Maintenance and Specifications 6-9
Minimum Memory Requirements
Media
600 dpi
1200 dpi
2400 dpi*
COM10 Env.
16 MB
32 MB
128 MB
C5 Env.
16 MB
32 MB
128 MB
DL Env.
16 MB
32 MB
128 MB
Monarch Env.
16 MB
32 MB
128 MB
B5
16 MB
32 MB
128 MB
Letter/A4
16 MB
32 MB
128 MB
B4
16 MB
32 MB
128 MB
Legal
16 MB
32 MB
128 MB
11" x 17"/A3
16 MB
64 MB
160 MB
13" x 18.5"
16 MB
64 MB
256 MB
13" x 35.5"
32 MB
128 MB
N/A
*The 2400 dpi resolution is optional.
Warranty and Service Options
XANTÉ recommends that only XANTÉ trained service engineers perform service on
your printer. In addition to the one year limited warranty, XANTÉ offers a cross-ship
exchange program and an on-site service plan for users in the United States and
Canada.
XANTÉ provides a one year limited warranty against defects in material and
workmanship on your printer. See “Limited Warranty” later in this chapter. To obtain
warranty service, call customer support for an RMA (Return Material Authorization)
number and return your printer to the XANTÉ Customer Repair Center, freight
prepaid. For locations within the United States and Canada, XANTÉ repairs your
printer within five business days.
With XANTÉ’s cross-ship exchange program, a replacement printer is cross-shipped
to you if the XANTÉ technician determines that the problem cannot be resolved over
the phone or with replacement parts. This plan is designed to minimize printer
downtime and includes an option for an additional fee which allows you to bypass all
repair attempts and receive a cross-shipped replacement printer immediately.
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