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Xerox Phaser 7800, Руководство системного администратора

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Administrator Tools 

 

88 

Phaser 7800 Color Printer 

 

System Administrator Guide 

 

Service Tools 

Service Tools are diagnostic, logging, and analysis tools, used primarily by a Xerox representative that 

services your printer. If you are troubleshooting a problem with a Xerox representative on the phone, you 

may be asked to use the Service Tools. 

 

Using Service Tools 

1.

 

At the control panel, touch 

Printer

. 

2.

 

Touch the 

Tools

 tab, then touch 

Setup

. 

3.

 

Touch 

Service Tools

. 

4.

 

Touch an option: 

 

Fault History

 lists recent errors that occurred on the printer. 

 

Reset Faults

 clears Fault History records. 

 

Network Log

 allows you to download a record of network activity and diagnostic information. 

 

Service Diagnostics

 and 

Panel Diagnostics

 are diagnostic tools used by Xerox representatives. 

 

Reset HFSI Counters

 allows you to reset the life counter for a customer replaceable part and 

continue printing. Reset the counter after the part is replaced. 

 

Reset NVRAM

 allows you to reset the printer to a default state. Only reset the NVRAM if a 

Xerox representative instructs you to. 

 

Metered Supplies

 is a troubleshooting tool, used only by Xerox representatives. 

 

Содержание Phaser 7800

Страница 1: ...Xerox Phaser 7800 Color Printer Imprimante couleur Xerox Phaser 7800 System Administrator Guide Guide de l administrateur syst me...

Страница 2: ...ates and or other countries Adobe Reader Adobe Type Manager ATM Flash Macromedia Photoshop and PostScript are trademarks of Adobe Systems Incorporated in the United States and or other countries Apple...

Страница 3: ...onfiguration Report 15 Disabling the Configuration Report at Startup 15 Using the Configuration Overview Page 15 Assigning the Printer Name and Location 15 Physical Connection Settings 16 Setting Ethe...

Страница 4: ...ver 37 NTP 38 WSD 39 Enabling WSD 39 Enabling WSD Services 39 4 Security 41 Setting Web Page Access Rights 42 Secure HTTP SSL 43 Enabling HTTPS SSL 43 FIPS 140 2 44 Enabling FIPS 140 Mode and Checking...

Страница 5: ...the Printer 69 Printing with CUPS 69 AS 400 69 6 Administrator Tools 71 Job Accounting 72 Enabling Job Accounting 72 Monitoring Alerts and Status 73 Alert Notification 73 Energy Saving Settings 75 En...

Страница 6: ...Calibration and Color Registration 86 Troubleshooting Tools 87 Printing Troubleshooting Guides and Test Pages or Viewing Fault History 87 Service Tools 88 Using Service Tools 88 7 Customization and Ex...

Страница 7: ...Phaser 7800 Color Printer 7 System Administrator Guide This chapter includes Overview 8 More Information 9 1 Introduction...

Страница 8: ...references 4 Print a Configuration Report listing the current printer configuration Review the report and locate the printer IP address For details see Configuration Report on page 15 5 Open a Web bro...

Страница 9: ...inter Includes online technical support Online Support Assistant and driver downloads www xerox com office 7800support Information about printer menus or error messages Control panel Help button Infor...

Страница 10: ......

Страница 11: ...11 System Administrator Guide This chapter includes Physically Connecting the Printer 12 Initial Setup at the Control Panel 13 Initial Setup in CentreWare Internet Services 14 Physical Connection Set...

Страница 12: ...the Printer 1 Connect the power cord to the printer and plug it into an electrical outlet 2 Connect one end of a Category 5 or better Ethernet cable to the Ethernet port on the back of the printer Con...

Страница 13: ...ace on the printer automatically detects the speed of your network Any auto sensing devices connected to the network such as a hub do not always detect the correct speed Refer to the configuration rep...

Страница 14: ...IP address of the printer in the address field then press Enter or Return Changing the System Administrator Password Xerox recommends that you change the default system administrator password after yo...

Страница 15: ...o save the new settings or Undo to retain the previous settings Using the Configuration Overview Page The Configuration Overview page contains links to the commonly accessed pages on the Properties ta...

Страница 16: ...lick the down arrow and select the speed of your connection 4 Click Apply to save the new settings or Undo to retain the previous settings Click Default All to reset settings to default values Note Re...

Страница 17: ...em Administrator Guide This chapter includes AppleTalk 18 NetWare 19 IP 21 SLP 26 SNMP 27 SSDP 30 Microsoft Networking 31 LPR LPD 32 Raw TCP IP Printing 33 SMTP Server 35 HTTP 36 Proxy Server 37 NTP 3...

