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User Guide

Symptom: Broken page image

The printed image is missing all of the image after a straight line.

Possible causes and solutions:

■

The printer may have tried to print a complex

graphic image with inadequate memory.
Consider adding additional memory to the
printer; refer to page 10 for more information.

4525-70

Troubleshooting

Содержание DocuPrint N4525

Страница 1: ...XEROX DOCUPRINT N4525 NETWORK LASER PRINTER USER GUIDE...

Страница 2: ......

Страница 3: ...Xerox DocuPrint N4525 Network Laser Printer User Guide 721P56360 July 2000...

Страница 4: ...mpany MS MS DOS Windows NT Microsoft LAN Manager Windows 95 and Windows 98 are trademarks of Microsoft Corporation Adobe and PostScript are trademarks of Adobe Systems Incorporated TrueType is a trade...

Страница 5: ...ized service representative will provide warranty repair at Customer s site without charge as provided below Service is available within the customary on site service area in the United States and Can...

Страница 6: ...t specified for use with this printer d to repair a product or CRC that has been modified or integrated with other products when the effect of such modification or integration increases the time or di...

Страница 7: ...n consumers Nothing in any Fuji Xerox warranty material excludes or limits the application of any provision of any of the Acts where to do so would contravene the Acts or cause any part of this warran...

Страница 8: ...ical shock by ensuring the printer is properly grounded Do not place the printer where people may step on the power cord Do not place objects on the power cord Do not obstruct the ventilation openings...

Страница 9: ...inued safe operation of your printer Use the material and supplies specifically designed for your printer The use of unsuitable materials may result in poor performance and possibly a hazardous situat...

Страница 10: ...oster Do not place any liquids on the printer Warning Be careful when working in areas inside the printer identified with a warning symbol These areas may be very hot and could cause personal injury W...

Страница 11: ...nal injury Use caution Refer to the manual s for information Warning If the product loses the ground connection usage of knobs and controls and other conductive parts can cause an electrical shock Ele...

Страница 12: ......

Страница 13: ...Supported media and media sizes 12 Custom paper sizes 13 Unacceptable media 13 Loading Media 14 Loading media in Tray 1 2 or 3 or the Custom Paper Tray 14 Loading paper in Tray 4 or 5 20 Loading paper...

Страница 14: ...e mismatch 66 Troubleshooting print quality 66 Paper Jams 76 Preventing paper jams 76 Clearing Area A 77 Clearing Area B 80 Clearing Area C 81 Clearing Area D not applicable 82 Clearing Area E with Fi...

Страница 15: ...bin 5 Power switch 6 Control panel 7 Front cover 8 Tray 1 9 Tray 2 Rear view 10 Ground Fault Interrupt switch 11 Finisher power connection 12 Hand grips 13 Controller board with host network interfac...

Страница 16: ...onal Finisher components stapler hole puncher 1 Face up output bin 2 Duplex Module 3 Envelope Feeder 4 2 500 Sheet Feeder with Trays 3 4 and 5 1 Transport cover 2 Paper transport 3 Finisher access doo...

Страница 17: ...uch as the configuration report which lists the printer s current settings As shown in the following figure your printer s control panel has either icons and text or icons only Control Panel with Icon...

Страница 18: ...information on the menu structure refer to the Advanced Features and Troubleshooting Manual Displays information about the status of the printer or the job in process Examples The printer is online a...

Страница 19: ...pty and no longer being used to print There is a problem in this case a paper jam in area A For information on using the menus refer to the Advanced Features and Troubleshooting Manual on your printer...

Страница 20: ...when user intervention is required Attention messages do not result in printer shutdown but warn of an action that should be taken to avert a shutdown An empty Laser Print Cartridge or expended mainte...

Страница 21: ...tains a Fuser Cartridge Bias Transfer Roll 15 Feed Rolls three for each paper input tray gloves cleaning cloth and instructions 300 000 prints 109R00048 for 110 V 60 Hz 109R00049 for 220 V 50 Hz Avera...

