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Print Quality Problems

Chapter 5: Troubleshooting

❖

5-15

Color Misregistration

Color that has shifted outside of
the designated area or has been
superimposed over another color
area

Incorrect media.

Use only recommended media.

Table 5.1

Print Defects and Potential Remedies

(continued)

Print Defects

Common Causes

Potential Remedies

Table 5.1 Page 4 of 4

Содержание DocuPrint NC60

Страница 1: ...The Xerox DocuPrint NC60 Network Color Laser Printer User Guide Version 1 0...

Страница 2: ...obe Type Manager Adobe PageMaker and PostScript are trademarks of the Adobe Systems Inc TrueType and Apple ColorSync are trademarks of Apple Computer Inc OS 2 is a trademark of International Business...

Страница 3: ...ical Safety iii Laser Safety v Maintenance Safety vi Operational Safety vii Ozone Safety x Chapter 1 Getting to Know Your Printer 1 1 Introduction 1 2 Printer Features 1 3 Print Speed 1 3 Resolution 1...

Страница 4: ...Management Software CD 1 19 Using the CDs 1 20 Chapter 2 Loading Print Media 2 1 Recommended Media 2 2 Paper 2 3 Transparencies 2 3 Labels and Envelopes 2 3 Loading the Media Tray 2 4 How to Load the...

Страница 5: ...Xerox Features 3 27 Graphics 3 34 Layout 3 37 Watermarks 3 37 PCL 5C Printer Driver Features 3 38 Paper Output 3 38 Xerox Features 3 47 Graphics 3 50 Fonts 3 51 Overlays 3 54 Printer Configuration 3 5...

Страница 6: ...roubleshooting 5 2 Hardware 5 3 Software 5 3 Printer Maintenance 5 3 Consumables 5 3 Error Messages 5 4 How to Clear A Media Jam 5 5 Media Jam Areas 5 6 Fuser Output Area Jam 5 7 Input Transfer Drum P...

Страница 7: ...2 Certifications Canadian B 5 60 HZ 115V B 5 European Markets B 6 CE Certification B 6 Ethernet Token Ring Accessories B 6 EN55022 B 7 Safety Extra Low Voltage Safety Approval B 8 Appendix C Printer...

Страница 8: ...DocuPrint NC60 User Guide...

Страница 9: ...rox DocuPrint NC60 color laser printer and the recommended consumable supplies have been designed and tested to meet strict safety requirements Attention to the following notes will ensure the continu...

Страница 10: ...ritical information They are as follows When used in a step the above symbols appear smaller but are of equal importance This symbol indicates particularly useful or helpful information about your pri...

Страница 11: ...und connection terminal Plug the power cable directly into a properly grounded electrical outlet Do not use an extension cord If you do not know whether an outlet is grounded ask an electrician to che...

Страница 12: ...tions occur switch off the printer power immediately disconnect the power cable and call an authorized Xerox service representative The power cable is damaged or frayed Liquid is spilled into the prin...

Страница 13: ...hazardous light the beam is totally enclosed during all modes of customer operation and maintenance When performing various operator functions you may see laser warning labels These labels are for the...

Страница 14: ...a dangerous condition Use the supplies and cleaning materials only as directed in this manual Keep all of these materials out of the reach of children Do not remove the covers or guards that are fast...

Страница 15: ...d instructions marked on or supplied with the printer options and supplies Place the printer in a dust free area where the temperature range is 50 F to 90 F 10 C to 32 C and the relative humidity is 1...

Страница 16: ...cise care in moving or relocating the printer Follow the recommended procedure when moving the printer from one location to another See the section Moving Your DocuPrint NC60 page 1 15 Do not put cont...

Страница 17: ...n off switch is not recommended Keep hands hair and neckties away from the exit feed rollers Do not remove a media tray while printing Do not open the covers while printing Do not switch off the print...

Страница 18: ...e quantity is dependent on copy volume Providing the proper environmental parameters as specified in the Operational Safety section of these Safety Notes ensures that concentration levels meet safe li...

Страница 19: ...int Speed 1 3 Resolution 1 4 Resident Fonts 1 4 Connectivity 1 5 Color Matching Systems 1 7 Printer Driver Software 1 8 Printer Components 1 9 External Components 1 9 Interface Connectors 1 11 Covers...

Страница 20: ...brilliant full color laser prints on ordinary paper Recognizing that you may have special needs Xerox offers several optional equipment items to better meet your requirements These are explained in d...

Страница 21: ...and the memory installed in your printer This section will help you become familiar with your printer s features and capabilities Print Speed Print speeds for printing on standard Letter A4 media are...

Страница 22: ...modes Standard Mode 600 x 600 x 1 dpi 1200 Quality Mode PostScript only Resident Fonts The following fonts are included with your printer 35 Adobe Type 1 fonts for use with PostScript only 35 Intelli...

Страница 23: ...patible Serial port DB9 RS 232C 10 MB Ethernet 10Base T 10Base 2 Optional Interfaces include 100 MB Ethernet Token Ring UTP DB9 The following network Operating Systems are supported Novell NetWare 3 1...

Страница 24: ...Guide IBM Warp Server 4 0 LAN Server 4 0 OS 2 Warp 4 0 Peer to peer OS 2 Warp Connect 3 0 Peer to peer Apple AppleTalk The following network protocols are supported Novell IPX AppleTalk EtherTalk Tok...

Страница 25: ...lowing host based color matching systems can be used with the DocuPrint NC60 PANTONE Apple ColorSync 2 0 and 2 5 Windows Image Color Matching ICM 1 0 and 2 0 For more detailed information on printer s...

Страница 26: ...res of its own For example your DocuPrint NC60 drivers enable you to use the Xerox Intelligent Color feature that is available in your printer 2 To print effectively it is necessary for you to install...

Страница 27: ...of your DocuPrint NC60 Figure 1 1 Printer Components Front View Front View 1 Fuser Cover 2 Control Panel 3 Media Server optional 4 Manual Bypass Feeder Slot 5 Manual Bypass Feeder Guide 6 Tray 1 7 Me...

Страница 28: ...1 2 Printer Components Rear View Rear View 1 Power Cord Receptacle 2 On Off Switch 3 Lower Feeder Electrical Connection 4 Safety Certification and Voltage Information Label 5 Controller Pullout Panel...

Страница 29: ...tional Network Interface card either Ethernet 10 100 or Token Ring Figure 1 3 Connection Interface Area 1 Network Indicator LEDs Ethernet 10MB 2 BNC 3 RJ45 Parallel 4 P1284B Serial 5 DB9 Options Ether...

Страница 30: ...of your printer To Open the Front Cover 1 Simultaneously grasp the two latches located on the front cover and pull up to release them Do not attempt to open the Front Cover if the paper tray is partia...

Страница 31: ...ase button located on the Top Rear Cover 2 Lift the cover up until it stands in an upright position The Front Cover must be opened before you can open the Fuser Cover 1 Press the green Fuser Cover rel...

Страница 32: ...intenance Items the parts that require replacement See the separate Supplies Options Guide to order these items Figure 1 4 Internal view of components 1 Ozone Filter 2 Fuser Area 3 Fuser Cleaner Rolle...

Страница 33: ...r to the Simple Move procedure Complex Move If you want to move the printer via a freight carrier it is highly recommended that you use the Xerox Repack Kit to avoid printer damage Refer to the Suppli...

Страница 34: ...separate box and do not allow the Fuser to tip Keep the Fuser level during transportation It is critical to keep the Fuser level at all times during transportation Permanent damage can occur to the p...

Страница 35: ...carrier shipments Failure to do so could result in permanent damage to the printer Refer to the Supplies Options Guide for the proper part number of the Xerox Repack Kit Follow the instructions includ...

Страница 36: ...n Printed Documentation Your DocuPrint NC60 was packaged with the following pieces of printed documentation Quick Install Guide which shows you how to get your printer up and running User Guide this b...

Страница 37: ...etailed information Supplies Options Guide Printer Management Software CD User Guides are provided for each of the major printer management utilities Consult the booklet enclosed with the CD for more...

Страница 38: ...are looking for information as well as from page to page where information is cross referenced Simply move the cursor over a hypertext link and it changes to a pointing finger Then click on the link t...

Страница 39: ...s 2 3 Loading the Media Tray 2 4 How to Load the Tray With Paper 2 4 How to Load the Tray With Letterhead and Three Hole Paper 2 7 How to Load the Tray With Transparencies 2 8 The Manual Bypass Feeder...

Страница 40: ...trongly recommends that you only use media and transparencies designed for use in color laser printers Tell this to your suppliers The paper you use should be dust free and have cleanly cut edges Don...

Страница 41: ...sparencies which are especially designed for the best images Note that transparencies can be printed from either the Manual Bypass Feeder Slot or the Universal Media Tray Labels and Envelopes Black an...

Страница 42: ...176x250 mm The printer automatically detects the standard sizes letter A4 legal and executive If none of the standard sizes is detected the printer utilizes the custom paper size set in the Control Pa...

Страница 43: ...tray as this may bend the paper tabs on the tray and lead to paper jams 2 Adjust the side and back edge guides to accommodate the paper to be loaded To adjust the back edge guide carefully pull the gu...

Страница 44: ...up and the edge of the paper nearest to the tray handle is inserted under the tabs as shown Do not fill the tray above the maximum fill line indicated Do not place the paper in the tray and attempt t...

Страница 45: ...etterhead and Three Hole Paper Load letterhead and three hole paper in the same way that you load plain paper with the printed side up The typical orientation of letterhead and three hole paper is sho...

Страница 46: ...er You can designate a tray as the Transparency Tray through either the printer s Control Panel or the CentreWare DP software or CentreWare Internet Services See the System Administrator Guide on the...

Страница 47: ...arency A sheet of laser quality labels print in black only A laser quality envelope print in black only A cover for a document set on a different stock from 16 24 lb 60 90 g m2 or letterhead paper In...

Страница 48: ...removable Manual Bypass Feeder Tray This tray attaches to the front of the printer and guides individual sheets or envelopes as they enter the Manual Bypass Feeder Slot The Manual Bypass Feeder Tray a...

Страница 49: ...o that the edge with the two small tabs and the support arms is facing the printer 2 Align the tabs on the edge of the tray with the indentations just inside of the Manual Bypass Feeder Slot and inser...

Страница 50: ...ypass Feeder Slot In your printer driver 1 Select Manual Feed as the Paper Source in the DocuPrint NC60 printer driver 2 For envelopes or labels select the correct option in the Media Type in the Docu...

Страница 51: ...dge guide against the left side of the media The media should be flat against the tray without any wrinkles or bent edges 5 Push the media into the Manual Bypass Feeder Slot The media will be pulled i...

Страница 52: ...2 14 DocuPrint NC60 User Guide...

Страница 53: ...Driver Feature Comparison 3 6 PostScript Printer Driver Features 3 8 Paper Output 3 8 Fonts 3 16 PostScript 3 20 Printer Configuration 3 26 Xerox Features 3 27 Graphics 3 34 Layout 3 37 Watermarks 3 3...

Страница 54: ...ser Guide Using the Control Panel 3 57 The Display 3 58 Menu Options 3 63 Using the Optional Media Server 3 69 Print to File 3 70 How to Print From the Media Server 3 71 Internet Printing 3 74 IPP 3 7...

Страница 55: ...nality is described including procedures for printing and deleting password protected files and printing internal pages The use of the optional Media Server This section discusses printing files direc...

Страница 56: ...itor The port is set to the Xerox mail port monitor and the printer has an Email address Print via a print file submission Media Server Copy the print file to a floppy disk for use in the optional Med...

Страница 57: ...are accessed depends on both the DocuPrint NC60 printer driver that you are using and your operating system Not all the features described in this chapter are available in all operating systems Use t...

Страница 58: ...e 3 47 Vivid Color Yes see page 3 27 No Photo Mode Yes see page 3 27 Yes see page 3 47 ZipColor Yes see page 3 27 No Fax Friendly Black Yes see page 3 28 No Fast Blue Yes see page 3 28 No Expert Color...

Страница 59: ...Quad Dot Yes No Smooth Screen Yes No Use Application Color Space Yes No Disable CMYK Coverage Limit Yes No Process Black Graphics Yes No Save Settings Yes Yes Restore Settings Yes Yes 1 Requires Hard...

Страница 60: ...e installed options and special features supported by your DocuPrint NC60 Be sure to check the System Printer Configuration tab within your printer driver to configure the Installable Options Normal P...

Страница 61: ...be any numeric value between 0 7 See Print a Password Job page 3 66 When using this feature be sure to determine if the Print dialog in your application provides a Collate option If it does you must t...