Страница 18: ...n to your printer Determine the AppleTalk Zone if used to assign to your printer 1 In CentreWare Internet Services click Properties Connectivity Protocols 2 Click AppleTalk 3 Under Protocol select Ena...

Страница 19: ...ling Transport menu 5 Select the Frame Type from the menu Options are Auto Ethernet II Ethernet 802 2 Ethernet 802 3 6 Type a polling rate between 1 240 seconds for the print server in Queue Poll Inte...

Страница 20: ...bject oriented database that represents all of the assets of an organization in a logical tree structure Assets can include printers servers computers people organizations and more 1 Under NetWare Dir...

Страница 21: ...CP IP v4 6 Touch On Static IP 7 Touch IP Address and type the address using the keypad 8 Touch OK 9 Touch Network Mask and type the network mask using the keypad 10 Touch OK 11 Touch Gateway Address a...

Страница 22: ...h Apply Now 10 Touch OK Configuring IP Settings in CentreWare Internet Services If your printer has a valid network address you can configure TCP IP settings in CentreWare Internet Services Configurin...

Страница 23: ...de Configuring Settings for IPv6 IPv6 hosts can automatically configure themselves when connected to a routed IPv6 network using the Internet Control Message Protocol Version 6 ICMPv6 ICMPv6 performs...

Страница 24: ...Configure your DNS server to allow dynamic updates 4 Under Domain Name type the name of the domain to which the printer is connected If the domain name successfully registers to the DNS server the do...

Страница 25: ...e printer waits if it fails to connect to a DNS server After the timeout period the printer attempts to connect to any additional DNS servers 11 If you have a DHCP server recognized search domain name...

Страница 26: ...tivity Protocols 2 Click SLP 3 Under Protocol select Enabled 4 Under Directory Agent type the IP address for the Directory Agent DA if one is used This entry is optional 5 If you use scopes to group s...

Страница 27: ...nter to generate a trap for every SNMP request processed with an invalid community name 6 Click Apply to save the new settings or Undo to retain the previous settings Note Click Apply after enabling t...

Страница 28: ...ing SNMPv3 SNMPv3 is the current standard version of SNMP defined by the Internet Engineering Task Force IETF It provides three important security features Message integrity to ensure that a packet ha...

Страница 29: ...the Advanced Settings page click Add IPX Address or select an existing address and click Edit 2 Type the IP address of the host running the SNMP manager that receives traps 3 Type the UDP Port Number...

Страница 30: ...and discovery routing options 1 In CentreWare Internet Services click Properties Connectivity Protocols 2 Click SSDP 3 Under Protocol select Enabled 4 Under Cache Control type a value between 1 43200...

Страница 31: ...name used to provide shared access and authenticate interprocess communication in the SMB Host Name field 6 If desired type a descriptive comment in the SMB Host Name Comment field 7 Type the name of...

Страница 32: ...ame and owner This feature allows you to replace the standard information displayed on a banner page with the user name and job name from the print job 7 Select the desired option from the Place tempo...

Страница 33: ...800 before the job is processed with an End of Job character The default time is 300 seconds 8 Select Enabled for PDL Switching to allow the printer to switch automatically between multiple supported...

Страница 34: ...All Jobs To enable banner pages to print before each PDL document within a single job select Enabled for Banner Page for Each Document of Job To restrict banner pages to print for jobs that specifical...

Страница 35: ...e appropriately formatted address and port number The default port number is 25 6 Type the email address assigned to the printer by the SMTP server in the multifunction device Email Address field 7 Cl...

Страница 36: ...nge the HTTP Port Number if needed The default is 80 5 In Keep Alive Timeout type the time between 1 60 seconds that the printer waits for a response from a connected user before terminating the conne...

Страница 37: ...ny devices behind it anonymous for security purposes To cache content from resources such as Web pages from a Web server to increase resource access time Configuring the Proxy Server 1 In CentreWare I...

Страница 38: ...e GMT offset these settings are ignored 1 In CentreWare Internet Services click Properties Connectivity Protocols 2 Click NTP 3 Under Network Time Protocol select Enabled to enable the protocol 4 Sele...

Страница 39: ...response and announcement through WS Discovery Multicast Discovery communicates the service URLs provided by the printer to client computers on the network The multicast address used is 239 255 255 2...

Страница 40: ......

Страница 41: ...hapter includes Setting Web Page Access Rights 42 Secure HTTP SSL 43 FIPS 140 2 44 Stored Data Encryption 46 IP Filtering 47 IPsec 49 Security Certificates 54 802 1X 58 Overwriting Image Data 60 PostS...