Страница 22: ...Rank Xerox Business A3 297 x 420 mm 80 g m2 3R91821 Rank Xerox Printer A5 148 5 x 210 mm 80 g m2 3R91832 Xerox Image Series Smooth Letter U S 8 5 x 11 in 20 lbs 75 g m2 3R54 Xerox Image Series Smooth...

Страница 23: ...ls per sheet 3R97406 Options Option and Features Part Number Custom Paper Tray Handles continuously variable paper sizes see page 13 for details Holds up to 500 sheets of 80 g m2 20 lbs stock 097K4091...

Страница 24: ...rd disk drive 5 Gbyte hard drive Store resources fonts forms and macros enables uninterrupted large job collation 097S02364 Memory upgrades Improved system performance Improved processing of complex j...

Страница 25: ...eight Input Source 64 105 g m2 17 28 lbs Trays 1 5 64 200 g m2 17 53 lbs Trays 2 3 4 64 200 g m2 17 53 lbs Multi sheet Bypass Feeder 64 105 g m2 17 28 lbs Duplex Module 64 105 g m2 17 28 lbs Finisher...

Страница 26: ...olio 2 8 5 x 13 in Legal 2 8 5 x 14 in Ledger 2 11 x 17 in Envelopes COM 10 1 4 Monarch 1 4 DL 1 4 C5 1 4 4 1 x 9 5 in 3 8 x 7 5 in 110 x 220 mm 162 x 229 mm Transparencies A4 1 4 Letter 1 4 210 x 297...

Страница 27: ...Curled paper Paper with an electrostatic charge Glued paper Paper with special coating Paper unable to withstand a temperature of 150 degrees C 302 degrees F Thermal paper Carbon paper Universal tran...

Страница 28: ...r Tray 3 Refer to page 12 for the sizes that you can load in each tray 1 Pull out the tray until it stops Tray 1 is shown Note If you must remove a paper tray such as to replace it with the Custom Pap...

Страница 29: ...gently lift the metal paper guide and slide it out all the way until it stops 4 Press down the gray handle and slide the back guide toward the back of the printer until it stops 5 Place the paper in t...

Страница 30: ...k paper above the indicated mark a Use long edge feed long edge on the left leading into the printer for Letter Statement tray 1 Executive A4 A5 tray 1 and B5 JIS paper Top view of tray 1 Duplex print...

Страница 31: ...into the printer for Legal Folio Ledger A3 and B4 JIS paper Top view of tray 1 Duplex printing 2 Simplex printing 6 If you moved the back guide in Step 4 press down the gray handle and slide the back...

Страница 32: ...uide in Step 3 gently lift the guide slide it until it touches the paper and then release it so that it locks firmly Note Make sure that the paper guide is locked firmly in the guide hole on the botto...

Страница 33: ...labeled 4 e Press the On Line key labeled 0 to exit the menus 12 If you are using the Custom Paper Tray a Specify the type of paper in the Custom Paper Tray In the Tray Menu set the Custom Tray Type m...

Страница 34: ...r 5 You can load Letter Executive A4 and B5 JIS paper in trays 4 and 5 Trays 4 and 5 are part of the optional 2 500 Sheet Feeder 1 Pull out the tray until it stops Tray 4 is shown 2 Prepare a stack of...

Страница 35: ...the left side using the correct orientation for the tray shown in Steps 4a or 4b Note Do not stack paper above the indicated mark on the back paper guide a Top view of Tray 4 1 Duplex printing 2 Simp...

Страница 36: ...uch the paper When you release the lever it locks in the new position 6 Push the tray back in 7 If you changed the type of paper in the tray use the control panel to specify the paper type a Press the...

Страница 37: ...4 e Press the On Line key labeled 0 to exit the menus Loading paper in the Multi sheet Bypass Feeder You can load many sizes of paper listed on page 12 in the Multi sheet Bypass Feeder 1 If necessary...

