manualshive.com logo in svg

Xerox 8500DN - Phaser Color Solid Ink Printer, Руководство по расширенным функциям, Страница: 48 / 103

Поделиться
Скачать
Xerox 8500DN - Phaser Color Solid Ink Printer Скачать руководство пользователя страница 48

Windows 2000, Windows XP, and Windows Server 2003

Phaser® 8500/8550 Color Printer

4-9

Windows 2000, Windows XP, and Windows Server 2003 
Troubleshooting

Note: 

For Windows XP, select Classic Look or the Windows XP procedures will not match 

the steps below. To select Classic Look, click 

Start

, click 

Settings

, and then 

Taskbar and 

Start Menu

. Select the 

Start Menu

 tab, and then select 

Classic Start menu

. Click 

OK

. 

This Troubleshooting section assumes you have completed the following tasks:

■

Loaded a Phaser printer PCL or PostScript printer driver.

■

Printed and kept a current copy of the Configuration page.

 

Verifying Settings

To verify settings:

1.

Verify the settings on the Configuration page.

■

IP Address Source

 is set to: 

DHCP

, 

Control Panel

, 

BOOTP

,

 

or Auto IP (depending 

on your network configuration).

■

Current IP Address 

is set correctly. (Note this address if it is assigned by Auto IP, 

DHCP, or BOOTP.)

■

Subnet Mask

 is set correctly (if used).

■

Default Gateway

 is set correctly (if used).

■

LPR

 is enabled. Verify that the LPR and AppSocket settings are set as desired.

■

Interpreters

: 

Auto

, 

PCL

, or 

PostScript

 (depending on your driver).

2.

Verify that the client is logged into the network and printing to the correct print queue. The 
user should also have access to the Phaser printer queue.

 

Verifying Driver Installation

To verify driver installation:

1.

Right-click 

My Network Places 

on the desktop, and then click 

Properties

. 

2.

Right-click 

Local Area Connection

, and then click 

Properties

. 

3.

Select the 

General

 tab. View the list of installed network protocols to verify that TCP/IP is 

installed. (For more information, contact your network administrator.)

4.

Click 

Install

 to install any components not listed, and then restart your computer.

5.

Click 

Start

, click 

Settings

, and then click 

Printers

. 

6.

Right-click the printer icon, and then click 

Properties

.

7.

Select the 

Advanced

 tab. Verify that the correct printer driver is installed.

8.

Select the 

Ports

 tab. Verify that the IP Address in the 

Print to the Following Ports 

list is 

identical to the one on the Configuration page. You may need to click the 

Configure

 

Port

 button to see the IP address. If necessary, re-select the TCP/IP number 

used for the printer.

 

Содержание 8500DN - Phaser Color Solid Ink Printer

Страница 1: ...functies Guia de Recursos avan ados Gu a de caracter sticas avanzadas Handbuch zu erweiterten Funktionen Guida alle funzioni avanzate Guide des fonctions avanc es c o l o r p r i n t e r AdvancedFeat...

Страница 2: ...he Hoefler Type Foundry IBM and AIX are trademarks of International Business Machines Corporation in the United States and or other countries ITC Avant Guard Gothic ITC Bookman ITC Lubalin Graph ITC M...

Страница 3: ...Watermarks 1 12 Printing Negative and Mirror Images 1 14 Image Smoothing 1 15 Saving Custom Sizes 1 16 Printing Secure Personal Proof and Saved Print Jobs 1 17 Sending Secure Personal Proof and Saved...

Страница 4: ...ick CD ROM Install Steps 4 11 Other Methods of Installation 4 12 Windows NT 4 x Troubleshooting 4 14 Windows 98 SE and Windows Me 4 16 Preliminary Steps 4 16 Quick CD ROM Install Steps 4 17 Other Meth...

Страница 5: ...5 9 Selecting Printing Security Settings 5 10 Selecting the Secure Socket Layer SSL Settings 5 10 Locking the Control Panel Menus 5 10 Analyzing Printer Usage 5 11 Job Accounting 5 11 Usage Profile R...

Страница 6: ...ge 1 5 Printing Booklets on page 1 6 Printing Separation Pages on page 1 8 Printing Cover Pages on page 1 9 Scaling on page 1 11 Printing Watermarks on page 1 12 Printing Negative and Mirror Images on...

Страница 7: ...hen your printer is connected to your computer over a network May be available from some applications Feature Windows 98 SE Me Windows NT 4 x Windows 2000 XP Server 2003 Macintosh OS 9 x Macintosh OS...