Страница 42: ...ss any page in CentreWare Internet Services under Presets select Open Access Unlock All Features 4 To lock specific pages select Custom Access Lock Specific Features If access is restricted for a Cent...

Страница 43: ...can turn SSL on or off for each protocol or scan destination as needed Before you begin Ensure DNS is enabled and configured Ensure that the date and time configured on the printer is correct The time...

Страница 44: ...non FIPS compliant encryption algorithms When you enable FIPS 140 mode the printer validates the current configuration by performing the following checks Validates certificates for features where the...

Страница 45: ...l message appears If the configuration check passes click Reboot Machine to save and restart the printer If the configuration check fails the reasons for the failed test list in a table at the bottom...

Страница 46: ...yption of Stored Data 1 In CentreWare Internet Services click Properties Security Encryption 2 Click User Data Encryption 3 Under User Data Encryption Enablement select Enabled 4 Click Apply to save t...

Страница 47: ...en 0 32 for the Source IP Mask that uses this rule The range of 0 32 corresponds to the 32 bit binary number comprising IP addresses For example The number 8 represents a Class A address with a mask o...

Страница 48: ...lick Properties Security 2 Click IP Filtering 3 Click an IP filter rule 4 Click Delete 5 Click OK Arranging the Execution Order of IP Filter Rules 1 In CentreWare Internet Services click Properties Se...

Страница 49: ...to 10 additional services Enabling IPsec Before you begin Ensure that Secure HTTP SSL is enabled 1 In CentreWare Internet Services click Properties Security 2 Click IPsec 3 Under Enablement select En...

Страница 50: ...In the Security Parameter Index IN field type a 32 bit number larger than 256 that identifies the inbound Security Association SA 5 In the Security Parameter Index OUT field type a 32 bit number large...

Страница 51: ...re Transport Mode or Tunnel Mode Note Transport mode only encrypts the IP payload whereas Tunnel mode encrypts the IP header and the IP payload Tunnel mode provides protection for an entire IP packet...

Страница 52: ...Name 7 Select TCP or UDP from the Protocol list 8 Type the port number and specify if the printer is the server or client 9 Click Save to apply the new settings or Undo to retain the previous setting...

Страница 53: ...licies active at the same time however the scope and policy list order determines the overall policy behavior Defining a Security Policy 1 Click Security Policies at the top of the IPsec page 2 Under...

Страница 54: ...certificates Trusted Certificate A self signed certificate from another device that you want to trust To ensure that the printer can communicate with other devices over a secure trusted connection bot...

Страница 55: ...x Device Certificate is less secure than creating a certificate signed by a trusted CA If you do not have a server functioning as a Certificate Authority install a Xerox Device Certificate on the prin...

Страница 56: ...es 3 Click the CA Signed Device Certificate s tab 4 Select Install CA signed Device Certificate 5 Click Browse or Choose File navigate to the signed certificate in pem or PKCS 12 format and click Open...

Страница 57: ...ory Defaults to delete all certificates except the Default Xerox Device Certificate Installing the Generic Xerox Trusted CA Certificate If the printer uses the Xerox Device Certificate and a user atte...

Страница 58: ...hentication server and authentication switch are available on the network Determine the supported authentication method Create a user name and password on your authentication server Note This procedur...

Страница 59: ...tificate page a To save the certificate file to your computer at the bottom of the page click Save Base 64 encoded PEM b Click Cancel to return to the previous page 8 If you selected PEAPv0 EAP MS CHA...

Страница 60: ...pply only to specific printer models or configurations Manually Deleting Image Data 1 In CentreWare Internet Services click Properties Security On Demand Overwrite 2 Click Manual 3 Under Standard or F...

Страница 61: ...ricts PostScript jobs from running unencapsulated to prevent them from changing default printer settings For more information see the CentreWare Internet Services Help 1 Under StartupMode select Enabl...

Страница 62: ......

Страница 63: ...Phaser 7800 Color Printer 63 System Administrator Guide This chapter includes Saving and Reprinting Jobs 64 Managing Banner Page Printing Options 66 UNIX Linux and AS 400 Printing 67 5 Printing...

Страница 64: ...Saved Jobs 2 Type a name in the field provided 3 Type then retype a 4 10 digit passcode in the passcode fields 4 Click Apply Changing a Folder Passcode 1 In CentreWare Internet Services click Jobs Sa...

Страница 65: ...name being submitted 7 Select the destination folder from the Folder menu You can select Default Public Folder or type in a name for a new folder 8 To save your job as a secure job type in and retype...

