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FAQ’S ///

HOW FAR AWAY CAN THE THERMOSTAT BE PLACED FROM THE GATEWAY?

Typically, up to 60-80 feet.

CAN I PLACE THE THERMOSTAT IN A DIFFERENT ROOM FROM THE GATEWAY?

Yes, the Thermostat and Gateway use radio frequencies to communicate. These frequencies can 
go through objects like walls, ceilings and floors

HOW MANY THERMOSTATS CAN I REGISTER WITH MY GATEWAY?

The Gateway can support up to 2 Thermostats. 

IF POWER IS LOST DO I LOSE ALL OF THE THERMOSTAT SETTINGS?

No. The Thermostat has a built in battery backup. It will retain all settings after a power failure.

HOW MANY SCHEDULES CAN THE THERMOSTAT STORE?

The Thermostat stores one schedule at a time. It will display the current schedule’s name on the display unit. 

HOW DO I CHANGE SCHEDULES?

You create and modify schedules from the website application. After a schedule is saved, 
it can be downloaded to the Thermostat.

TROUBLE SHOOTING ///

SYMPTOM

Power LED on 

the base unit 

does not light up

The display unit 

is blank 

The Status LED 

does not blink 

during range 

testing

The Heating/

Cooling system 

will turn off  

REMEDIES

1. Be sure you are using the proper wiring from the HVAC system.  
2. Be sure the 24V hot wire is plugged into the hot terminal and  

the 24V common wires is plugged into the common terminal.

1. Be sure you have connected the same color wire from the common terminal 

of the base to the common terminal on the display unit.

2. Be sure you have connected the same color wire from the Link terminal on 

the base unit to the Link terminal on the display unit.

3. Make sure the base unit is powered.
4. Make sure all terminal screws are tightly fastened.
5. Try a different set of wires.

1. Try to reposition the base unit.
2. Adjust the antenna, the preferred position is having the antenna in a 

vertical upright position.

3. Make sure the base unit is powered properly.
4. Try repositioning the antennas on the 

Gateway

.

1. The minimum cycle time is set to 7 minutes, be sure to wait until this 

time has passed.

THERMOSTAT DISPLAY ///

BACKLIGHT

User-activated backlight is activated momentarily for 10 seconds when any button is pressed or 
is switched on permanently when selected via the ‘Mode’ Button.

THERMOSTAT DISPLAY 

DISPLAY KEY

1. CURRENT INSIDE TEMPERATURE

Celsius or Fahrenheit;  Message - When MESSAGE mode is activated, the display will present 
a 40-character text message. A maximum of 4 messages, 150 characters each are stored.

2. DISPLAY ICONS

HEAT ON   

COOL ON  

FAN ON 

A SETTING WAS CHANGED AT THE THERMOSTAT; SCHEDULE SETTINGS WILL RESUME 
AT THE START OF THE NEXT PERIOD 

MESSAGE 

3. CURRENT TIME, DAY, AND DESIRED TEMPERATURE SETTING

4. CURRENT SCHEDULE

5. CURRENT PERIOD WITHIN CURRENT SCHEDULE

6. CURRENT MODE

1

6

2

3

5

4

Содержание XWT380

Страница 1: ...THERMOSTAT v1 0 ...

Страница 2: ... of the installation instructions carefully 2 Read the User s Manual carefully 3 Ensure that this product is suitable for your application 4 Ensure that wiring complies with all codes and ordinances 5 Disconnect power to the control transformer of the HVAC to prevent electrical shock and damage to equipment LOCATION XWT380 Thermostat display unit is designed to replace your old thermostat However ...

Страница 3: ...ure that the Thermostat temperature sensor has not been damaged during installation BASE UNIT INSTALLATION CAUTION This installation must be performed by a qualified HVAC engineer Be sure to read the complete system installation and operational manual before you begin this installation IF WORKING WITH GAS CENTRAL HEATING UNIT ENSURE THE GAS VALVE IS SHUT OFF BE SURE TO DISCONNECT THE POWER TO THE ...

Страница 4: ...this simply route the power wire through the lower left grommet into the housing and plug in the power jack CONNECTION TO HVAC UNIT The following three diagrams cover heating only cooling only and heating cooling combination HVAC units The notations used refer to most common notations used in HVAC wiring in the US The installer must verify that these notations do indeed adhere to the following W r...

Страница 5: ...heit approximately 5ºC below the set point and will turn off at the set point COOL The Cooling system activates to maintain desired cooling setting The Cooling system will be turned on at one degree Fahrenheit approximately 5ºC above the set point and will turn off at the set point AUTO The Thermostat will automatically switch between heat and cool modes to maintain the desired heating and cooling...

Страница 6: ...nto the common terminal 1 Be sure you have connected the same color wire from the common terminal of the base to the common terminal on the display unit 2 Be sure you have connected the same color wire from the Link terminal on the base unit to the Link terminal on the display unit 3 Make sure the base unit is powered 4 Make sure all terminal screws are tightly fastened 5 Try a different set of wi...

Страница 7: ...enerates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interferences will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment o...

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