CLEANRAY-2000
Warranty
WPI (World Precision Instruments) warrants to the original purchaser that this equipment, including its
components and parts, shall be free from defects in material and workmanship for a period of one year from
the date of receipt. WPI’s obligation under this warranty shall be limited to repair or replacement, at WPI’s
option, of the equipment or defective components or parts upon receipt thereof f.o.b. WPI, Sarasota, Florida
U.S.A. Return of a repaired instrument shall be f.o.b. Sarasota.
The above warranty is contingent upon normal usage and does not cover products which have been modified
without WPI’s approval or which have been subjected to unusual physical or electrical stress or on which the
original identification marks have been removed or altered. The above warranty will not apply if adjustment,
repair or parts replacement is required because of accident, neglect, misuse, failure of electric power, air
conditioning, humidity control, or causes other than normal and ordinary usage.
To the extent that any of its equipment is furnished by a manufacturer other than WPI, the foregoing warranty
shall be applicable only to the extent of the warranty furnished by such other manufacturer. This warranty will
not apply to appearance terms, such as knobs, handles, dials or the like.
WPI makes no warranty of any kind, express or implied or statutory, including without limitation any warranties
of merchantability and/or fitness for a particular purpose. WPI shall not be liable for any damages, whether
direct, indirect, special or consequential arising from a failure of this product to operate in the manner desired
by the user. WPI shall not be liable for any damage to data or property that may be caused directly or indirectly
by use of this product.
Claims and Returns
• Inspect all shipments upon receipt. Missing cartons or obvious damage to cartons should be noted on the
delivery receipt before signing. Concealed loss or damage should be reported at once to the carrier and
an inspection requested. All claims for shortage or damage must be made within 10 days after receipt of
shipment. Claims for lost shipments must be made within 30 days of invoice or other notification of shipment.
Please save damaged or pilfered cartons until claim settles. In some instances, photographic documentation
may be required. Some items are time sensitive; WPI assumes no extended warranty or any liability for use
beyond the date specified on the container.
• WPI cannot be held responsible for items damaged in shipment en route to us. Please enclose merchandise
in its original shipping container to avoid damage from handling. We recommend that you insure merchandise
when shipping. The customer is responsible for paying shipping expenses including adequate insurance on all
items returned.
• Do not return any goods to WPI without obtaining prior approval and instructions (RMA#) from our returns
department. Goods returned unauthorized or by collect freight may be refused. The RMA# must be clearly
displayed on the outside of the box, or the package will not be accepted. Please contact the RMA department
for a request form.
• Goods returned for repair must be reasonably clean and free of hazardous materials.
• A handling fee is charged for goods returned for exchange or credit. This fee may add up to 25% of the sale
price depending on the condition of the item. Goods ordered in error are also subject to the handling fee.
• Equipment which was built as a special order cannot be returned.
• Always refer to the RMA# when contacting WPI to obtain a status of your returned item.
• For any other issues regarding a claim or return, please contact the RMA department
WORLD PRECISION INSTRUMENTS
USA:
175 Sarasota Center Boulevard, Sarasota FL 34240-9258 USA
Tel:
(941) 371-1003 •
Fax:
(941) 377-5428 • [email protected] •
www.wpiinc.com
UK:
1 Hunting Gate, Hitchin, Hertfordshire SG4 0TJ England • 44 (0)1462 424700 • [email protected]
Germany:
Pfingstweide 16, D-61169 Friedberg (Hessen) • Tel: +49 (0)6031 67708-0 • Fax: +49 (0)6031 67708-80 • [email protected]
China & Hong Kong:
Rm 27A, No 8 Donfang Rd., Pudong New District, Shanghai PRC • +86 68885517 • [email protected]
Brazil
: Conselheiro Nabias, 756 sala2611, Santos-São Paulo 11045-002 Brazil • [email protected]
