14
Trouble Shooting
How to deal with it when failed to join ZigBee network?
Please confirm gateway works normally, and is allowed
to add network, and this product iswithineffective
communication range.
Q:
A:
How to handle it when it stays alarming in the early
stage of installation?
Please confirm main body of door contact matches that of
magnetic parts, and size difference is within tolerance.
How to deal with it when this product is not online
displayed on the smart APP?
A1: Please check if it’s accessible to ZigBee network
gateway within?
A2: Please check if sensor is installed in the effective
communication range of gateway? Besides, switch on
smart APP to check power supply. If battery power is low,
please replace battery.
Q:
A:
Q:
A:
