Support and Additional Information Sources
Unrivaled Service
and Support
Behind every Xerox product is a large net-
work of customer support that’s unrivaled
in the industry and available when you
need it. Xerox service professionals use
leading-edge technologies to keep you up
and running. They’re even linked to the
engineers who designed your product, so
you can be confi dent when you choose
Xerox. And Genuine XEROX
®
supplies are
always readily available.
Total Satisfaction
Guaranteed
The exclusive Xerox Total Satisfaction
Guarantee, recognized as unique in the
industry, covers every Phaser device that
has been continuously maintained by
Xerox or its authorized representatives
under a Xerox express warranty or Xerox
maintenance agreement. You decide when
you’re satisfi ed.
Xerox Offi ce Services Support
Asset Management Services
Asset Optimization and Tracking —
•
Process and tools to optimize an enter-
prise’s offi ce output infrastructure and
reduce
Overall costs
•
Break-Fix Management — Single point
•
of ownership and management for
break-fi x service for all brands of offi ce
output devices
Supplies Management — Process and
•
tools to procure, monitor and replen-
ish all document-related supplies
proactively
Imaging and Output
Management Services
Output Management — Single point
•
of management of offi ce output
from all output devices, regardless of
manufacturer
Image Capture and Workfl ow — Cost-
•
effi cient solutions for capturing, manag-
ing, retrieving and distributing informa-
tion into digital repositories
Support Services
Technology Procurement and
•
Deployment — A creative and fl exible
end-to-end print/computer product
acquisition solution that uses a single-
point-of-contact model while lowering
the total cost of acquisition
Help Desk Services — A broad range
•
of enterprise services managed through
a centralized single point of contact
and delivered through an on-site or
off-site model
End User Services — Microsoft software
•
implementation, IT project consulting,
and customer education
Access Managed Services
Student and Library Patron Access —
•
Custom designed and implemented
customer-managed solutions for
student and library patron print
access management
Additional Information
Sources
What’s in the box:
Printer
•
Print cartridge (Average 2,000
•
standard pages
1
)
Power Cord
•
World kit
•
Software and Documentation CD
–
Registration Card
–
Warranty booklet
–
Phaser 3250 Front Panel:
The front panel offers tools and infor-
•
mation pages to help with machine
setup, feature selections, operational
problems, media feed and supply issues.
On the web:
Visit www.xerox.com/offi ce for:
Product, supplies and support
•
information
Downloading drivers
•
Finding your local Xerox sales
•
representative
Online documentation
•
Visit www.xerox.com/offi ce/support for:
Support and service information,
•
including the same troubleshoot-
ing Knowledge Base used by Xerox
Customer Support staff to provide the
latest technical information on:
Application issues
–
Errors
–
Print-quality issues
–
Troubleshooting
–
1
Declared Yield in accordance with ISO/IEC 19752.
Yield will vary based on image, area coverage and
print mode.
Questions? Comments?
Problems?
If for any reason you need to contact
your Xerox sales representative, please
call 1-877-362-6567, or visit us on the
web at www.xerox.com/offi ce.
© 2010 Xerox Corporation. All rights reserved. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. XEROX
®
, XEROX and Design
®
CentreWare
®
and Phaser
®
are trademarks of Xerox
Corporation in the U.S. and/or other countries. Adobe
®
and PostScript
®
3
™
are registered trademarks or trademarks of Adobe Systems, Incorporated. PCL
®
is a registered trademark of Hewlett-Packard. As an ENERGY STAR
®
partner,
Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy effi ciency. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. All other trademarks are the property of their respective
manufacturers. The information in this brochure is subject to change without notice. 10/10 610P729644B
325EG-01UC
