background image

36

12.

Type 

Administrators

 in the field labelled 

Enter the object names to select

. This will 

enable the 

Check Names

 command button.

13.

Click the 

Check Names

 command button, then click 

OK

.

14.

The newly created user will now be a member of both the Administrators and Users 
groups and should match the privileges of the default user account.

15.

Flush the cache to retain this change. 

Caution

Because of the limited size of the flash memory, it is strongly recommended 
that other applications available to the new and existing users be configured 
to prevent writing to the local file system. For the same reason, it is also 
recommended that 

extreme care be exercised when changing configuration 

settings of the factory-installed applications.

Remote Administration and Firmware Upgrades

Rapport Administrative Software

Rapport is a full-featured remote administration tool set available from Wyse Technology. 
It accesses the terminal through the Rapport Agent, PXE, and VNC server utilities 
installed on the terminal. Rapport allows the terminal administration functions (including 
firmware upgrades) to be performed without requiring an administrator to visit the 
individual terminal sites. 

For specific information on using Rapport, consult the Rapport help documentation.

For local custom fields that may be accessed by Rapport, refer to “Custom Fields” in 
“Control Panel Extended Selections”.

Add-on Modules

If it is desired to install an add-on module, an administrator must use the built-in Rapport 
packages for administering the terminal. Disable the write filter and enable the write filter 
as needed to save the changes.

Firmware Upgrades

Intel's Preboot Execution Environment (PXE) is a protocol that defines interaction 
between TCP/IP, DHCP and TFTP to enable a client to download a preboot environment 
from a server.

PXE client is installed on the terminal and the PXE server component is part of the 
Rapport Administrative Software suite.

Note

Citrix ICA auto update does not function for the ICA client installed on the 
terminal; updates are implemented through the standard firmware upgrade 
process.

Содержание Winterm 9235LE

Страница 1: ...Winterm 9000 Series XPE Based Terminals Quick Reference Guide Issue 071702 ...

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Страница 3: ...Winterm 9000 Series XPE Based Terminals Quick Reference Guide Issue 071702 883731 01 Rev A July 2002 Wyse Technology Inc 3471 North First Street San Jose CA 95134 1801 ...

Страница 4: ...This page intentionally blank ...

Страница 5: ...ts are trademarks and or registered trademarks of their respective companies The Energy Star emblem does not represent endorsement of any product or service Specifications subject to change without notice Patents The Wyse product s described herein is are covered by U S Patent No 5 918 039 and other patents pending Restricted Rights Legend Use duplication or disclosure by the Government is subject...

Страница 6: ...mitted by your paid up license fees so long as such use is always in conjunction with your Terminal The Software may contain programs or codes Licensed Components which have been licensed or sublicensed to Licensor by third parties Third Party Producers Such Licensed Components shall be included within the term Software as used in this License Subject to the express terms of this License all right...

Страница 7: ...egardless of the form of action or legal theory under which the liability may be asserted even if advised of the possibility or likelihood of such damages Licensor does not warrant that the functions contained in the product will meet your requirements or that the operation will be uninterrupted or error free SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL O...

Страница 8: ...e may contain support for programs written in Java Java technology is not fault tolerant and is not designed manufactured or intended for use or resale as online control equipment in hazardous environments requiring fail safe performance such as in the operation of nuclear facilities aircraft navigation or communication systems air traffic control direct life support machines or weapons systems in...

Страница 9: ...ld 1 Grant of License SOFTWARE includes software already installed on the SYSTEM SYSTEM SOFTWARE and if included in the SYSTEM package software contained on the CD ROM disc and or floppy disk s This EULA grants you the following rights to the SOFTWARE Refund If you do not agree to the terms of this EULA MANUFACTURER and MS are unwilling to license the SOFTWARE to you In such event you may not use ...

Страница 10: ... THE SOFTWARE IN NO EVENT SHALL MS BE LIABLE FOR ANY AMOUNT IN EXCESS OF U S TWO HUNDRED FIFTY DOLLARS U S 250 00 Customer Remedies MANUFACTURER s and MANUFACTURER s supplier s entire liability and your exclusive remedy shall be at MANUFACTURER s option either a return of the price paid or b repair or replacement of the defective SOFTWARE that does not meet the Limited Warranty and which is return...