Страница 8: ...ing from the list Windows 2000 Windows XP Windows Server 2003 Windows NT 4 x PostScript driver 1 Select the Paper Quality tab The Document Size box displays the paper size chosen in the application yo...

Страница 9: ...indows Me Windows 2000 Windows XP Windows Server 2003 Windows NT 4 x PostScript driver 1 Select the TekColor tab 2 Select Black White Mac OS 9 driver 1 In the Print dialog box select Print Quality Col...

Страница 10: ...es per side from the drop down list When you print more than one page on a side you can also print a border around each page Windows 2000 Windows XP Windows Server 2003 PostScript driver 1 Select the...

Страница 11: ...ch side The pages are printed in the correct order so that you can fold and staple the pages to create a booklet When you print booklets you can also specify the creep and gutter in both Windows 98 an...

Страница 12: ...indows Me PostScript driver 1 Select the Setup tab 2 Click the More Layout Options button 3 Select Print Booklet Style 4 If desired specify the creep and gutter Windows 2000 Windows XP Windows Server...

Страница 13: ...Output Options tab 2 Under Separation Pages select the location of the separation pages 3 Select the tray to use for the separation pages from the Source drop down list Mac OS 9 driver 1 In the Print...

Страница 14: ...None Prints the first and last pages of your document from the same tray as the rest of your document First Prints the first page on paper from the specified tray First and Last Prints the first and l...

Страница 15: ...ages select First Page Only or First Last Pages 3 Select the tray to use for the covers from the Source drop down list Mac OS 9 driver 1 In the Print dialog box select Cover Page 2 Under Print Cover P...

Страница 16: ...ab 2 Click the More Layout Options button 3 Specify the percentage to scale in the Percentage box Windows 2000 Windows XP Windows Server 2003 PostScript driver 1 Select the Layout tab 2 Click the Adva...

Страница 17: ...tamp on a page before distribution can be inserted with a watermark In some Windows drivers you can Create a watermark Edit an existing watermark s text color location and angle Place a watermark on e...

Страница 18: ...n 3 Select one of the following options in the Watermarks section under Document Options and Printer Features To use an existing watermark select it from the Watermarks drop down list To modify the wa...

Страница 19: ...tScript driver 1 Select the Setup tab 2 Click the More Layout Options button 3 Select Print as a Negative Image or Print as a Mirror Image Windows 2000 Windows XP Windows Server 2003 PostScript driver...

Страница 20: ...s 98 SE Windows Me PostScript driver 1 Select the Setup tab 2 Click the More Layout Options button 3 Select Image Smoothing Windows 2000 Windows XP Windows Server 2003 PostScript driver 1 Select the L...

Страница 21: ...ize paper from Tray 1 Note For details about loading and printing custom size paper see Printing Basics in the User Guide at www xerox com office 8500_8550support To create a new custom size in a supp...

Страница 22: ...our user name on the printer s control panel or in CentreWare IS Proof Print Prints only one copy of the job so that you can proof the copy If you want to print the remaining copies select the job nam...

Страница 23: ...nt job enter a four digit password to assign to this job For a proof print or saved print job enter the name you want to give this job Mac OS 9 driver In the Print dialog box select the job type from...

Страница 24: ...efore your password so that there are four digits displayed on the control panel For example if you entered 222 in the driver enter 0222 on the control panel Use the Back button to return to a previou...

Страница 25: ...panel 1 Select Walk Up Printing and then press the OK button 2 Select Proof Print Jobs or Saved Print Jobs and then press the OK button 3 Select your job name and then press the OK button If you use...

Страница 26: ...aser 8500 8550 Color Printer 2 1 This chapter includes Types of Fonts on page 2 2 Viewing a List of Resident Fonts on page 2 2 Printing Font Samples on page 2 3 Downloading Fonts on page 2 5 Using Fon...

Страница 27: ...ll appear in your prints If you do not have ATM on your computer 1 Install it from the Software and Documentation CD ROM 2 Install the printer s screen fonts for your computer from the ATM folder View...

Страница 28: ...cript or PCL font list on the control panel 1 Select Information and then press the OK button 2 Select Information Pages and then press the OK button 3 Select either PCL Font List or PostScript Font L...

Страница 29: ...PCL font list from your printer driver 1 Select Start select Settings and then select Printers 2 Right click the Phaser 8500 8550 printer and then select Properties 3 Select the Troubleshooting tab 4...

Страница 30: ...ility This Windows and Macintosh utility helps you manage fonts macros and forms on a printer s hard drive To download and install the Font Management Utility 1 Go to www xerox com office pmtools 2 Se...

Страница 31: ...pport To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office supplies See also Printing Basics in the User Guide at www xerox com office 8500_...

