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XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL

33

6. Problem

Solving

This chapter provides information for resolving various problems
that can occur during the operation of the printer. It contains
instructions for clearing media jams and also includes the error
code list. If you are unable to resolve the problem, follow the
procedure for calling for service at the end of this chapter.

Media Jams

When the printer experiences a media jam, the following occur:

•

The Media Jam Indicator flashes.

•

An error code “J-XX” and Media Jam Location Indicator
flashes.

J-05

J-01

J-02

J-03

J-04

J-11

J-12

J-13

J-14

To clear the jam:

Observe the location of the flashing indicator light on the Media
Jam Location Indicator.

Follow the instructions in this chapter to clear the jam.

Error Cord

Paper Jam Location Indicator

Paper Jam Indicator

Exp-Clean

Wire-Clean

Paper Deck

1 2 3 4

Select

Cut

MF

D1

D2

D3

D4

PF

Exit

Copy Density

Menu

Enter

Online

Error Code

Media Jam Location

Media Jam Indicator

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Содержание 721

Страница 1: ...Xerox Wide Format 721P Printer Operator Manual 701P39415 Revised May 2004...

Страница 2: ......

Страница 3: ...Adding Media Rolls 17 Loading The Roll Media Roll 1 2 3 18 Loading The Roll Media Roll 4 20 Loading The Roll Media When Printing 22 Dehumidifier 23 Using Manual Bypass Feed 24 5 Care 25 When The Tone...

Страница 4: ...wer Saver Mode U3 53 User Mode 4 High Power Saver Mode U4 55 User Mode 5 Media Cut At Power ON U5 57 User Mode 6 Detack Lamp Control Mode U6 58 User Mode 7 Attention Beeper Enable Mode U7 59 User Mode...

Страница 5: ...ing type plug i e a plug having a grounding pin This plug will only fit into a grounding type power outlet This is a safety feature To avoid the risk of electric shock contact your electrician to repl...

Страница 6: ...ling and Disposal Xerox operates a worldwide equipment take back and reuse recycle program Contact your Xerox sales representative 1 800 ASK XEROX to determine whether this Xerox product is part of th...

Страница 7: ...nce in which case the user may be required to take adequate measures Changes or modifications to this equipment not specifically approved by XEROX Europe may void the user s authority to operate this...

Страница 8: ...s equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against har...

Страница 9: ...support group is available to you for further assistance Call our experts at the appropriate phone number listed below The following information will be needed when you call XEROX Customer Account Mac...

Страница 10: ...components of the printer and the operator panel Chapter 4 Media This chapter explains what happens when a media roll empties and how to load a media roll It provides the procedure for using cut shee...

Страница 11: ...procedure practice condition or statement that if not strictly followed could result in personal injury When included within a procedure warnings always precede the step to which they refer CAUTION A...

Страница 12: ...INTRODUCTION 4 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL This page is intentionally blank...

Страница 13: ...F 10 C at 20 relative humidity Maximum 90 5 F 32 5 C at 82 5 relative humidity Maximum elevation 6 667 feet 2000 meters Weight 880 lbs 400 kg Dimensions Width 57 1 in 1 450mm Depth 39 4 in 1 003mm Hei...

Страница 14: ...thickness Media size Roll feed Width 11 to 36 inches 279 to 914 mm Length 500 ft 175 M Roll Diameter 175mm maximum Core diameter 3 inches 76 mm Manual Bypass Feed Maximum Width 36 in E SEF 914mm A0 Mi...

Страница 15: ...Requirements for Ozone Dissipation Air should be cycled 5 times per hour minimum Serial Number Location All North America XEROX Wide Format 721P Printers start with an LML or RFU prefix followed by se...

Страница 16: ...SPECIFICATION 8 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL This page is intentionally blank...

Страница 17: ...operator panel Printer Orientation The illustration below shows the printer orientation You must be familiar with this orientation when following the messages in the message display and the instructi...

Страница 18: ...ll 3 4 Open to load media rolls and clear media jams 6 Right Hand Door Open to clear media jams 7 Left Hand Door Open to add toner 8 Toner Display Panel Displays the amount of toner remaining in the t...

Страница 19: ...suitable power outlet 5 Power 220 VAC Connect the power cable from the controller here 6 I F VIII CH B Connect the Interface Cable from the AccXES Controller here 37 pins Not Used 7 I F VIII CH A Conn...

Страница 20: ...g jam clearance 3 Cutter Home Indicator As the cutter knob is rotated the cutout color will change from RED to GREEN when the home position is reached DO NOT rotate counter clockwise 4 Meter A Billing...

Страница 21: ...Scorotron Wire is cleaned when this key is pressed The Ready Indicator flashes during the cleaning process 7 Exp Clean key Lens Array of LED Print Head is cleaned when this button is pressed Ready Ind...

