Action

The number that is

Displayed on the

Control Panel.

Probable Cause

Corrective Action

1 or 2

There is a fault in the RAM
memory.