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Microsoft Broadband Networking Xbox Wireless Adapter User’s Guide
O
Check whether computers on your network can connect to the Internet.
If
the Wireless Status screen displays the connection status as “Connected,” but
computers on your network can’t connect to the Internet, the problem may be
with the Internet connection. Make sure that you are using the correct type of
cable between your router and modem, that the cable is fi rmly attached, and
that all status lights on the network devices indicate that your connections are
receiving power and functioning properly.
O
Reset your broadband modem.
Unplug or turn off the modem. Wait at least
10 seconds, and then plug it in or turn it on. Wait for the modem to connect to
your Internet service provider (ISP). This might take a couple of minutes. After
the status lights on your modem indicate that it is connected, and the status
lights on your wireless router show that you have a working Internet connection,
try connecting to Xbox Live again.
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Contact your ISP.
If you are experiencing problems accessing the Internet from
the computers on your network, verify that there are no problems with your
Internet connection, such as scheduled maintenance or server problems.
O
Reset your router, base station, or gateway.
Unplug or turn off the wireless
router, wait at least 10 seconds, and then plug it in or turn it on. When the
status lights indicate that the router is ready, try connecting to Xbox Live again.
O
Update your router fi rmware.
Firmware is the software that is built into your
router to provide network functions. You can update your router fi rmware
by downloading the most recent version from the manufacturer’s Web
site. For information about updating your router fi rmware, see your router
documentation.
My Xbox Live games are running slowly.
O
Decrease your network traffi c.
Your network has a limited amount of
bandwidth for transmitting data. While you play Xbox Live games, quit any
computer programs that use this bandwidth. For example, avoid streaming
audio or video or transferring large fi les between computers on your network
while you play Xbox Live games.
O
Contact your ISP.
If you are experiencing problems accessing the Internet from
the computers on your network, verify that there are no problems with your
Internet connection, such as scheduled maintenance or server problems. If
you are still not satisfi ed with your connection speed, you might want to inquire
about upgrading to a faster connection.
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