Страница 62: ...s that are supported by your DocuPrint NC60 Keep in mind that the available paper sizes and default settings may vary according to your locale the Job Type and the finishing features you have selected...

Страница 63: ...justs itself so that transparency print quality is enhanced You may use tray 1 tray 2 or the Manual Feed slot to feed transparencies for print Envelopes Labels For printing on envelopes or labels the...

Страница 64: ...ilable the Auto Select feature will use the Paper Size and Media Type settings in your driver to pick the right tray for the job even if a paper tray is specified If the size and type are not currentl...

Страница 65: ...transparency sheet Image Orientation Portrait orientation prints an image that is taller than it is wide When you view a page that is printed with a Portrait orientation you hold it with the long edge...

Страница 66: ...the printer and the complexity of your print jobs The Collate setting in certain applications may conflict with the Collation setting in your Xerox printer drivers causing unexpected results To avoid...

Страница 67: ...erial When you select this option a message will remind you that you have a limited period of time to press the Enter button on the Control Panel in order to initiate the print activity If you do not...

Страница 68: ...t Substitution Table contains two list boxes For True Type Font lists the TrueType fonts that are resident on your computer Use Font Comparable To lists the PostScript fonts that are resident on the D...

Страница 69: ...nts for any TrueType fonts it encounters within a print job When this option is selected the printer will substitute fonts automatically as the job is being processed This setting may improve printing...

Страница 70: ...ructions which determine the shape and size of the character Bitmaps Type 3 a non scalable rasterized format that contains data for each pixel Large complex bitmaps require considerably more memory an...

Страница 71: ...spooler in your system configuration that can supply these fonts Don t Send does not substitute printer fonts for PostScript fonts When a PostScript font is not available the default printer font usua...

Страница 72: ...e full use of some network print spooler features Optimize for Portability Select this option when file and page portability is more important than print processing speed This option will create outpu...

Страница 73: ...ype The EPS files created by the printer driver however do not include on screen preview images When placed in a document EPS files created by the driver appear as blank spaces as black boxes or as bo...

Страница 74: ...h shared network printers Assume Header is Downloaded and Retained This setting may be used when the correct PostScript Header information has already been downloaded to the DocuPrint NC60 and is curr...

Страница 75: ...in the Job Timeout interval A value of zero means that the job is never canceled If your DocuPrint NC60 is shared do not specify a value of zero Wait Timeout The Wait Timeout defines how long your pri...

Страница 76: ...e to the highest PostScript language level supported by the DocuPrint NC60 Data Format ASCII Data Use the ASCII Data option to send all data in Adobe Communication Protocol ASCII Data format allows th...

Страница 77: ...ort connection If this setting is not selected the system may not be able to separate individual jobs that are sent to it via the parallel port Display Alert for Incompatible Applications Select this...

Страница 78: ...match the printer configuration Installable Options The Installable Options list is where you customize your printer driver to match the optional equipment installed on your DocuPrint NC60 Select the...

Страница 79: ...hotographs or bitmap images from photo CDs ZipColor The ZipColor setting increases the color printing speed of your DocuPrint NC60 by eliminating the printing cycle normally used for black toner The b...

Страница 80: ...inction between the pieces is maintained Color text is also rendered as a pattern but the character is outlined Anything that is black in your document remains black and is not rendered as a pattern U...

Страница 81: ...er consumption produce lower cost prints and provide draft copies of your document Unadjusted Unadjusted uses your application settings and does not use any of the printer driver default settings Use...

Страница 82: ...dark and a higher setting gives a greater variation from light to dark on your entire document Saturation Saturation affects the intensity of color or the amount of chromatic color in proportion to it...

Страница 83: ...choose from three Halftone Settings Quad Dot Smooth Screen and 1200 Quality Quad Dot Quad Dot produces clear well defined pictures and graphics It could result in faster printing Smooth Screen Smooth...

Страница 84: ...chnology built into IntelliRes will analyze these images and optimize them for printing on your printer Advanced Features Black Overprint Select this feature to print black text and graphics over colo...

Страница 85: ...ts contain black lines or black text placed directly next to colored areas you may want to select Enhanced Alignment When used your DocuPrint NC60 will automatically adjust itself to improve the black...

Страница 86: ...cts the amount of detail that is reproduced on graphic images Graphics resolution is measured in dots per inch dpi Therefore a 600 dpi setting renders images using 600 dots pixels per every inch of th...