Страница 32: ...ress the OK button 3 Find the media type weight and size on the Paper Tips page and then find the corresponding trays For example if you are using letter size card stock with a weight range of 60 120...

Страница 33: ...Tips page See Determining Which Tray to Use on page 3 2 To print specialty media from Tray 1 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 3 Fan the paper to release shee...

Страница 34: ...about 2 sided printing see Printing Basics in the User Guide at www xerox com office 8500_8550support Pre punched paper Insert the side to be printed facedown with the holes toward the right side of...

Страница 35: ...er size and type displayed as the current setup or change the paper size and type a Select Change setup and then press the OK button b Select the appropriate paper size and then press the OK button c...

Страница 36: ...media from Trays 2 4 1 Remove the tray from the printer 2 Fan the paper to release sheets that are stuck together 3 Insert the paper into the tray Note There are separate fill lines inside the tray f...

Страница 37: ...ormation about 2 sided printing see Printing Basics in the User Guide at www xerox com office 8500_8550support Pre punched paper Insert the side to be printed faceup with the holes toward the right si...

Страница 38: ...propriate paper size imprinted on the bottom of the tray When properly positioned the guide clicks into place Width guides Slide the width guides until the arrows on the guides point to the appropriat...

Страница 39: ...the control panel a Select Paper Tray Setup and then press the OK button b Select either Tray 2 Paper Type Tray 3 Paper Type or Tray 4 Paper Type and then press the OK button c Select the appropriate...

Страница 40: ...page 4 11 Windows 98 SE and Windows Me on page 4 16 Macintosh on page 4 21 Novell on page 4 28 UNIX Linux on page 4 29 This chapter provides detailed information for the system administrator Addition...

Страница 41: ...systems Configure printers from your desktop CentreWare IS makes it easy to copy settings from one printer to another Set up and use a simple web browser based printing system Marketing collateral sa...

Страница 42: ...ows 2000 Windows XP Windows Server 2003 and NT 4 x SP6 print servers Install troubleshoot upgrade and clone wizards to aid all users in performing administrative tasks Install CentreWare Web on a serv...

Страница 43: ...o Quick CD ROM Install Steps or Other Methods of Installation for the installation method desired 4 Print the Configuration page and keep it for reference Quick CD ROM Install Steps To install the pri...

Страница 44: ...Microsoft TCP IP Protocol Note For Windows XP select Classic Look or the Windows XP procedures will not match the steps below To select Classic Look click Start click Settings and then click Taskbar...

Страница 45: ...to use in the Printer Name or IP Address edit box Click Next 8 Select one of these options Click Finish in the Confirmation window if the data is correct Click the Back button to correct the data if i...

Страница 46: ...correct Proceed to Step 3 3 If you printed a test page you are prompted to confirm that the test page printed Click Yes if the test page printed successfully Click No if the test page did not print o...

Страница 47: ...our printer s IP address or DNS name for printer ip address 5 Click Next Configuring the Printer To configure the printer 1 Insert the Software and Documentation CD ROM into the computer s CD ROM driv...

Страница 48: ...ify that the LPR and AppSocket settings are set as desired Interpreters Auto PCL or PostScript depending on your driver 2 Verify that the client is logged into the network and printing to the correct...

Страница 49: ...a Test Page To print a test page 1 Select the General tab 2 Click Print Test Page If the printer does not print select PhaserSMART Technical Support on the Troubleshooting tab of your Windows printer...

Страница 50: ...ethod desired 4 Print a Configuration page and keep it for reference Quick CD ROM Install Steps To use the quick CD ROM install option 1 Insert the Software and Documentation CD ROM into the computer...

Страница 51: ...op and then click Properties 2 Select the Protocols tab to verify that the TCP IP protocol has been installed 3 Select the Services tab and verify that Microsoft TCP IP Printing software is installed...

Страница 52: ...is not shared click Next If the printer is shared enter a Share Name check the Share box and then click Next Printing a Test Page You are prompted to print a test page 1 Select one of these options C...

Страница 53: ...the correct print queue The user should also have access to the Phaser print queue Verifying Installation To verify printer installation 1 Right click the My Network Places icon on the desktop and sel...

Страница 54: ...int a test page 1 Select the General tab 2 Click Print Test Page If the printer does not print select PhaserSMART Technical Support on the Troubleshooting tab of your Windows printer driver to access...

Страница 55: ...f you do not have a TCP IP address configured for your printer Proceed to Step 5 if you do have a TCP IP address configured for your printer 4 Do one of the following if you do not have a TCP IP addre...

