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Xerox D95, Дополнительное руководство

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Xerox

®

 D95/D110/D125 Copier/Printer Security Function Supplementary Guide

 

51

 

Problem Solving  

This section describes solutions to problems that you may come across while using the 
machine and Xerox

®

 CentreWare

®

 Internet Services. The machine has certain built-in 

diagnostic capabilities to help you identify problems and faults, and displays error messages 
on the control panel and web browser, whenever problems or conflicts occur. 

Fault Clearance Procedure 

If a fault or a problem occurs, there are several ways in which you can identify the type of the 
fault. Once a fault or a problem is identified, specify the probable cause, and then apply the 
appropriate solution.  

•

 

If a fault occurs, first refer to the screen messages and animated graphics to clear the 
fault according to the specified order. 

•

 

Also refer to the fault codes displayed on the touch screen in the Machine Status mode. 
Refer to the Fault Codes table below for an explanation of some fault codes and 
corresponding corrective actions. 

•

 

When you have problems in fixing the fault, contact a System Administrator for 
assistance. 

•

 

In some cases, the machine may need to be turned off and then on.  

 

CAUTION: If you do not leave at least 20 seconds between a power off and a power on, the 
hard disk in the machine may be damaged. 

•

 

You should call for service representative if the problem persists or a message indicates so. 

Note: Even when the power of the machine fails, all the queued jobs will be saved because the 
machine is equipped with the hard disk drive. The machine will resume processing the queued 
jobs when the power of the machine is turned back on. 

 

 

9 

Содержание D95

Страница 1: ...Version 1 0 February 2012 Xerox D95 D110 D125 Copier Printer Security Function Supplementary Guide...

Страница 2: ......

Страница 3: ...ll rights reserved Xerox Xerox and Design CentreWare and FreeFlow are trademarks of Xerox Corporation in the United States and or other countries Microsoft and Windows and registered trademarks of Mic...

Страница 4: ......

Страница 5: ...by Print Report 7 How to Check the System Clock 7 Initial Settings Procedures Using Control Panel 9 Authentication for Entering the System Administration Mode 9 Use Passcode Entry from Control Panel...

Страница 6: ...the Secure Operation 29 Overview of Authentication 29 Users Controlled by Authentication 29 Machine Administrator 29 Authenticated Users with System Administrator Privileges 30 Authenticated Users wit...

Страница 7: ...Ware Internet Services 43 Accessing Xerox CentreWare Internet Services 43 Print 45 Scan Folder Operation 45 Folder List of Files 47 Edit Folder 48 Folder Setup 48 Import the files 49 Printing Job Dele...

Страница 8: ......

Страница 9: ...strator Guide The security features of the Xerox D95 D110 D125 Copier Printer are supported by the following ROM versions Controller PS ROM Ver 1 201 1 IOT ROM Ver 83 25 0 IIT ROM Ver 9 8 0 ADF ROM Ve...

Страница 10: ...D110 D125 Copier Printer have the following security features Hard Disk Data Overwrite Hard Disk Data Encryption User Authentication System Administrator s Security Management Customer Engineer Operat...

Страница 11: ...nimum Length Set to 9 characters Auto Clear Default Enabled Report Print Set to Disable Self Test Set to Enabled Software Download Set to Disabled SMB Set to Disabled for NetBEUI Xerox FreeFlow Set to...

Страница 12: ...settings and files before starting to use the data encryption feature or changing the settings An error occurs if the connected hard disk does not match the encryption settings Use of the Overwrite H...

Страница 13: ...organization The machine needs to be placed in a secure or monitored area where the machine is protected from unmanaged physical access If the network where the machine is installed is to be connected...

Страница 14: ...ec host that communicates with the machine select an Encryption Method Message Digest Algorithm from the following AES 128bit SHA1 3Key Triple DES 168bit SHA1 4 SNMPv3 The encryption method of SNMPv3...

Страница 15: ...reen 3 Select Printer Reports on the touch screen 4 Select Configuration Reports 5 Press the Start button on the control panel You can identify the software versions of the components of the machine b...

Страница 16: ......

Страница 17: ...This is the factory default ID 3 Select Next on the touch screen 4 Enter 1111 from the keyboard when passcode is required 5 Select Enter on the touch screen 6 Press the Machine Status button on the co...

Страница 18: ...to confirm your entry Set Maximum Login Attempts 1 Select Authentication Security Settings on the Tools screen 2 Select Authentication 3 Select Maximum Login Attempts By System Administrator 4 On the...