Страница 87: ...o use for halftone screens If you are getting a moire pattern when you print graphics such as photographs or detailed images you might want to adjust these settings However the default printer setting...

Страница 88: ...tion and possible printer damage Print as a Mirror Image This option flips the page image from left to right thereby reversing the image and all associated text This is like turning over a printed tra...

Страница 89: ...separate the individual page images Watermarks The Watermark feature lets you create and print background text independent of that provided by the printing application across the first page or every...

Страница 90: ...es provided by your DocuPrint NC60 Keep in mind that your DocuPrint NC60 may be configured with optional equipment Therefore you may need to configure your printer driver to recognize the installed op...

Страница 91: ...t option is designed for printing confidential documents This feature automatically holds your document within the Hard Disk on your DocuPrint NC60 When you re ready to retrieve your job you go to the...

Страница 92: ...d where each digit of the password can be any numeric value between 0 7 See Print a Password Job page 3 66 When using this feature be sure to determine if the Print dialog in your application provides...

Страница 93: ...ontains a list of the paper sizes that are supported by your DocuPrint NC60 Keep in mind that the available paper sizes and default settings may vary according to your locale the Job Type and the fini...

Страница 94: ...t matches the paper size settings for the job The Auto Select setting is the default This printer offers a variety of Paper Size and Media Type selections When these features are available the Auto Se...

Страница 95: ...he DocuPrint NC60 adjusts itself so that transparency print quality is enhanced You may use tray 1 tray 2 or the Manual Feed slot to feed transparencies for print Envelopes Labels For printing on enve...

Страница 96: ...s Tray 2 Lower Feeder option The Separators feature enables you to specify whether paper separator pages will be inserted between each transparency sheet Image Orientation Portrait orientation prints...

Страница 97: ...inter and the complexity of your print jobs The Collate setting in certain applications may conflict with the Collation setting in your Xerox printer drivers causing unexpected results To avoid confli...

Страница 98: ...l material When you select this option a message will remind you that you have a limited period of time to press the Enter button on the Control Panel in order to initiate the print activity If you do...

Страница 99: ...ode Photo Mode is the best color setting to use for photographs or bitmap images from photo CDs Grayscale Grayscale changes all the colors for the document you select into black white and shades of gr...

Страница 100: ...Matching Resolution The resolution setting affects the amount of detail that is reproduced on graphic images Graphics resolution is measured in dots per inch dpi Therefore a 600 dpi setting renders i...

Страница 101: ...ur DocuPrint NC60 will automatically adjust itself to improve the black image alignment next to colored areas Note that this feature is most valuable when black and colored areas directly touch Edge S...

Страница 102: ...processing time Use Printer Fonts This option instructs the DocuPrint NC60 to substitute the default printer fonts for any TrueType fonts it encounters within a print job When this option is selected...

Страница 103: ...you encounter an error or the image is unsatisfactory when using the Vector option select the Raster option and reprint your job Fonts Move The Move button becomes active when you select one or more f...

Страница 104: ...font Permanent Select Permanent if you want to save the font s onto the hard disk in the DocuPrint NC60 The fonts will be retained on the printer until they are deleted Temporary Select Temporary if...

Страница 105: ...To move or copy fonts to a new port 1 Click the Copy Fonts To New Port button 2 Select the port you want to use 3 Click the OK button 4 Select the fonts that you want to move or copy When you select...

Страница 106: ...his area lists the Page Overlays that are currently available Click the Create Overlay button to add your own overlays to this list Selected Overlay Status This area of the dialog provides additional...

Страница 107: ...verlays Download Now Click the Download Now button to download an overlay to the printer Delete All Click the Delete All button to delete the overlays that are stored on your printer or computer A dia...

Страница 108: ...match the optional equipment installed on your DocuPrint NC60 Simply click on the items in the Installable Options list to identify the optional equipment on your DocuPrint NC60 Memory Configuration T...

Страница 109: ...the DocuPrint NC60 operates 3 It allows you to print internal pages or password pages stored on the optional hard drive Figure 3 1 DocuPrint NC60 Control Panel 1 On Line LED 2 Press Enter LED 3 Two li...

Страница 110: ...e display This message appears whenever the printer is online and ready to accept print jobs The display will also show when processing data and when waiting for more data It presents a hierarchy of m...