Страница 38: ...ss Feeder using the correct orientation shown in Steps 3a 3b 3c or 3d a Use long edge feed long edge leading into the printer for Letter Statement Executive A4 A5 and B5 JIS paper Top view of Multi sh...

Страница 39: ...printer for Legal Folio Ledger A3 A6 and B4 JIS paper Top view of Multi sheet Bypass Feeder short edge feed 1 Duplex printing 2 Simplex printing c Top view of Multi sheet Bypass Feeder Envelopes Com...

Страница 40: ...velopes go into the printer Test your application for proper orientation d Top view of Multi sheet Bypass Feeder Transparency The stripe must be on the leading edge of the transparency The rough side...

Страница 41: ...changed the type of media press the Item keys labeled 2 or 6 to scroll to MBF Type c Press the Value keys labeled 3 or 7 to scroll to the correct paper type plain preprinted letterhead etc d Press th...

Страница 42: ...Paper will be fed from the Multi sheet Bypass Feeder if it is in the tray sequence Loading the Envelope Feeder 1 Prepare a stack of envelopes making sure that all flaps are closed and the envelopes ar...

Страница 43: ...size a Press the Menu keys labeled 1 or 5 to scroll to the Tray Menu b If you changed the type of envelopes press the Item keys labeled 2 or 6 to scroll to Envelope Type c Press the Value keys labeled...

Страница 44: ...enu For more information refer to the Advanced Features and Troubleshooting Manual on your printer s CD ROM When printing a job you can use the print driver to specify the output destination If your p...

Страница 45: ...In your application select File and then Print 2 Select the Xerox N4525 printer driver 3 Open the Properties dialog box Note If the Status tab appears black you are running in Auto Configure mode If t...

Страница 46: ...ck the OK button to save the properties 8 Send the job to the printer For the Windows NT PCL6 operating system 1 In your application select File and then Print 2 Select the Xerox N4525 printer driver...

Страница 47: ...However all jobs sent to the printer are then stapled Note The driver setting always overrides the control panel setting 1 On the Xerox DocuPrint N4525 control panel select stapling a Press the Menu...

Страница 48: ...34 DocuPrint N4525 Network Laser Printer Stapling positions for Letter A4 B5 JIS and Executive Paper 0 No Staple 1 Position 1 2 Position 2 3 Dual 4525 116 1 2 0 3 Output...

Страница 49: ...User Guide 35 Stapling positions for A3 and Ledger Paper 0 No Staple 1 Position 1 2 Position 2 3 Dual 4525 117 1 2 0 3 Output...

Страница 50: ...36 DocuPrint N4525 Network Laser Printer Stapling positions for Legal B4 JIS and Folio Paper 0 No Staple 1 Position 1 2 Position 2 3 Dual 4525 118 1 2 0 3 Output...

Страница 51: ...am clearance diagrams are also displayed on the panel behind the access door 2 With your right hand push down on the lever to release the cartridge With your left hand lift the cartridge out of the sl...

Страница 52: ...ridge by pressing the clear plastic tab on the top rear of the cartridge 4 Slide a new set of staples into the cartridge a and pull the tab to release the packaging b 5 Place the cartridge on the slid...

Страница 53: ...cess door Stapling can now continue Clearing staple jams 1 Follow Steps 1 and 2 on page 37 to remove the staple cartridge from the Finisher 2 Lift the metal hinged section of the staple cartridge and...

Страница 54: ...tion select File and then Print 3 Select the Xerox N4525 printer driver 4 Open the Properties dialog box Note If the Status tab appears black you are running in Auto Configure mode If the Status tab a...

Страница 55: ...on the System Configuration tab to include the Finisher 4 Select the Advanced tab 5 Under Printer Features select Hole Punching 6 At the bottom of the dialog box select Enabled 7 Click the OK button...

Страница 56: ...or 7 to select On or Off d Press the Enter key labeled 4 e Exit the menus by pressing the On Line key labeled 0 3 hole punch dimensions The following 3 hole punch dimensions are for Letter A4 paper lo...