Страница 66: ...his option 4 Under Allow the Print Driver to Override select Yes to allow the print driver settings for banner page printing to override the setting selected on this page Under Banner Sheet Identifica...

Страница 67: ...ing Models Workstation to printer Peer to Peer Print jobs are processed and spooled locally on your computer then sent directly to the printer XSUS must be installed on each computer Workstation to Se...

Страница 68: ...with names that match the print driver and Printer Model Package tgz file names Perform the expansion steps for both tgz files 5 Change to the directory created by the expansion of the Code tgz file 6...

Страница 69: ...then click Enter 2 To print to a specific printer in Berkeley type lpr Pprinter filename then click Enter AS 400 Xerox provides Work Station Customization Object WSCO files to support AS 400 or Iseri...

Страница 70: ......

Страница 71: ...ngs 75 Modifying General Settings 76 Restarting the Printer in CentreWare Internet Services 77 SMart eSolutions and Billing Information 78 Cloning 80 Font Management Utility 81 Network Logs 82 Customi...

Страница 72: ...ects information about all of the jobs that processed on the printer Use this feature to browse download or clear the accumulated job data from the printer Enabling Job Accounting 1 In CentreWare Inte...

Страница 73: ...inter 1 In CentreWare Internet Services click Properties General Setup 2 Click Alert Notification Email Alerts 3 Under Recipient Group Addresses select which group you want to enable and type up to fi...

Страница 74: ...are Internet Services click Properties General Setup 2 Click Alert Notification Low Supply Warning 3 From the menu under each supply select when you want the printer to display an alert in the printer...

Страница 75: ...Energy Saver 4 Enable the automatic transition a Select the Enable Energy Saver check box b Touch Edit for the option you want to change Ready Mode to Low Power Low Power to Sleep c Use the keypad to...

Страница 76: ...brightness level of the touch screen Startup Page allows you to specify if the Configuration Report prints each time the printer is turned on 4 Change settings as needed 5 To confirm the change touch...

Страница 77: ...tatus Description Alerts 2 At the bottom of the page click Reboot Machine then click OK Notes If your printer is locked type the system administrator user name and password to access the Properties ta...

Страница 78: ...is suited for large enterprise businesses For more information see www xerox com centrewareweb Once the software is installed MeterAssistant automatically enables Note SMart eSolutions is not availab...

Страница 79: ...s 1 In CentreWare Internet Services click Status SMart eSolutions 2 Click Supplies Assistant The printer supply list appears with the current Life Remaining of each supply Note If the Life Remaining i...

Страница 80: ...hat you want to clone to other printers All features are selected by default 4 To view the specific parameters that can be cloned for any of the features click View Feature Details 5 Click Clone The C...

Страница 81: ...n download the Xerox CentreWare Font Management Utility on the Xerox website at www xerox com office 7800drivers Use the utility to download soft fonts to your printer such as your company branded fon...

Страница 82: ...twork Log Using a USB Flash Drive 1 At the control panel touch Printer 2 Touch the Tools tab then touch Setup 3 Touch Service Tools 4 Touch an option Basic records a minimum list of network actions th...

Страница 83: ...rvices displays contact information for service and supplies as well about the system administrator You can customize this information to display your company contact information for printer users To...

Страница 84: ...down to Software Versions to verify the software information Enabling Upgrades 1 In CentreWare Internet Services click Properties General Setup 2 Click Machine Software 3 Click Upgrades 4 Under Upgra...

Страница 85: ...are Using a USB Flash Drive 1 Create a directory folder on your USB Flash Drive called UPGRADE 2 Copy the software dlm file to this directory 3 Insert the USB Flash Drive into the USB host port of the...

Страница 86: ...ibrate the printer by adjusting Color Calibration or Color Registration 1 At the control panel touch Printer 2 Touch the Tools tab then touch Adjust Color 3 Touch an option Color Calibration adjusts t...

Страница 87: ...e control panel touch Printer 2 Touch the Tools tab then touch Troubleshooting 3 Touch an option Troubleshoot Print Quality allows you to print a guide to help you identify and resolve print quality p...

Страница 88: ...an option Fault History lists recent errors that occurred on the printer Reset Faults clears Fault History records Network Log allows you to download a record of network activity and diagnostic inform...

Страница 89: ...Phaser 7800 Color Printer 89 System Administrator Guide This chapter includes Driver Download Link 90 7 Customization and Expansion...

Страница 90: ...can hide or customize this link to go to a location on your network where you post driver installation files for users Customizing or Hiding the Driver Download Link 1 In CentreWare Internet Services...

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