Xerox DocuPrint P8E, Руководство пользователя

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Troubleshooting • 33
3-2 Printer Problems
If you have any problems with the operation of your DocuPrint P8e printer,
refer to the table below and on the following pages.
If the problem cannot be solved by carrying out the instructions given below,
call an authorized service representative.
Problem Possible Cause Remedy
The printer does not
print. The interface cable is not
connected properly. Check the interface cable
connection.
The interface cable is defective. Swap the cable with one known to
work. If printing is still not
possible, replace the interface
cable.
The port setting is incorrect. Check the Windows printer
settings to make sure that the
print job is being sent to the
correct port (for example, LPT1).
The image cartridge is not
installed properly. Remove and reinsert the image
cartridge.
A paper jam has occurred. Clear the paper jam (refer to
“Clearing Paper Jams” on
page 30).
The printer may be configured
incorrectly. Check the application to make
sure that all print settings are
correct.
The printer driver may be
incorrectly installed. Delete the Xerox DocuPrint P8e
icon and reinstall the printer
driver. Try printing a test page.
The paper is not fed
into the printer. Paper has not been inserted
correctly. Remove and reinsert the paper
correctly (refer to “Loading Print
Media” on page 17).
There is too much paper in the
multipurpose paper feeder. Remove some of the paper from
the multipurpose paper feeder.