Страница 11: ...nologies with certain Microsoft products may require an additional license For both Microsoft products and non Microsoft products you should consult the license agreement accompanying the applicable product or contact the applicable licensor to determine whether use of NetMeeting Remote Assistance or Remote Desktop is permitted without an additional license Consent to Use of Data You agree that MS...

Страница 12: ... MANUFACTURER has not included a back up copy of the SOFTWARE with the SYSTEM you may make a single back up copy of the SOFTWARE You may use the back up copy solely for archival purposes Except as expressly provided in these licensing terms you may not otherwise make copies of the SOFTWARE including the printed materials accompanying the SOFTWARE NOT FAULT TOLERANT THE SOFTWARE MAY CONTAIN TECHNOL...

Страница 13: ... its suppliers including Microsoft Corporation 3 Limited Warranty MANUFACTURER warrants that the SOFTWARE will perform substantially in accordance with the accompanying written materials for a period of ninety 90 days from the date of receipt Any implied warranties on the SOFTWARE are limited to ninety 90 days Some states jurisdictions do not allow limitations on duration of an implied warranty so...

Страница 14: ... governments For additional information on exporting the SOFTWARE see http www microsoft com exporting U S GOVERNMENT RESTRICTED RIGHTS The SOFTWARE and documentation are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 or ...

Страница 15: ... a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Caution Changes or modifications not covered in this manual must be approved in writing by the manufacturer s Regulatory Engineering department Changes or modifications made without written approval may void the user s authority to operate the equipment Terminal Requi...

Страница 16: ...e only with the same or equivalent type as recommended by the manufacturer Model 9235LE Terminals For use with External Power Supply DVE Model DSA 0301 05 or certified equivalent model supplied by the manufacturer Model 9440XL Terminals For use with External Power Supply Flytech CARRY I Model FT 8006A or certified equivalent model supplied by the manufacturer Noise Suppressor A noise suppressor fe...

Страница 17: ...ures 6 Logging On 6 Automatic Log on 6 Manual Log on 6 Automatically Launched Utilities 7 Write Filter 7 NetXClean 7 VNC Server 7 Time Synchronization Utility 7 The XPE Desktop 8 User s Desktop 8 Administrator s Desktop 10 About Dialog Box 11 Logging Off from Restarting and Shutting Down the Terminal 13 Programs Menu Extended Selections 15 Citrix Program Neighborhood 15 Remote Desktop Connection 1...

Страница 18: ...on Summary 31 Local Drives 32 Drive Z 32 Drive C and Flash 32 Saving Files 33 Mapping Network Drives 33 Domain Participation 33 Joining to a Domain 33 Roaming Profiles 34 WinPing Utility 34 User Log on Accounts 35 Creating a New User Account 35 User Profiles 35 Remote Administration and Firmware Upgrades 36 Rapport Administrative Software 36 Add on Modules 36 Firmware Upgrades 36 WinVNC Windows VN...

Страница 19: ... Terminal Emulation Window 17 10 Internet Explorer Window 18 11 WinVNC Current User Properties Dialog Box 19 12 Write Filter Control Dialog Box 20 13 Administrator s Control Panel Window Classic View List 21 14 Ramdisk Configuration Dialog Box 22 15 Custom Fields Dialog Box 23 16 Services Window 26 17 WinPing Window 34 18 VNC Connection Details Dialog Box 39 19 VNC Authentication Dialog Box 39 20 ...

Страница 20: ...xviii ...

Страница 21: ... Based terminals currently include the Model 9235LE and the Model 9440XL About This Guide This quick reference guide supplements the standard Windows XP and Windows XPE documentation supplied by Microsoft Corporation The guide explains the differences enhancements and additional features provided by Wyse with the terminal It does not attempt to describe the standard features found in Windows XP an...