Страница 57: ...owing 4 hole punch dimensions are for Letter A4 paper long edge feed and Ledger A3 paper short edge feed 1 10 0 mm 0 394 in 2 28 5 mm 1 163 in 3 80 0 mm 3 15 in Note The hole positions are fixed and a...

Страница 58: ...Network Laser Printer Emptying the Punch bin 1 Open the access door on the front of the Finisher 2 Remove the Punch bin and empty it 3 Place the Punch bin back into the Finisher 4 Close the access do...

Страница 59: ...to the Advanced Features and Troubleshooting Manual on your printer CD ROM The print driver may also contain the following options Draft mode which reduces toner consumption by two thirds intended fo...

Страница 60: ...12 and weight requirements on page 11 At the printer 1 Insert the special paper into either a tray or the Multi sheet Bypass Feeder For letterhead preprinted paper and prepunched paper be sure that t...

Страница 61: ...per 9 Click the OK button to save the paper selections 10 Click the OK button to save the properties 11 Send the job to the printer For the Windows 2000 and Windows NT PS PCL5e operating systems 1 In...

Страница 62: ...aper used for the cover a Highlight First Page Different b Select Enabled at the bottom of the dialog box c Click the next to First Page Different d Highlight First Page Media e Highlight the media ty...

Страница 63: ...ndscape 2 In your application select File and then Print 3 Select the Xerox N4525 printer driver 4 Open the Properties dialog box 5 Select the Paper Output tab 6 From the drop down list under Orientat...

Страница 64: ...Print 3 Select the Xerox N4525 printer driver 4 Open the Properties dialog box 5 Select the Page Setup tab 6 From the drop down list after Paper Size select the size of envelope 7 If you want to use a...

Страница 65: ...n the Multi sheet Bypass Feeder The long edge of the sheet enters the printer first Don t load labels above the indicated mark on the back of the tray or side of the Multi sheet Bypass Feeder 2 If you...

Страница 66: ...on select File and then Print 2 Select the Xerox N4525 printer driver 3 Open the Properties dialog box 4 Click on Printing Preferences 5 Select the Paper Quality tab 6 From the Media drop down list se...

Страница 67: ...e printer 1 Insert the transparencies into a tray or the Multi sheet Bypass Feeder see page 26 Rough side is up Smooth side is down The stripe enters the printer first Don t load transparencies above...

Страница 68: ...to save the properties 10 Send the job to the printer For the Windows 2000 and Windows NT PS PCL5e operating systems 1 In your application select File and then Print 2 Select the Xerox N4525 printer...

Страница 69: ...not use envelopes postcards transparencies or label paper for duplex jobs Use paper with a weight of 64 105 g m2 17 28 lbs Refer to pages 14 through 25 for the proper orientation of drilled paper and...

Страница 70: ...Click the OK button to save the properties 7 Send the job to the printer For the Windows NT PCL6 operating system 1 In your application select File and then Print 2 Select the Xerox N4525 printer dri...

Страница 71: ...he driver setting always overrides the control panel setting 8 On the Xerox DocuPrint N4525 control panel select duplex printing a Press the Menu keys labeled 1 or 5 to scroll to the System Menu b Pre...

Страница 72: ...r Printer Available binding preferences how the page turns and duplex settings Long Edge Short Edge Portrait Orientation Landscape Orientation Long Edge Short Edge Long Edge Short Edge 4525 39 4525 40...

Страница 73: ...roof printing when you have a job with multiple copies but want to check the first copy before printing all copies For the Windows 95 Windows 98 operating system 1 In your application select File and...

Страница 74: ...roperties 9 Send the job to the printer For the Windows NT PCL6 operating system 1 In your application select File and then Print 2 Select the Xerox N4525 printer driver 3 Open the Properties dialog b...

Страница 75: ...x DocuPrint N4525 control panel a Press the Menu keys labeled 1 or 5 to scroll to the Password Menu b Press the Item keys labeled 2 or 6 to scroll to the password prompt c Use the number keys to enter...