Страница 22: ...er in use is identified in the message display as dx x being the drawer number 4 Roll Level Indicators This indicator displays the remainder of roll media Lamps will go off from right to left as the r...

Страница 23: ...t will go off the page in process will finish and the printer will enter the Offline Mode Print jobs are still accepted to the job queue 2 To return the printer to the Online Mode press the Online Key...

Страница 24: ...t above the Online Key flashes three times and three beeps sound 3 The printer will complete the page in process and the printer will stop printing The current job will be canceled 4 When returned Onl...

Страница 25: ...edia Rolls When roll media in use is empty the Media Empty Indicator on the Operation Panel remains on steady To load a new roll media follow the instructions in the Loading The Roll Media sections of...

Страница 26: ...green locking lever and insert the spindle into the new roll of media 7 Align the edge of the media with the appropriate width dimension on the spindle NOTE To ensure that the media roll will not sli...

Страница 27: ...Arch 12 18 24 30 36 rolls or Ansi 11 17 22 34 rolls Rear Plain Media Vellum Film Front NOTE 14 Ensure that the rubber tracking belt is underneath the plastic roller on the right side of the media spin...

Страница 28: ...locking lever and insert the spindle into the new roll of media 6 Align the edge of the media with the appropriate width dimension on the spindle NOTE To ensure that the media roll will not slip on th...

Страница 29: ...in Media Vellum Film Front NOTE 12 Ensure that the rubber tracking belt is underneath the plastic roller on the right side of the media spindle If the belt is not correctly positioned the printer will...

Страница 30: ...operating Roll 2 can NOT be loaded when the printer is operating First ensure that the roll is NOT currently being used by observing that the In Use indicator is OFF for the roll to be loaded and the...

Страница 31: ...e 2 Off when printer is switched on The heaters will continue to operate when the printer is switched off as long as the printer is connected to a live power outlet 3 On all the time If XEROX Service...

Страница 32: ...idth of a standard ISO ANSI or ARCH series document will be truncated by the 721p As an example if an Arch C 18 x 24 print is desired but the 18 x 24 media is loaded Short Edge Lead SEL or 18 edge fir...

Страница 33: ...acement When the toner cartridge is empty the Toner Empty indicator on the Operation Panel flashes The printer will continue to operate during a low toner condition However when the Toner Empty light...

Страница 34: ...a unique toner supply system Use of toner or toner cartridges not specifically designed for the Xerox Wide Format 721P printer may not produce the same quality and may cause service problems or damag...

Страница 35: ...pply mechanism 7 Rotate the toner cartridge 90 degrees as shown to access the seal then gently remove the seal by pulling to the left NOTE If the cartridge is in any other position toner will spill fr...

Страница 36: ...toner inside the printer NOTE The Wire Cleaning is performed automatically when the printer is switched on Wire Clean Press this key to clean the Charge Scorotron Wire if there is no message in the St...

Страница 37: ...e printer NOTE The LED Print Head Cleaning is performed automatically when the printer is switched on Exp Clean Press this key to clean the Lens Array of the LED Print Head if there is no message in t...

Страница 38: ...721P PRINTER OPERATOR MANUAL Cleaning The Printer Surface As needed clean the outside surfaces of the printer Use a clean cloth dampened with mild soap and water Do not pour or spray liquid directly o...

Страница 39: ...ers bond paper vellum tracing paper and film in various sizes weights and grades to meet your printing needs Supply order procedure To order supplies for the XEROX Wide Format 721P call North America...

Страница 40: ...CARE 32 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL This page is intentionally blank...

Страница 41: ...edia Jams When the printer experiences a media jam the following occur The Media Jam Indicator flashes An error code J XX and Media Jam Location Indicator flashes J 05 J 01 J 02 J 03 J 04 J 11 J 12 J...

Страница 42: ...le so that the green home position indicator appears in the cut out 4 If the leading edge of the media has reached the Fuser Unit open the Exit Cover and remove the jammed media by rotating the Fuser...

Страница 43: ...he feed rollers 10 Press the Online Key to take the printer Offline LED Off 11 Push in the drawer until it is closed and latched 12 If the leading edge is not sufficiently square perform the automatic...

Страница 44: ...position indicator appears in the cut out 4 If the leading edge of the media has reached the Fuser Unit open the Exit Cover and remove the jammed media by rotating the Fuser Handle 5 Release the Down...

Страница 45: ...nter of the viewing hole 10 Press the Online Key to take the printer Offline LED Off 11 Push in the drawer until it is closed and latched 12 If the leading edge is not sufficiently square perform the...

Страница 46: ...gently until it stops Then twist the handle to the left to move the transport to the home position Finally turn the handle to the right to lock the transport 6 Manually rewind the roll until the lead...

Страница 47: ...PROBLEM SOLVING XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 39 12 Press the Online key to return the printer Online LED On...

