CLOUD VOICE S Service
– Cisco 8865 IP Phone User Guide
Version 4.0
2
© 2018 WTT HK Limited, All Rights Reserved
Table of Content
1
Phone Set Features and Functions ..................................................................................... 3
1.1
Operation for IP Phone 8865 ......................................................................................... 3
1.2
Location of Control ......................................................................................................... 4
2
Preference Setup .................................................................................................................. 6
2.1 Adjusting Brightness ........................................................................................................ 6
2.2 Adjusting Ringer Volume and Ringtone ........................................................................... 6
2.2.1 Change Volume .......................................................................................................... 6
2.2.2 Change Ringtone ........................................................................................................ 6
3
Basic Features ...................................................................................................................... 7
3.1
Placing a Call ................................................................................................................. 7
3.2 Answering a Call .............................................................................................................. 7
3.3 Ending a Call .................................................................................................................... 7
3.4
Muting a Call .................................................................................................................. 8
4
Call Management Features .................................................................................................. 9
4.1 Putting a Call on Hold ...................................................................................................... 9
4.2
Call Waiting .................................................................................................................... 9
4.3
Transferring a call........................................................................................................... 9
4.4
Redialing the Last Number Dialed ................................................................................. 9
4.5
Forwarding Calls to another Phone.............................................................................. 10
4.5.1 Setting up Call Forwarding from your IP Phone ................................................... 10
4.5.2 Setting up Call Forwarding from other phone ....................................................... 10
4.5.3 Setting up Call Forwarding via Internet ................................................................ 10
4.6
Placing a Conference Call ............................................................................................ 11
4.7
Call Pickup ................................................................................................................... 11
4.7.1 Call Pickup within your Group ............................................................................... 11
4.7.2 Directed Call Pickup (Specific Group Member) .................................................... 11
4.8
Sim-Ring Mobility ......................................................................................................... 12
4.8.1 Enable / Disable SIM-Ring Mobility ......................................................................... 12
4.8.2 Switching Call Conversation to Mobile .................................................................. 12
4.8.3 Switching Call Conversation from Mobile Back to IP Phone ................................ 12
5.
VoiceMail Service (iVoiceMail Plus) .................................................................................. 13
5.1
Activating VoiceMail ..................................................................................................... 13
5.1.1 Activating VoiceMail on your IP Phone .................................................................. 13
5.1.2 Remote Activation of VoiceMail ............................................................................. 13
5.2
Accessing VoiceMail .................................................................................................... 13
5.3
Remote Access to VoiceMail ....................................................................................... 14
5.4
Retrieval of VoiceMail via Outlook 2000/ 2003/ 2007/ 2010/ 2013 .............................. 14
6.
VoiceMail Service (eVoiceMail) ......................................................................................... 15
6.1 Activating VoiceMail ........................................................................................................ 15
6.1.1 Activating VoiceMail on your IP Phone .................................................................. 15
6.1.2 Remote Activation of VoiceMail ............................................................................. 15
6.2 Accessing VoiceMail ....................................................................................................... 15
6.3 Remote Access to VoiceMail ......................................................................................... 16
7. Using the Phone Log .......................................................................................................... 17
7.1 Viewing and Dialing from the Phone Log ....................................................................... 17
7.2 Delete Call Record from the Phone Log ......................................................................... 17
8.
Extension Mobility ............................................................................................................ 18
8.1 Login .............................................................................................................................. 18
8.2 Logout ............................................................................................................................ 18
9. Password Management ................................................................................................. 19
9.1 Change the Cloud Voice Password ........................................................................... 19
9.2 Change the IP Phone PIN .......................................................................................... 20