Страница 22: ...e terminal emulation software uses the Telnet protocol to communicate with the computing platform Support Servers Rapport Remote Administration The Wyse Rapport Administrative Software must be installed on a Windows NT 4 0 or Windows 2000 Server or workstation capable of logging on as administrator to a domain that provides specified network services and which can access a software repository for ...

Страница 23: ...ftware or from a separate installation The administrator using the VNC Viewer must know the password to the server component on your machine as well as your machine s IP address or valid DNS name Refer to WinVNC in Remote Administration and Firmware Upgrades for information about VNC Model Summary Note Terminal data sheets the product registration form and information about Rapport Remote Administ...

Страница 24: ...board and mouse serial and parallel devices and USB peripherals are on the back panel of the terminal A PCMCIA option slot is available if an ISA to PCI Riser Extender card and a PCMCIA adapter are installed The power push button switch four LED indicators and audio connectors are on the front of the terminal Figure 2 Model 9440XL Terminal ...

Страница 25: ... after plugging power into the unit The user should not press the power button to boot up until the amber light goes out The following items are provided in the box with each terminal and should be used with the installation Keyboard and mouse may or may not be included Power cord may or may not be included Power supply Noise suppressor ferrite bead Desktop mounting stand if required Quick Start G...

Страница 26: ... instructions for flushing the cache The Log On to Windows dialog box is bypassed if automatic log on is enabled If you want to log on as a different user while autologon is enabled log off while holding down the Shift key This will cause the Log On to Windows dialog box to display and allow you to manually enter the log on information Manual Log on When automatic log on is not enabled see above u...

Страница 27: ...al configuration will be lost when the terminal is rebooted unless the write filter cache is flushed during the current boot session See Write Filter in Utilities and Settings for instructions on how to flush the cache NetXClean Upon system boot the NetXClean utility is automatically launched NetXClean is a cleanup utility that keeps extraneous information from being stored on the local disk See N...

Страница 28: ...Start menu and or appear as icons on the desktop Refer to the Citrix NFuse 1 6 server documentation for information and instructions For information pertaining to the functionality of the standard Windows XP desktop and Start menu items refer to the applicable Microsoft documentation http support microsoft com default aspx Search and navigate to the Windows XP Support Center See Programs Menu Exte...

Страница 29: ...not open a pop up menu Note You may copy and paste text between remote session and the local computer by using standard copy and paste methods Note Figure 3 shows the Model 9440XL desktop for the Model 9235LE the shown Start menu ShutDown listing is replaced with listings for logging off restarting and shutting down the terminal ...

Страница 30: ...nstalled it may be opened from the Start Programs menu The write filter status indicator and the VNC server icon are located in the task bar system tray Extended resources available only to administrators may be accessed from the Start menu For information pertaining to the functionality of the standard Windows XP desktop and Start menu items refer to the applicable Microsoft documentation http su...

Страница 31: ...own the terminal About Dialog Box Click on About in the Start menu to open the About dialog box Figure 5 This dialog box displays general information about the terminal Note Figure 5 is a typical About dialog box and is presented as an example only The information in the dialog box will vary for different terminals and software releases Click on the Installed Modules command button to open a dialo...

Страница 32: ...12 Figure 5 About Dialog Box ...

Страница 33: ...che See Utilities and Settings for information about the write filter If you make changes to system configuration settings and want them to persist you must flush the write filter cache during the current boot session Otherwise the new settings will be lost when the terminal is shut down or restarted The write filter cache contents are not lost when you simply log off and on again as the same or d...

Страница 34: ... must remain plugged in for this to work Terminal Time After power off clock time will not be lost as long as the power source remains plugged in Clock time will be lost however if the power source is unplugged and the battery option is not installed The local time utility may be set to synchronize the terminal clock to a time server automatically at a designated time or manually Note Correct time...

Страница 35: ...s the Citrix Program Neighborhood window see Figure 7 This window which also opens from a desktop icon facilitates connections to remote applications running on ICA servers Documentation for the ICA client application is available from the Citrix Corporation Web site http www citrix com support navigate to Support Product Documentation Figure 7 Citrix Program Neighborhood Window ...

