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port and connect the JR21A to your PS/2
port instead (or different serial port).
Make sure you set your default mouse
back to its original serial driver and install
the PS/2 driver for the X10 Mouse
Remote (or set its serial driver for a
different COM port).
Cursor jumps when a button on the
Mouse Remote is pressed:
• The X10 mouse driver included with
the system has not been installed.
Install it as shown on page 16.
Cursor movement seems slow or
sluggish:
• Try different speed settings in the
Remote Mouse Properties Sheet in the
Control Panel.
Cursor seems to run around the screen
by itself, selecting menus and bringing
up screens:
• Caused by loss of PS/2 mouse data
synchronization. Change the mouse
driver to X10 Remote PS/2 Mouse
Driver (Resync).
Tray Icon not visible (Windows 95):
• The X10 mouse driver included with
the system has not been installed, or
the Mouse Remote has not been
detected. Check that the driver has
been installed and that all mouse
connections have been made
correctly.
• You might have selected close from
the Menu that comes up when you
click on the tray icon. Select Start,
then Programs, then Remote, then
Remote Mouse Buttons, to again show
the Mouse Remote tray icon.
Note: speed, mouse trails, etc. can be
set from the Remote Mouse Properties
Sheet in the Control Panel. If the tray icon
is NOT visible in the system tray (because
you closed it) then a Configure button will
be available in the properties sheet
allowing you to configure the Mouse
Remote Buttons from there. If the tray icon
IS visible in the system tray there is no
Mouse related problems:
No mouse control (even the
standard mouse) or no cursor in
Windows:
• Ensure that the JR21A Mouse
Receiver is plugged into your serial or
PS/2 port and your mouse is plugged
into the receiver.
• Ensure that the switch on the JR21A
is on (forward).
• Ensure that if you plugged the JR21A
into your
serial
port that you have a
serial
mouse plugged into the JR21A.
• Ensure that if you plugged the JR21A
into your PS/2
PS/2
PS/2
PS/2
PS/2 port that you have a
PS/2
PS/2
PS/2
PS/2
PS/2 mouse plugged into the JR21A.
• Ensure that a compatible driver is
loaded (i.e. the Windows default
driver or the X10 driver).
• Mice that provide additional
functions (e.g. the Intellimouse
™
)
cannot be used in the same port as
the Mouse Remote. In this case,
attach the Mouse Remote to a
different port (Windows 95).
• A DOS driver might be loaded and
could be leaving the system in an
unknown state before Windows
starts. Remove all DOS mouse
drivers, and restart Windows.
Note 1: If you can’t get your PS/2
mouse to work when plugged into the
JR21A receiver (which is plugged into
your PS/2 port). Or if the Mouse Remote
doesn’t work when configured this way:
Connect your PS/2 mouse to your PS/2
port and connect the JR21A to your serial
port instead. Make sure you set your
default mouse back to its original PS/2
driver and install the serial driver for the
X10 Mouse Remote.
Note 2: If you can’t get your serial
mouse to work when plugged into the
JR21A receiver (which is plugged into
your serial port). Or if the Mouse Remote
doesn’t work when configured this way:
Connect your serial mouse to your serial
