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System Guide
7- 11
Troubleshooting
Editor problems
For problems with the Editor, diagnostic and troubleshooting
should start with the Editor. The following is the command that
validates that the Editor is “alive”:
ps -ef|grep XRXuiEdit
The administrator may be able to isolate the problem by
monitoring the XRXuiEdit process operations and following these
steps:
1. Login as root.
2. Kill
XRXuiEdit
and GUI process.
3. Copy the updated executable class file over to the system:
4.
opt/XRXnps/XRXuiEdit/bin/pdfView Edit/*.class
files and
5.
opt/XRXnps/XRXuiEdit/bin/pdfParser/*.class
files.
6. Restart the Xerox FreeFlow Print Server GUI using
./
startGUI
command.
7. Verify the
/opt/XRXnps/logs/ui_logs
from a terminal
window to monitor its output message.
Restore password
To restore the default password if an operator or system
administrator forgets the system password, perform the following:
1. Open a terminal window.
Logon as the root user by typing su and select <Enter>.
2. Enter the password and select <Enter>.
3. At the prompt (#), enter the following:
cd /opt/XRXnps/
XRXui61XX/data
and select <Enter>.
4. Type:
ls -la
and select <enter>.
5. Delete the files “.npw” and “.sum” by typing
rm .npw .sum
and selecting <enter>.
6. Open the System menu and select [Logon]. Select the desired
user type and enter the password. Select <OK>.
7. An error message displays, “A problem was detected in the
password file.” Select <OK> and retype the default password
again and select <OK>.
8. A message displays in the main window which reads, “Missing
password file recreated.”
9. Select on the “missing password file” recreated message. A
pop-up window displays the service code C03-501. Another
message is displayed which reads, “The missing password file
has been recreated. All current passwords are now valid.
Contact the system administrator to install operator and
system administrator passwords.”
Содержание FreeFlow version 6.0
Страница 1: ...Print Server version 6 0 April 2007 Xerox FreeFlow Print Server System Guide 701P25032 ...
Страница 26: ...1 18 System Guide Gateway and Network Configuration ...
Страница 36: ...2 10 System Guide Backup and Restore ...
Страница 78: ...6 12 System Guide Accounting and Billing ...
Страница 98: ...7 20 System Guide Troubleshooting ...
Страница 110: ...8 12 System Guide Hints and Tips ...
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