Страница 36: ...utton This dialog box which also opens from a desktop icon is used to establish connections to remote applications using RDP See Microsoft documentation for a detailed explanation and instructions on how to use the Remote Desktop Connection dialog box http www microsoft com search for Remote Desktop Figure 8 Remote Desktop Connection Dialog Box Expanded ...

Страница 37: ...lled on the terminal as an option Figure 9 shows the initial terminal emulation window Refer to the terminal emulation documentation supplied separately for complete instructions By default a desktop icon is not installed Figure 9 Terminal Emulation Window ...

Страница 38: ...been preselected at the factory to limit writing to flash memory These settings prevent exhaustion of the limited amount of flash memory available and should not be modified The user may access another browser through an ICA or RDP account if more browser resources are required The local browser opens from the Start menu or from a desktop icon Figure 10 Internet Explorer Window ...

Страница 39: ...the default password is Wyse and selection of parameters for the VNC server utility installed on your terminal VNC server allows the terminal to be operated monitored shadowed from a remote machine on which VNC Viewer is installed VNC is intended primarily for support and troubleshooting purposes See WinVNC Windows VNC in Remote Administration and Firmware Upgrades for instructions Note Hovering t...

Страница 40: ...e cache flush the cache view the status of the write filter and disable enable the write filter The system tray on the task bar contains a color icon that indicates the status of the write filter Green indicates that the write filter is active and red indicates that the write filter is inactive See Write Filter in Utilities and Settings for detailed information about the write filter Figure 12 Wri...

Страница 41: ... panel is shown in Figure 13 is accessed by clicking on Start on the task bar and selecting Settings Control Panel Figure 13 Administrator s Control Panel Window Classic View List Extended selections available on the administrator s Control Panel are discussed in the following subparagraphs ...

Страница 42: ...configure the RAM disk size If you change the size of the RAM disk you will be prompted to restart for changes to take effect but to permanently save the change be sure that the write filter cache has been flushed during the current boot session before restarting Figure 14 Ramdisk Configuration Dialog Box Note Default RAM disk size may vary depending on the terminal model and installed memory size...

Страница 43: ...r administrator and other unspecified information Refer to the Rapport documentation for instructions on the need and use of custom fields information Click on the Change button in the dialog box to transfer the custom fields information to the Windows registry The information is then available to the Rapport Client Manager To permanently save the information flush the write filter cache during th...

Страница 44: ...ferent for each of the languages listed above Arabic Belgian French Brazilian ABNT A34 Canadian Eng Multi Canadian Fr Multi Canadian French Danish Dutch English UK English US default Finnish French German Hebrew Italian Italian 142 Japanese Korean Latin American Norwegian Portuguese Spanish Spanish Variation Swedish Swiss French Swiss German Thailand US International Czech Hungarian Romanian Slova...

Страница 45: ... in Utilities and Settings for detailed information about the write filter Services The Services selection opens the Services window see Figure 16 which lists the services installed on the terminal Of particular interest are VNC Server and Client Cleanup NetXClean either of which may need to be stopped or restarted by the terminal administrator as discussed in Utilities and Settings in this docume...

Страница 46: ...he WinVNC Current User Properties dialog box Figure 11 An administrator also may open this dialog box through an icon in the task bar system tray and also from the Start Programs menu See WinVNC Windows VNC in Remote Administration and Firmware Upgrades for instructions ...

Страница 47: ...isting is present expand it so that ports presently used are displayed 4 Plug the USB end of the converter cable into the terminal 5 The Ports COM LPT listing will appear if not already present Under the Ports COM LPT listing a new COM port will appear for the new connection Note which COM port number is assigned to the new connection 6 Continue the installation procedure for the connected device ...

Страница 48: ...me for the printer and click on Next 12 Select the Do not share this printer radio button and click on Next 13 Choose whether to print a test page or not and click on Next 14 Click on Finish 15 The installation will complete and a test page will print if this option was chosen Using the Manufacturer s Print Drivers Install the driver provided by the manufacturer and follow the manufacturer s instr...

