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Chapter 10
Trouble Shooting
Chapter 10
Trouble Shooting
This product has been produced according to current standards of production
and engineering. During the development it has proven to be reliable and wor-
king. Under some circumstances it may come to a malfunction. The reasons for
this malfunction can be numerous.
Before calling our service center you should read the following tips and check the
points mentioned.
General Problems
› Restart the device.
No Sound / distortion
› Check that all devices are on, correctly connected correctly adjusted and in
good working order.
› Check your volume control on all devices.
The IR-control does not work correctly
› Are you using the remote control at a larger distance than 5 meters?
› Check the remote control by holding it directly in front of the IR-eye of the device.
› Remove all objects between the remote control and the device.
› Check the correct polarity of the batteries in the remote control.
› Change batteries
Buttons do not work (device or RC)
› Switch the device off and on again. As an alternative, switch the device off, de-
tach the power supply and switch it on again (The device may also not be func-
tioning due to a stroke of lightning, static electricity or other external factors.).
No picture / distortion
› Check the connection.
› Check if the antenna has been moved or is covered by an item.
› Strong rain, thick clouds or snow can disturb the connection.
› Start channel search.
The CD/DVD is not detected
Check if the disc
› is deformed, damaged or scratched.
› is dirty.
Any repairs other than those mentioned above are to be carried out solely
by an authorized technician.
10
Trouble Shooting