Страница 76: ...detailed troubleshooting information refer to the following Advanced Features and Troubleshooting Manual on the CD ROM that was shipped with your printer infoSMART Knowledge Base troubleshooting know...

Страница 77: ...he cartridge Print quality may be degraded if the toner is not evenly distributed 1 For the Duplex configuration open the Duplex Module by lifting the latch a For a Standard configuration open Door A...

Страница 78: ...eet from the drum shutter Hold the Laser Print Cartridge horizontally and gently shake it 5 or 6 times to evenly distribute the toner inside 4 Hold the handle with one hand and gently push the Laser P...

Страница 79: ...Guide 65 5 Gently pull the sealing tape straight out 6 For the Standard configuration close the front cover and Door A For the Duplex configuration close the Duplex Module 4525 123 4525 124 Troublesho...

Страница 80: ...equested paper in another tray 1 Load the requested paper 2 Use the Tray menu to reconfigure that tray Refer to page 19 Tray 1 Tray 2 Tray 3 or Custom Tray page 22 Tray 4 or 5 or page 27 Multi sheet B...

Страница 81: ...nel a Press the Menu keys labeled 1 or 5 to scroll to the Print Menu b Press the Item keys labeled 2 or 6 to scroll to Configuration Sheet c Press the Enter key labeled 4 The configuration sheet pages...

Страница 82: ...e causes and solutions If you just installed a new Laser Print Cartridge the yellow sealing tape may still be in place Remove the tape Multiple sheets may have been fed from the paper tray at the same...

Страница 83: ...he Laser Print Cartridge may be defective Replace the Laser Print Cartridge The Printer s power supply may have failed contact your Customer Support Center Possible causes and solutions The paper stoc...

Страница 84: ...rection of paper movement Possible causes and solutions The Laser Print Cartridge may not be installed correctly Remove then re install the Laser Print Cartridge The Laser Print Cartridge may be defec...

Страница 85: ...ible causes and solutions The Laser Print Cartridge may be defective or at the end of its life Replace the Laser Print Cartridge The fuser may be defective Replace the fuser in the Maintenance Kit Pos...

Страница 86: ...accumulations The Laser Print Cartridge may be defective Replace the Laser Print Cartridge Possible causes and solutions The paper stock may be damp Replace the paper stock Heavy or unusual paper sto...

Страница 87: ...tock may be in poor condition Replace the paper stock The paper stock may be damp Replace the paper stock The fuser may be at the end of its life Replace the fuser contained in the Maintenance Kit Pos...

Страница 88: ...one Possible causes and solutions The paper stock may be in poor condition Replace the paper stock The paper stock may be damp Replace the paper stock Possible causes and solutions The printer may hav...

Страница 89: ...ng all of the image after a straight line Possible causes and solutions The printer may have tried to print a complex graphic image with inadequate memory Consider adding additional memory to the prin...

Страница 90: ...of the print drum touching the drum may damage it Preventing paper jams To reduce the frequency of paper and transparency jams use Xerox media refer to page 8 for information Use only the recommended...

Страница 91: ...l Face up Bin 1 If the printer has an optional Face up Bin but not a Duplex Module remove the Face up Bin by lifting it up and out If the printer has a Duplex Module lift the latch a and open the Dupl...

Страница 92: ...ed b If the paper is jammed in the Fuser area remove it carefully without touching the Fuser If it becomes difficult to pull out the paper press and turn the green knob upward until the paper is adequ...

Страница 93: ...is below the Fuser remove the paper by gently pulling it away from the printer 4 Close Door A 5 If the printer has a Duplex Module close the Duplex Module 6 If you removed the Face up Bin in Step 1 re...

Страница 94: ...r under the latch and push up to open Door B For easier access to Door B you can fold up the Multi sheet Bypass Feeder shown below or pull out the Envelope Feeder if installed 2 Remove any jammed pape...

Страница 95: ...User Guide 81 Clearing Area C 1 Put your finger under the latch and push up to open Door C 2 Remove any jammed paper 3 Close Door C by pressing it in the middle 4525 85 4525 86 Paper Jams...