Страница 49: ...he all future writes during the current boot session are written to the flash with no further caching until a reboot occurs The write filter may also be enabled disabled through the command line or through the Write Filter Control dialog box The enabled disabled status of the write filter is displayed on the green red button icon on the task bar system tray green indicates that the write filter is...

Страница 50: ...view the results you should open the Write Filter Control dialog box to determine if flushing has completed Note The write filter status icon on the task bar system tray turns red immediately when the cache flush operation is started although the flush action may take up to several minutes to complete Caution Do not attempt to flush the cache while the cache is currently being flushed If you open ...

Страница 51: ...ean is a service that runs constantly in the background and operates only on the flash memory Cleanup is triggered on either service startup or user logoff NetXClean performs the cleanup invisibly and no user input is necessary If a flush of the write filter cache puts junk in flash directories that must be kept clean or allows junk to continue being written to flash after the write filter cache i...

Страница 52: ...d non volatile flash memory It is recommended that you avoid writing to drive C Writing to drive C reduces the size of the flash If flash size is reduced to below 3 MB the terminal will become unstable Caution If flash memory size is reduced to 2 MB the terminal s image will be irreparably damaged and it will be necessary for you to contact an authorized service center to repair the terminal It is...

Страница 53: ...twork drives if you log on as either Administrator or User To keep the mappings after the terminal is rebooted you must 1 Select the Reconnect at logon check box and 2 Flush the write filter cache during the current boot session Since a user log on can not flush the write filter cache the mappings can be retained by logging off the user do not shut down or restart and logging back on as Administra...

Страница 54: ...ults from pinging Windows Ping Packet InterNet Groper is a diagnostic tool familiar to administrators It sends an echo request to a network host The host parameter is either a valid host name or an IP address If the host is operational and on the network it responds to the echo request The default is to send 5 echo requests and then stop if no response is detected WinPing sends one echo request pe...

Страница 55: ...tor must create the user in the User group and also add the new user to the administrator group The default user is in both groups otherwise the new user will not be able to add a local printer While the user is in the administrator group he is still locked down in what he can do To create the user 1 Log in as administrator 2 Open the Administrative Tools window Start Settings Control Panel Classi...

Страница 56: ...t Agent PXE and VNC server utilities installed on the terminal Rapport allows the terminal administration functions including firmware upgrades to be performed without requiring an administrator to visit the individual terminal sites For specific information on using Rapport consult the Rapport help documentation For local custom fields that may be accessed by Rapport refer to Custom Fields in Con...

Страница 57: ... task bar system tray The default password in this dialog box is Wyse Caution The default password permits a remote administrator to configure a new or reset terminal from a remote location rather than making a personal appearance at the terminal site For security this password should be changed as soon as possible upon receipt of the terminal Before a client computer can access your terminal 1 Yo...

Страница 58: ...omputer operator may log on to your terminal as follows 1 Start the VNC Viewer program this will open the Connection Details dialog box 2 If the network is slow press the Options button to open the Connection Options dialog box Check the Restrict Pixels to 8 bit box this will increase speed at the expense of display quality Press OK to return to the Connection Details dialog box 3 In the VNC serve...

Страница 59: ...39 Figure 18 VNC Connection Details Dialog Box Figure 19 VNC Authentication Dialog Box ...

Страница 60: ...o be used before any of the others is tried Check boxes Allow CopyRect encoding When selected VNC viewer informs the VNC server it can cope with CopyRect encoding Deiconify on Bell Often a beep will sound because you are being notified of something such as e mail arriving or a compilation finishing This selection causes a minimized VNC viewer to be restored when the bell character escape sequence ...

Страница 61: ...perate it using the keyboard and mouse Disable clipboard transfer Clipboard changes caused by cutting or copying at either the viewer of server are normally transferred to the other end This option disables clipboard transfers Emulate 3 Buttons with 2 button click Users with a two button mouse can emulate a middle button by pressing both buttons at once if this option is selected Full screen mode ...

Страница 62: ...WintermTM 9000 Series XPE Based Terminals Quick Reference Guide Issue 071702 Written and published by Wyse Technology Inc July 2002 PDF created using FrameMaker and Acrobat ...

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