Страница 19: ...ect 1 Overwrite or 3 Overwrites 5 Select Save Set Scheduled Image Overwrite 1 Select Authentication Security Settings on the Tools screen 2 Select Overwrite Hard Disk 3 Select Scheduled Image Overwrit...

Страница 20: ...emote Authentication Server Setting 9 Select Authentication System Setup 10 Select Authentication System 11 Select Change Settings 12 On the Authentication System screen select LDAP or Kerberos 13 Sel...

Страница 21: ...cted 1 On the Receive Control screen select According to Print Auditron 2 Select Save As Private Charge Print Job for Job Login Success 3 Select Delete Job for Job Login Failure 4 Select Delete Job fo...

Страница 22: ...lect Save 8 To exit the Machine Clock Timers screen select Close Set Report Print 1 Select System Settings on the Tools screen 2 Select Common Service Settings 3 Select Reports 4 Select Print Reports...

Страница 23: ...on the Tools screen 2 Select Common Service Settings 3 Select Other Settings 4 On the Other Settings screen select Software Download 5 Select Change Settings 6 Select Disabled 7 Select Save 8 To exit...

Страница 24: ......

Страница 25: ...e a computer supporting the TCP IP protocol to use Xerox CentreWare Internet Services Xerox CentreWare Internet Services supports the browsers that satisfy SSL TLS conditions 1 Open your Web browser e...

Страница 26: ...te Authentication is used follow the procedure below to set WebDAV to Disabled 1 Click Connectivity on the Properties screen 2 Click Port Setting 3 Uncheck the Enabled box for WebDAV 4 Click Apply Set...

Страница 27: ...ss Group boxes enter a name for the group Entries should be in base DN format for instance cn admin cn users dc xerox dc com You can also restrict the use of the Copy Scan Print and other features by...

Страница 28: ...1 Click Reboot Machine Note For secure operation check the Enabled box for Verify Remote Server Certificate and import the CA certificate according to the same procedure as that in Configuring Machine...

Страница 29: ...fy Shared Key box Next proceed to set the IPSec address 6 Click Certificate Management in Security 7 Select IPSec for Certificate Purpose 8 Click Display the list and check a desirable certificate 9 C...

Страница 30: ...confirm it 10 Enter a new Privacy Password minimum 8 characters 11 Enter the new Privacy Password again to confirm it 12 Check Account Enabled for Print Drivers Remote Clients Account 13 Click Apply N...

Страница 31: ...k Apply 5 Click Security on the Properties screen 6 Click Certificate Management 7 Select S MIME for Certificate Purpose 8 Click Display the list and check a desirable certificate 9 Click Certificate...

Страница 32: ...n 2 Click Job Management 3 Select Administrators Only for Job Deletion 4 Click Apply 5 Click the Reboot Machine button Important Allows the user to pause an active copy print scan job while it is bein...

Страница 33: ...hange and user operation are traced and recorded based on when and who operated what function Auditable events are stored with time stamps into NVRAM When the number of stored events reaches 50 the 50...

Страница 34: ...ox CentreWare Internet Services for viewing and analyzing The logged data cannot be viewed from the local UI In addition SSL TLS communication must be enabled in order to access to the logged data 1 O...

Страница 35: ...ion and displays an error on the control panel at error occurrence Also when Self Test function is set at initiation the machine calculates the checksum of Controller ROM to confirm if it matches the...

Страница 36: ......

Страница 37: ...ation feature restricts operations according to the user type Machine Administrator Authenticated Users with System Administrator Privileges Authenticated Users with no System Administrator Privileges...

Страница 38: ...his her user ID on the authentication screen Unauthenticated Users These are users who are not registered with the machine An Unauthenticated User cannot use services that are restricted Local Machine...

Страница 39: ...ccess are as follows Device Access All Services Pathway verifies users when users access a service screen Job Status Pathway verifies users when users access the Job Status screen Machine Status Pathw...

Страница 40: ...en the Authentication feature is enabled Note When a user account is deleted the Folder and job flow sheets associated with the account are also deleted Any files stored in the Folder will also be del...

Страница 41: ...older Operation System Administrator and Authenticated Users Machine Administrator Shared Folder Personal Folder owner Personal Folder other Create Display Delete Change Settings Display File Delete F...

Страница 42: ...File Delete File Store File Print File Job Flow Sheet Display Link Auto Run Manual Run Operation available Operation not available Note When job flow sheets not available for operation depending on c...

Страница 43: ...on the control panel become available Important When another user interrupts and uses the machine by using the interrupt mode the user needs to logout before canceling the interrupt mode Example User...