Страница 111: ...e If the printer is Off line and not in the menu system pressing this key causes the printer to change to the On line state If the printer is Off line and in the menu system pressing this key exits th...

Страница 112: ...u system pressing this key causes the Control Panel to scroll through the menus in order top to bottom Item Up If in the menu system pressing this key causes the Control Panel to scroll through the it...

Страница 113: ...ls through the alternate paper that may be used instead of the requested paper Value Down If in the menu system and an item is displayed pressing this key causes the Control Panel to scroll through th...

Страница 114: ...When the printer is Off line this LED is off When transitioning from On Line to Off Line this LED flashes This LED flashes to indicate that data are being processed Press Enter This LED is on when a...

Страница 115: ...s in these menus are contained in the System Administrator Guide on the DocuPrint CD In addition the System Administrator Guide lists all the operations associated with the DocuPrint NC60 Control Pane...

Страница 116: ...wer Saver Color Density Black Density Color Balance Cancel Changes Color Defaults Port Enable Port Timeout Parallel PDL Binary PS Bi Directional Port Enable Port Timeout Serial PDL Flow Control Binary...

Страница 117: ...Polling Interval PServer Name Primary Server NDS Tree NDS Context Config Sheet Print PQ Set Test Pattern Print Quantity OHP Mode Select Tray Diag Summary Margin Left Margin Top Cleaning Cycle Patch Co...

Страница 118: ...Panel press Menu Up or Menu Down until you see 2 Press Item Up or Item Down and you will see 3 Enter your numeric password and you will see 4 Press Enter to print all jobs OR 5 Press Item Up or Item D...

Страница 119: ...til you see 2 Press Item Up or Item Down and you will see 3 Enter your numeric password and you will see 4 Press Value Up or Value Down and you will see 5 Press Enter to delete all jobs OR 6 Press Ite...

Страница 120: ...rol Panel press Menu Up or Menu Down until you see 2 Press Item Up or Item Down and you will see the page you wish to print See the Menu Map on page 3 65 for a list of internal pages 3 Press Enter to...

Страница 121: ...dds several advantages to your DocuPrint NC60 A convenient way to print on special media such as transparencies in a networked environment A way to print if your network or computer is disabled The as...

Страница 122: ...o File using your DocuPrint NC60 printer driver the printer driver creates a file which contains the contents of your document and the feature settings you have selected If you Print to File after mak...

Страница 123: ...lt settings or customize your own print settings If you have saved the file with specific application settings print using the Media Server Menu defaults If you wish to add information not previously...

Страница 124: ...le you created on a standard High Density 3 5 inch MS DOS formatted disk 2 Insert the disk into the Media Server s disk drive as shown in Figure 3 3 on page 3 71 3 Press Menu Up or Menu Down until you...

Страница 125: ...or Item Down until you see 3 Press Value Up or Value Down until you see the quantity you want to print 1 999 4 Press Enter 5 To select a tray from which to print or to select Manual Feed press Item U...

Страница 126: ...d printers you can distribute documents to several printers at once with a single mouse click By simply setting your printer driver port to the Xerox mailport monitor you can enter the Email address o...

Страница 127: ...Chapter 4 Maintaining the Printer 4 1 Maintaining the Printer C h a p t e r 4 Regular Printer Maintenance 4 2 Cleaning the Printer 4 2 Density and Color Balance Adjustment Procedure 4 4...

Страница 128: ...eign matter in your printer See the System Administrator Guide on the DocuPrint CD for procedures and cautions Cleaning the Printer For optimum performance do not place the printer near vents or dust...

Страница 129: ...les When the printer displays warning messages to replace a consumable you should do so as soon as possible A list of printer supplies is contained in the Supplies Options Guide Specific instructions...

Страница 130: ...uring the normal use of a color printer and can be easily remedied by using the Density Color Balance Adjustment procedure described in the System Administrator Guide on the DocuPrint CD This Control...

Страница 131: ...bleshooting 5 1 Troubleshooting C h a p t e r 5 Before You Begin Troubleshooting 5 2 Error Messages 5 4 How to Clear A Media Jam 5 5 Print Quality Problems 5 11 Additional Sources of Troubleshooting A...

