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If you are returning a product to a Xantrex Authorized
Service Center (ASC)
A Xantrex RMA number is not
required. However, you must contact the ASC prior to
returning the product or presenting the unit to verify any
return procedures that may apply to that particular facility.
Out of Warranty Service
If the warranty period for your PowerSource Mobile 100 has
expired, if the unit was damaged by misuse or incorrect
installation, if other conditions of the warranty have not
been met, or if no dated proof of purchase is available, your
inverter may be serviced or replaced for a flat fee.
To return your PowerSource Mobile 100 for out of warranty
service, contact Xantrex Customer Service for an RMA
number and follow the other steps outlined in “Return
Procedure” on page 41.
Payment options such as credit card or money order will be
explained by the Customer Service Representative. In cases
where the minimum flat fee does not apply, as with
incomplete units or units with excessive damage, an
additional fee will be charged. If applicable, you will be
contacted by Customer Service once your unit has been
received.
XP_Powersource_Mobile_100.book Page 42 Wednesday, August 16, 2006 11:29 AM