Страница 44: ...enter a passcode using the screen keyboard You can enter 4 to 12 alphanumeric characters Note The Passcode button appears when you have chosen the use of a passcode and you have enabled Local Accounts...

Страница 45: ...ings and data for the selected account Change User Passcode by General User This feature allows Authenticated Users users who are authenticated by the procedure described in User Authentication to cha...

Страница 46: ...n Job 1 On the control panel press Job Status button The Active Jobs tab displays 2 Touch the desired job then press Delete from the pop up menu Folder Stored File Settings This section describes the...

Страница 47: ...ntion period for a stored file Selecting On allows you to specify a retention period within the range from 4 to 23 hours in 1 hour increments Note If the machine is turned off before the specified per...

Страница 48: ...to enter a passcode depending on the operation you attempt Private Folders created by other users are inactive and inaccessible to you 1 Press the Services Home button on the control panel 2 Select Se...

Страница 49: ...s More screen Note If you enter the screen with System Administrator s ID a list of authentication user IDs is displayed Select a user ID from the list or enter the displayed number in Go to and selec...

Страница 50: ......

Страница 51: ...ion on the installation and setups of the Xerox CentreWare Internet Services feature refer to the System Administration Guide Some of the Xerox CentreWare Internet Services features have restricted ac...

Страница 52: ...xxxx xxxx xxxx xxxx 80 The home page of Xerox CentreWare Internet Services is displayed Note When the Authentication feature is enabled you are required to enter your user ID and your password You nee...

Страница 53: ...nochrome Output Destination Allows you to select output trays from the drop down menu Paper Paper Supply Allows you to select the paper tray from the drop down menu Paper Size Allows you to select the...

Страница 54: ...Name Displays the names of Folders If you click the name of a registered Folder the Folder List of Files page for the Folder is displayed Number of Files in this Folder Displays the number of files st...

Страница 55: ...Compression Format Displays the compression formats of the files Page Count Displays the page counts of the files Type Displays the job types of the files Retrieve Retrieve Page Selects whether or no...

Страница 56: ...ou to set whether to automatically delete files when they reach the specified expiration dates Number of Files in this Folder Displays the number of files stored in the Folder Link Job Flow Sheet to t...

Страница 57: ...the home page 2 Select the desired job on the Active Jobs screen 3 Click the Delete button 4 A confirmation window appears Select OK to cancel the job completely Change User Passcode by System Adminis...

Страница 58: ......

Страница 59: ...reen messages and animated graphics to clear the fault according to the specified order Also refer to the fault codes displayed on the touch screen in the Machine Status mode Refer to the Fault Codes...

Страница 60: ...hether it is connected to the machine correctly 016 403 Cause The root certificate did not match Remedy Confirm the authentication server and store the root certificate of the server certificate of th...

Страница 61: ...the validity of the LDAP server 016 526 Cause LDAP server SSL authentication error The server name does not match the certificate Remedy Set the same LDAP server address to the machine and to the SSL...

Страница 62: ...access privilege to the FTP server 016 581 Cause The machine failed to transfer data using FTP of the Scan to PC feature because the suffix of the file or folder name exceeded the limit after connecti...

Страница 63: ...C feature because a network error occurred Remedy Try again If the error persists contact our Customer Support Center 016 703 Cause The machine received e mail which specified an invalid folder number...

Страница 64: ...rs are not used for the host name specified on the machine Remedy Take one of the following measures Check whether the network cables are plugged in securely Enter the host name using ASCII characters...

Страница 65: ...a using SMB of the Scan to PC service because the number of users logging into the SMB server exceeded the limit when logging in to the SMB server Remedy Take one of the following measures Confirm how...

Страница 66: ...e 027 711 Cause No S MIME certificate was obtained from the received email Remedy Import the sender s S MIME certificate to the machine or attach an S MIME certificate to S MIME signature mail sent fr...

Страница 67: ...ier Printer Security Function Supplementary Guide 59 Security Xerox For the latest information on security and operation concerning your device see the Xerox Security Information website located at ww...

Страница 68: ...ty Service Representative Restricted Operation Off Set Overwrite Hard Disk Authentication Security Settings Overwrite Hard Disk On Set Scheduled Image Overwrite Authentication Security Settings Overwr...

Страница 69: ...ng On Set Receive E mail Connectivity Network Setup Port Setting Connectivity Port Setting Off Set IPP System Settings Connectivity Network Setup Port Setting Connectivity Port Setting On Set LDAP Con...

Страница 70: ...ettings Authentication Create View User Accounts Account Number Security Authentication Configuration Next Account Number Edit Change User Passcode by General User User Details Setup Change Passcode F...

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