Страница 56: ...Printer Driver 4 Click I Agree to accept the Xerox Software License Agreement 5 In the Select Printer dialog box the default Use Walk Up Technology recommended for network printers is selected Click...

Страница 57: ...ort To add a printer port 1 Open Printer Properties for the printer you would like to attach to the new TCP IP port 2 Click Start click Settings and then click Printers 3 Right click the printer to be...

Страница 58: ...in the Print to the Following Port field 5 Click Port Settings The Configure PhaserPort dialog box appears 6 Do one of the following a If you know the correct IP address or DNS name for the printer en...

Страница 59: ...p and then click Properties 2 Click the Configuration tab A list of installed network components appears for the Client for Microsoft networks 3 If any of the necessary components are not installed in...

Страница 60: ...ac OS 9 x or Mac OS X version 10 2 or higher being used on the workstation Proper cabling to connect the printer to the network Quick CD ROM Install Steps To use the quick CD ROM installation option 1...

Страница 61: ...tility This utility or an alias to it can be found in the PhaserTools folder 2 Click Printer LPR in Create Desktop and then click OK 3 Click Change in the PostScript Printer Description PPD file 4 Sel...

Страница 62: ...for Mac OS To create a desktop printer using PhaserPort for Mac OS 1 Launch the PhaserPort Printer Tool 2 Enter the printer s IP address or DNS name in the Printer Internet Address field 3 Enter a nam...

Страница 63: ...the Macintosh Ethernet Port for AppleTalk To set up your Macintosh for AppleTalk 1 Select Network from the System Preferences application 2 Select Built In Ethernet from the Show menu 3 Select Make A...

Страница 64: ...t listed install it from the Software and Documentation CD ROM 7 Click Add to complete the configuration See also Knowledge Base at www xerox com office 8500_8550support Creating a Bonjour Printer wit...

Страница 65: ...itional steps If the printer s name does not appear proceed to Step 3 3 Verify that the printer is plugged in turned On and connected to an active network 4 Verify the cable connection from the networ...

Страница 66: ...ntrol panel verify that EtherTalk is enabled If it is not enable it in the control panel and then reset the printer b Print the Configuration page and verify that EtherTalk is enabled c From the Confi...

Страница 67: ...rk printer services To access Xerox printers in this environment Xerox NDPS Gateway software must be installed on an Novell server Xerox NDPS Gateway Software The current release of the Xerox NDPS Sol...

Страница 68: ...UX DEC UNIX Linux i386 Linux PPC SGI IRIX The following procedures enable you to connect your printer using any of the supported versions of UNIX or Linux listed above Quick Install Steps Perform the...

Страница 69: ...elect Support 9 Click the PhaserSMART Diagnostic Tool link to access PhaserSMART Note If print quality problems exist or your job did not print Step 5 see the User Guide at www xerox com office 8500_8...

Страница 70: ...Phaser 8500 8550 Color Printer 5 1 This chapter includes Printer Settings on page 5 2 Printer Security on page 5 9 Analyzing Printer Usage on page 5 11 Managing Your Printer...

Страница 71: ...he default control panel language use one of the following options The printer s control panel CentreWare IS Using the Control Panel To select the default language on the control panel 1 Select Printe...

Страница 72: ...ss the OK button The printer displays the current settings for the Year Month Day Hour Minute and Second 4 To change one of the date time settings a Select the appropriate setting and then press the O...

Страница 73: ...the setting On or Off 3 Press the OK button to change the setting Using CentreWare IS To turn on off the automatic printing of the Startup page using CentreWare IS 1 Launch your web browser 2 Enter yo...

Страница 74: ...e printer s control panel CentreWare IS Using the Control Panel To change the Power Saver Timeout value on the control panel 1 Select Printer Setup and then press the OK button 2 Select Printer Contro...

Страница 75: ...Select Exit and then press the OK button to return to the main menu Using CentreWare IS To select Intelligent Ready mode or to schedule warmup standby settings using CentreWare IS 1 Launch your web br...

Страница 76: ...ontrol panel 1 Select Paper Tray Setup and then press the OK button 2 Select Paper Handling Setup and then press the OK button 3 Select Tray 1 Prompt and then press the OK button 4 Select the appropri...

Страница 77: ...es None 1 3 5 or 10 minutes 1 hour or 24 hours indicate the length of time you want the printer to wait for you to load paper before printing If you select a value of None the printer does not wait fo...

Страница 78: ...settings based on three levels of user security Any user Includes the majority of people who will be sending print jobs to the printer Key user A person who has some administrative responsibilities an...

Страница 79: ...onnection between the printer and the server 1 Launch your web browser 2 Enter your printer s IP address in the browser s Address field http xxx xxx xxx xxx 3 Click Properties 4 Select the Security fo...