Страница 96: ...ring Area E with Finisher only 1 Lift and hold the plastic gate under the paper transport using the tab shown 2 Remove any paper under the plastic gate 3 Gently release the plastic gate Clearing Area...

Страница 97: ...earing Area G with Finisher only 1 Open the access door of the Finisher 2 Push open the inlet chute If necessary advance the paper by turning the roller counterclockwise 3 Push open the outlet chute I...

Страница 98: ...jammed paper and then close Door C Refer to page 81 for more information 2 Open and remove Tray 3 by pulling the tray out until it stops and then lifting the tray from the front Caution Place the tray...

Страница 99: ...Tray 5 4 Straighten the paper in Tray 3 then replace and close the tray 5 Open Tray 5 carefully remove any jammed paper and straighten the paper in the trays 6 Lift the Tray 5 transport and carefully...

Страница 100: ...k Laser Printer Clearing the Duplex Module 1 Open the Duplex Module by lifting the lever 2 Open the inside cover of the Duplex Module 3 Remove any jammed paper in the direction of the arrow 4525 95 45...

Страница 101: ...User Guide 87 4 Close the inside cover of the Duplex Module 5 Close the Duplex Module 4525 98 Paper Jams...

Страница 102: ...iver software and view and print user documentation Live Internet links on the CD ROM let you access the Xerox web site where you can access product supplies and support information DocuPrint N4525 Ne...

Страница 103: ...ting knowledge database used by Xerox Customer Support staff www xerox com officeprinting infoSMART Technical support To view technical support information www xerox com officeprinting support On line...

Страница 104: ...cuPrint N3225 N4025 N4525 Toner Cartridge Chemical Name None WHMIS Status This is not a WHMIS controlled product Part Numbers ACO 113R153 113R156 113R278 113R279 113R297 113R309 113R321 113R322 113R32...

Страница 105: ...ox Corporation The toxicity data noted below is based on the test results of similar toners Oral LD50 5 g kg rats practically non toxic Dermal LD50 5 g kg rabbits practically non toxic Inhalation LC50...

Страница 106: ...r and would not be functionally suitable for Xerox equipment Section 4 Physical Data Appearance Odor Black powder faint odor Boiling Point Not Applicable Solubility in Water Negligible Evaporation Rat...

Страница 107: ...isposal Procedures For Spills or Leakage Sweep up or vacuum spilled toner and carefully transfer into sealable waste container Sweep slowly to minimize generation of dust during clean up If a vacuum i...

Страница 108: ...94 DocuPrint N4525 Network Laser Printer...

Страница 109: ...plex printing 57 envelope printing 49 features 3 hole punch printing 41 label printing 51 printing transparencies 53 proof printing 61 secure printing 61 special paper printing 46 staple printing 33 c...

Страница 110: ...tion 28 printing 48 printing guidelines 50 G getting help 88 CD ROM contents 88 infoSMART knowledge base 89 local sales and support centers 89 technical support 89 H hole puncher driver settings 40 ho...

Страница 111: ...er custom sizes 13 loading the envelope feeder 28 loading the Multi sheet Bypass Feeder 23 loading tray 1 2 or 3 14 loading tray 4 or 5 20 sizes 8 storing 11 unacceptable for use 13 weights 11 paper j...

Страница 112: ...ity troubleshooting 66 proof printing 59 driver settings 59 punch bin emptying 44 S sales and support centers 89 secure printing 59 driver settings 59 special paper driver settings 46 printing 46 stap...

Страница 113: ...ide 99 tray 1 2 or 3 changing paper type 19 loading 14 tray 4 or 5 changing paper type 22 loading 20 troubleshooting checklist 62 paper size type mismatch 66 print quality 66 symptoms 68 X Xerox web s...

Страница 114: ......

Страница 115: ...http www xerox com 721P56360 2000 11 KEEP THE CONVERSATION GOING SHARE THE KNOWLEDGE...

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