Страница 48: ...the Fuser Unit open the Exit Cover and remove the jammed media by rotating the Fuser Handle 4 Release the Down Lock while holding the handle of Inner Transport Assembly and lift it up gently until it...

Страница 49: ...ypass Shelf Drawer 1 and Drawer 2 in order to clear the jammed media 4 If the leading edge of the media has reached the Fuser Unit open the Exit Cover and remove the jammed media by rotating the Fuser...

Страница 50: ...an inch of media between the feed rollers 9 Roll 3 only Rotate the lower feed roller by hand until the lead edge is visible in the center of the viewing hole 10 Push in the drawer until it is closed a...

Страница 51: ...that rest against the drum in the 3 o clock position Exercise caution when reaching for the lead edge of the media 4 Grasp the lead edge of the media 5 Rotate the Fuser Handle while pulling on the med...

Страница 52: ...ble in the center of the viewing hole 11 Press the Online Key to take the printer Offline LED Off 12 Push in the drawer until it is closed and latched 13 If the leading edge is not sufficiently square...

Страница 53: ...cutter motor error Clear all jams from the printer then rotate the cutter handle so that the green indicator is in the cutout Press power off then on If problem still exists call for service E 13 Ther...

Страница 54: ...Transport Note When you turn the latch confirm that it is locked U 06 Left Door is open Close the Left Door U 11 Manual Bypass Shelf is open Open and close the Manual Bypass Shelf U 10 A interlock is...

Страница 55: ...light overall The image LED Print Head and charge wire may be dirty 1 Press the exposure and wire clean buttons Wrinkles on Tracing Paper Media may be too dry 1 Ensure media is stored in a bag 2 Disa...

Страница 56: ...PROBLEM SOLVING 48 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL This page is intentionally blank...

Страница 57: ...acing Paper User Mode A Custom Setting Film User Mode b Image Enhancement User Mode 1 Test Print U1 An electronically stored test print can be printed The pattern of the test print and the width of th...

Страница 58: ...n the Status Display is on steady The test print begins and 000 on the Status Display flashes When the printer finishes the test print 000 on the Status Display stops flashing 4 Press the Online Key t...

Страница 59: ...r is in the Standby idle Mode The Menu Key lights green and the Status Display indicates U2 flashing on the left side of the display 2 Press the Key C6 appears in the left side of the display and the...

Страница 60: ...Enter to store the value Continue pressing the Key to scroll to the remainder of the setting locations and repeat the process until all of the time and date corrections have been made After the last...

Страница 61: ...rinter is in a power saver mode 1 To enter User Mode 3 Press the Menu Key 3 times when the printer is in the Standby idle Mode The Menu Key lights green and the Status Display indicates U3 flashing on...

Страница 62: ...ter the desired time interval press the Online Key to exit the User Mode NOTE After 30 minutes of no use the printer will reset the developer motor and enter an idle state A loud thump noise will be h...

Страница 63: ...green LED Light inside of the Menu Button flashes when the printer is in a power saver mode 1 To enter User Mode 4 Press the Menu Key 4 times when the printer is in the Standby idle Mode The Menu Key...

Страница 64: ...ter the desired time interval press the Online Key to exit the User Mode NOTE After 30 minutes of no use the printer will reset the developer motor and enter an idle state A loud thump noise will be h...

Страница 65: ...lights green and the Status Display indicates U5 flashing in the left side of the display The current setting 0 or 1 is displayed on the right side Press Enter 2 To change the value press Key to incre...

Страница 66: ...experienced the Detack Lamp may have to be switched on again 1 With the printer in the Standby idle condition press the Menu Key 6 times to enter Mode 6 The Menu Key lights and the display indicates U...

Страница 67: ...ed off by pressing the key The beeper will sound during an automatic media roll switch This is normal 1 With the printer in the Standby idle condition press the Menu Key 7 times to enter Mode 7 The Me...

Страница 68: ...custom setting parameters Fuser Temperature Fuser Motor Speed Lead Edge Registration etc must first be set by the Service Representative in order to be effective 1 With the printer in the Standby idl...

Страница 69: ...teristics NOTE The custom setting parameters Fuser Temperature Fuser Motor Speed Lead Edge Registration etc must first be set by the Service Representative in order to be effective 1 With the printer...

Страница 70: ...ting parameters Fuser Temperature Fuser Motor Speed Lead Edge Registration etc must first be set by the Service Representative in order to be effective 1 With the printer in the Standby idle condition...

Страница 71: ...The output density can be changed on WebPMT on the AccXES controller The setting to change the darkness of printer output is the Toner Density setting on the web page Printer Defaults Printer Setup M...

Страница 72: ...Language Services 800 Phillips Road Building 845 17S Webster New York 14580 9791 USA Xerox Corporation 2003 2004 All rights reserved Printed in the United States of America XEROX Xerox Wide Format 721...

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