Страница 80: ...tion go to the CentreWare IS Online Help or CentreWare Web Online Help The job accounting values reported vary depending on the protocol and print command used when each job was printed For example us...

Страница 81: ...2 Enter the printer s IP address in the browser s Address field http xxx xxx xxx xxx 3 Select Jobs 4 Select Usage Profile Reports on the left sidebar 5 Click the Usage Profile Properties link Follow t...

Страница 82: ...Service Key Printer messages reporting errors alerts and warnings can be individually assigned to any of these users You can customize the message text and the subject line in the Status Notification...

Страница 83: ...in job accounting records The tool supports large networks with many users and printers Job accounting and printer usage data is stored in a database The application can be run on multiple clients usi...

Страница 84: ...27 kg 60 lb Maximum Optional 525 Sheet Feeder Width 40 6 cm 16 0 in Depth 52 1 cm 20 5 in Height 13 2 cm 5 2 in Weight 5 4 kg 12 lb Environmental Specifications Temperature Storage 30 to 60 degrees C...

Страница 85: ...and 8500DN Up to 24 pages per minute ppm Phaser 8550DN 8550DT and 8550DX Up to 30 pages per minute ppm Controller Specifications 600 MHz processor Memory 128 MB PC133 DRAM standard on the Phaser 8500N...

Страница 86: ...armful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or te...

Страница 87: ...rmative documents Low Voltage Directive 73 23 EEC as amended Electromagnetic Compatibility Directive 89 336 EEC as amended Radio Telecommunications Terminal Equipment Directive 1999 5 EC as amended Th...

Страница 88: ...ata information regarding your Phaser 8500 8550 printer go to www xerox com office msds For the Customer Support Center phone numbers see the information sheet that shipped with your printer or go to...

Страница 89: ...tic Household Environment In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be segregated from household waste Private households within...

Страница 90: ...your Xerox sales representative 1 800 ASK XEROX to determine whether this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment h...

Страница 91: ...m of a textual message at program startup or in documentation online or textual provided with the package Redistribution and use in source and binary forms with or without modification are permitted p...

Страница 92: ...ht notice BSD like Copyright 1989 1991 1992 by Carnegie Mellon University Derivative Work 1996 1998 2000 Copyright 1996 1998 2000 The Regents of the University of California All rights reserved Permis...

Страница 93: ...ology Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT H...

Страница 94: ...UTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE...

Страница 95: ...ust retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the foll...

Страница 96: ...creep and gutter 1 6 C CentreWare IS 4 2 accessing online manuals 4 2 changing load paper timeout 5 8 power saver timeout 5 5 checking supplies status 4 2 copying settings from one printer to another...

Страница 97: ...dows 2000 Windows XP Windows Server 2003 4 5 Windows NT 4 x 4 12 printing a list of fonts 2 4 quick CD ROM installation Windows 98 SE Windows Me 4 17 Windows 2000 Windows XP Windows Server 2003 4 4 Wi...

Страница 98: ...sh 4 22 letterhead cover pages 1 9 load paper timeout mode 5 8 locking the control panel menus 5 10 LPR printer creating Mac OS X version 10 2 and higher 4 24 creating with LaserWriter 8 5 1 Macintosh...

Страница 99: ...1 8 PCL fonts 2 2 performance specifications A 2 personal print jobs 1 2 1 17 deleting 1 19 printing 1 19 sending 1 18 PhaserPort software changing an IP address Windows 98 SE Windows Me 4 19 creating...

Страница 100: ...ng installation Windows 2000 Windows XP Windows Server 2003 4 9 Windows NT 4 x 4 14 printer management software 4 2 CentreWare Web 4 3 printer settings 5 2 copy from one printer to another 4 2 printer...

Страница 101: ...0 separation pages 1 2 printing 1 8 setting administrative security levels 5 9 control panel language 5 2 control panel menu locking options 5 10 date and time 5 3 duration for tray prompts 5 7 Intell...

Страница 102: ...nter port Windows 98 SE Windows Me 4 18 adding the printer Windows NT 4 x 4 12 Windows 2000 Windows XP Windows Server 2003 4 6 changing a PhaserPort IP address Windows 98 SE Windows Me 4 19 configurin...

Страница 103: ...4 Windows 98 SE Windows Me 4 20 verifying driver installation Windows 2000 Windows XP Windows Server 2003 4 9 Windows NT 4 x 4 14 verifying settings Windows 2000 Windows XP Windows Server 2003 4 9 Win...

Отзывы:

Нет отзывов