Страница 132: ...ur printer is not operating properly make sure that the following hardware and software issues have been considered Do not use tools or sharp objects to clear jams since this may damage the printer Do...

Страница 133: ...r will delay your print job You can avoid these problems by regularly taking the following precautions Insert media trays properly and securely Keep covers securely closed Consumables Empty toner disp...

Страница 134: ...n such as a paper jam Action must be taken to resolve the fault Attention messages do not result in printer shutdown but warn of action that should be taken to avert a shutdown The two line display of...

Страница 135: ...n cleared You can greatly reduce the incidence of media jams by following these simple guidelines Use media that is in good condition not torn wrinkled or moist Use recommended types amounts sizes and...

Страница 136: ...Path 1 Fuser Output Area E5 E8 2 Transfer Drum Area E6 3 Input Transfer Drum Area E1 E4 4 Tray and Manual Feed Slot Area E1 E3 5 Transfer Drum Print Drum Area E4 E6 6 Print Drum 7 Grounding Roller E4...

Страница 137: ...lease the Roller by shifting the Release Lever as shown 4 Locate the lodged material by looking inside the Fuser area Exercise caution as some internal printer surfaces are hot Do not remove the Fuser...

Страница 138: ...User Guide 5 Reach into the Fuser area and gently grasp the exposed corners of the jammed material 6 Pull gently up and toward you until the material is completely dislodged 7 Close the Roller Release...

Страница 139: ...posed corners of the jammed material 4 Pull gently up and toward you until the material is completely dislodged 5 If the material has adhered to the Transfer Drum peel it away from the drum surface Do...

Страница 140: ...error code from the printer Do not attempt to open the front cover if the paper tray is partially removed Permanent damage will occur 2 Grasp the exposed corners of the jammed material gently 3 Pull t...

Страница 141: ...e 5 1 refer to the System Administrator Guide for additional help To reduce the incidence of print defects Maintain a stable environment for the printer Refer to Appendix A Printer Specifications for...

Страница 142: ...ss severe temperature and humidity condition The Print Drum needs to be replaced Replace the Print Drum The Black Color Developer Cartridge needs to be replaced Replace the appropriate Developer Cartr...

Страница 143: ...eft Repeating Defects Marks that recur uniformly 1 Once every page 2 Every 3 66 inches 93mm 3 Every 2 5 inches 64mm The Print Drum is scratched or damaged Remove and inspect the Print Drum Replace it...

Страница 144: ...improperly installed Reinstall the Fuser cleaner assembly There is dirt in the paper path Clean the paper path See the System Administrator Guide on the DocuPrint CD Missing Color One or more colors t...

Страница 145: ...n Color that has shifted outside of the designated area or has been superimposed over another color area Incorrect media Use only recommended media Table 5 1 Print Defects and Potential Remedies conti...

Страница 146: ...encounter an error message problem or print defect that you are unable to correct by using your User Guide or the On Line Help system you may need to contact your System Administrator or refer to the...

Страница 147: ...ter Specifications A 1 Printer Specifications A p p e n d i x A Physical Specifications A 2 Environmental Specifications A 3 Electrical Specifications A 4 Performance Specifications A 5 Controller Spe...

Страница 148: ...ecifications Dimensions without Optional Lower Feeder 18 5 w x 16 5 d x 16 5 h 470 mm w x 419 mm d x 419 h Weight without Optional Lower Feeder 89 lbs 40 kg Optional Tray Dimensions 18 w x 17 d x 4 h...

Страница 149: ...x A Printer Specifications A 3 Environmental Specifications Temperature Operating 50 to 90 F 10 to 32 C Storage 14 to 104 F 10 to 40 C Humidity Operating 15 to 85 RH Storage 10 to 90 RH Sound Level 54...

Страница 150: ...rical Specifications A 4 DocuPrint NC60 User Guide Electrical Specifications Power Requirements 110 130V 50 60 Hz 15 A 200 260V 50 60 Hz 10 15 A Energy Star Compliant Power Consumption 300 W av 1000 W...

Страница 151: ...x A Printer Specifications A 5 Performance Specifications Resolution Black 600x600 dpi Color 600 x 600 1200 Quality PostScript only Print Speed Black up to 16 ppm pages min 2 Color up to 6 ppm 4 Color...

Страница 152: ...of 128 MB Page Description Languages PDL Adobe PostScript 3 0 and PCL 5c Coresident Resident Fonts 35 Type 1 PostScript only 35 Intellifonts PostScript and PCL 5C 10 TrueType PostScript and PCL 5C Int...

Страница 153: ...d CertificationsA p p e n d i x B FCC Notices USA B 2 Radio Frequency B 2 Certifications Canadian B 5 60 HZ 115V B 5 European Markets B 6 CE Certification B 6 Ethernet Token Ring Accessories B 6 EN550...

Страница 154: ...occur in a particular installation If the equipment does cause harmful interference with radio or television reception which can be determined by turning the equipment off and on the user is encourage...

Страница 155: ...mful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection...

Страница 156: ...at to which the receiver is connected Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for any radio or television interference c...

Страница 157: ...ns Canadian Appendix B Notices and Certifications B 5 Certifications Canadian 60 HZ 115V The equipment is listed by the Underwriters Laboratories UL 1950 certified by Canadian Standards Association CS...

Страница 158: ...1 1996 Council Directive 89 336 EEC approximation of the laws of member states related to electromagnetic compatibility A full declaration defining the relevant Directives and referenced standards ca...

Страница 159: ...European Markets Appendix B Notices and Certifications B 7 EN55022 Configuration Specification Base Printer EN55022 B Base Printer with Token Ring EN55022 B Base Printer with 100MB Ethernet EN55022 B...

Страница 160: ...fety regulations All system ports meet the requirements for Safety Extra Low Voltage SELV circuits for connection to customer owned devices and networks Additions of customer owned or third party acce...

Страница 161: ...Appendix C Printer Options C 1 Printer Options A p p e n d i x C Optional Equipment C 2 How to Install Additional Memory C 5 Memory Installation Procedure C 7...

Страница 162: ...s a brief description of each enhancement available The part number needed to place an order can be found on the enclosed sheet To order any of the equipment listed below see the separate Supplies Opt...

Страница 163: ...ed disk Standard High Density 3 5 inch 1 44 MB MS DOS formatted disk Lower Feeder One Lower Feeder assembly One Universal Tray enables Auto Tray Switching for continuous printing Doubles paper capacit...

Страница 164: ...Comes standard with Flash memory for easy field upgrades None Memory Upgrade One 8 MB Memory SIMM One 16 MB Memory SIMM One 32 MB Memory SIMM Increases the random access memory RAM of your printer Im...

Страница 165: ...maximum of 128 MB More RAM increases the font capability and enhances the speed of data transfer and complex page processing Certain memory amounts are required to support enhancements to your DocuPr...

Страница 166: ...l memory in your printer the memory SIMMs should be added by inserting them into slots contained in the pullout panel on the rear of your printer Memory slots appear as illustrated in Figure C 1 This...

Страница 167: ...1 Switch the printer off 2 Loosen the screws on the rear of the printer that hold the pullout panel in place 3 Pull the panel out of the printer and place it flat side down on a level surface 4 Use yo...

Страница 168: ...Options Guide 5 With both hands grasp the ends of the SIMM between your index fingers and thumbs and tilt it upright until it snaps into place between the end brackets on the board 6 Repeat steps 4 an...

Страница 169: ...er 4 2 CMYK Coverage Limit 3 33 Collation PCL 5C printer driver 3 45 PostScript printer driver 3 14 Color Balance Adjusting 4 4 Color Developer Unit 1 14 Control Panel 1 9 Display 3 58 Indicator light...

Страница 170: ...3 12 Front Cover Release 1 9 Fuser Area 1 14 Fuser Cleaner Roller 1 14 Fuser Cover 1 9 Opening 1 13 Fuser Oil Bottle 1 14 G Graphics options PCL 5C printer driver 3 50 3 51 PostScript printer driver 3...

Страница 171: ...Overlay Creation Status 3 54 Overlays 3 54 3 55 Ozone Filter 1 14 P Page Layout options 3 37 PageMaker 1 8 Pantone Profiles 1 7 Paper Manual feeding 2 12 2 13 Recommended types 2 3 Paper jams See Medi...

Страница 172: ...ipt printer driver 3 29 Scaling 3 36 Screen Frequency Angle 3 35 Secure Print PCL 5C printer driver 3 39 PostScript printer driver 3 8 Separators PCL 5C printer driver 3 44 PostScript printer driver 3...

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