25
Trouble
shooting
Trouble
shooting
D e s c r i p t i o n
C h e c k
S o l u t i o n
Gate Station
can not call
door phone
check
the
connection from Gate State
to
decoder.Can not call a door phone
,check the connection from door phone
to decoder
;
please
check
whether
the
door phone is damaged
Connect all the wires correctly
and change another Gate Station
to test
Video
door
phone
with grating but
no photos
Connect all the wires correctly
and change another door phone to
test
check
the
connection from Gate State to
decoder if there are no photos in Gate
Station.Check the connection from door
phone to decoder if there are no photos
in door phone
;
please
check
whether
the
door
phone is damaged.
Can not unlock by
IC card
1.whether
IC card is registered
2.whether
IC card is damaged
3.whether the method of swiping card is
correct and Gate State is damaged
The distance from IC card to induction zone
must <30mm.If all the cards can not unlock,
check the wires of Gate Station If just one card
can not unlock,it means the card is not registered
or deleted records or damaged.
All the tenants
in a building
can not unlock
Check connection from Gate Station
to power supply and from power supply
to electric lock,whether electric
lock match
(
our
system
is
high unlock)
whether
wiring
of
Gate Station is
connected.
If unlock by password,check whether wiring is
connected correctly.If can not unlock,check Gate
Station LOCK and system power supply terminal
+
NO 12V voltage output when unlock,If there is no
voltage at the LOCK position change Gate Station
,
.
If there is voltage at the NO position, change electric
lock.If there is no voltage at the NO position,check
whether wiring is connected correctly and power
supply is damaged