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4K IP Streaming Extender

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8. Troubleshooting & Maintenance

1)

If the IPA manager does not detect any Transmitters/Receivers, please make sure:

l

Whether the IP address is configured correctly. Please ensure the IP of the
connected control PC is set to the same network segment as the TX / RX.

l

Whether there is an IP address conflict with another device in the same
network. Please make sure, each device has a different IP address in the same
LAN.

l

Power supply is normal and as specified.

l

The connection cables are of high-quality and the link has been established
successfully.

2)

If the IPA manager detects the connected TX/RX units correctly, please confirm
whether the video source is selected correctly and that the connection cable
functions as specified.

Note:

If your problem still remains after following the troubleshooting steps above,

please contact your local dealer or distributor for further assistance.

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Содержание IPA100

Страница 1: ...IPA100 4K IP Streaming Extender All Rights Reserved Version IPA100_2019V1 2 User Manual...

Страница 2: ...ses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications It has been tested and found to comp...

Страница 3: ...or install this product near water l Do not put any heavy items on the extension cable in case of extrusion l Do not remove the housing of the device as opening or removing housing may expose you to...

Страница 4: ...8 4 2 Connection Type 8 4 3 System Diagram 9 4 4 Hardware Setup 10 5 Operation of IPA Manager 12 5 1 General Information 12 5 2 Device Configuration 13 5 3 Start IPA Manager 15 5 4 Video Routing Tab 1...

Страница 5: ...obal Command Options and Settings 35 5 10 1 Receiver RX Settings Options 35 5 10 1 1 Analog Audio Output Settings 35 5 10 1 2 HDMI Audio Output Settings 35 5 10 1 3 Display EDID 36 5 10 1 4 Network Se...

Страница 6: ...4K IP Streaming Extender 9 Customer Service 54...

Страница 7: ...interoperability and flexibility It is ideal for distributing AV over 10 Gigabit Ethernet in enterprises and other large scale installations 1 1 About 10G Network Unlike traditional AV extension tech...

Страница 8: ...d IR to any units by using Unicast or Broadcast IPV4 protocol or local control by API server l IPA100 series are configurable HDCP 2 2 compliant from transmitter to receiver l Allows a video source to...

Страница 9: ...100D Receiver RX l 2x Mounting Ears with 6 Screws l 4x Plastic Cushion l 1x 3 pin Terminal Block l 1x Power Adaptor 12V DC 2A l 1x User Manual Note Please contact your distributor immediately if any d...

Страница 10: ...pin terminal block IPA100D Video Output 1 HDMI Video Output Connector 1 Type A female HDMI HDMI Output Resolution Up to 4Kx2K 60Hz 4 4 4 8bit Audio Output 1 AUDIO Audio Output Connector 1 3 5mm jack...

Страница 11: ...transmitted HDMI LED The LED illuminates green when the HDMI video source is selected DP LED The LED illuminates green when the DP video source is selected 3 2 IPA100E Rear Panel DC 12V DC port for A...

Страница 12: ...ort to connect control devices such as PC for system control via software and Ethernet pass through The PC can also be indirectly connected to the network switch 3 3 IPA100D Front Panel POWER LED The...

Страница 13: ...trol IR OUT 3 5mm jack to connect an IR emitter for IR routing control RS232 3 pin terminal block for RS232 routing control Supports point to point unicast and point to multipoint broadcast configurat...

Страница 14: ...ration there is no need for a switch Distribute full uncompressed data up to 4K 60Hz 4 4 4 resolution as well as 1G Ethernet audio and control signals over a single copper or fiber cable Splitter One...

Страница 15: ...duct line features full bezel correction and instant seamless switching of full bandwidth source material as well as further innovative features for video wall management 4 3 System Diagram The follow...

Страница 16: ...want to test additional audio extension 6 Optional Connect RS232 devices as needed if you want to test RS232 serial extension between TX and RX units 7 Optional Connect GbE compatible Ethernet devices...

Страница 17: ...dcast setting is disabled using the appropriate configuration software provided the switch manufacturer l Switch list The below table contains the Ethernet switches validated and known to work with IP...

Страница 18: ...The IPA Manager can be used on any Windows PC using Microsoft Net framework 4 0 or later Windows version The PC running the Control Center can be connected to the ETHERNET port of any device or to any...

Страница 19: ...e Gigabit Ethernet port on one of the devices TX or RX Now launch the application Upon launch the IPA Manager main window will open up in the Video Switching tab It will discover all the TX and RX dev...

Страница 20: ...ilarly if a display device is connected to the RX an illustration of a display will appear within the corresponding RX tile If no device is visible within the tile it means that the device is connecte...

Страница 21: ...lt port number of 6970 The Control Server currently only listens to port 6970 After connecting to the Control Server the IPA Manager will show discovered devices as tiles There are few things to take...

Страница 22: ...onnected In cases of the input video having a too large bandwidth to fit into a 10G network link e g 4K 60Hz 4 4 4 the video is slightly compressed to bring the stream down below the 10G limitation of...

Страница 23: ...a Right mouse click the gear icon on the respective Receiver RX tile b In the appearing menu select Genlock as Video Mode 2 Joining the RX to TX a In the Transmitter TX section select a TX by clicking...

Страница 24: ...the desired source is connected to onto the blue tile in the Receiver RX section labeled All Displays Comment To verify which RX and TX are joined together left click on the Receiver RX or Transmitter...

Страница 25: ...4K IP Streaming Extender 19 desired option Rename Clear Preset Save Preset Recall Preset...

Страница 26: ...portion is reserved for configuring and setting up the video wall while the bottom half lists all available TX Transmitter and RX Receiver units The video wall size can be adjusted by changing the nu...

Страница 27: ...elect it b Drag and drop the desired Receiver RX devices onto the tile labeled RX Drop Here 3 Next drag the desired Transmitter TX source tile and drop it onto the tile labeled TX Drop Here 4 The sour...

Страница 28: ...Streaming Extender 22 5 5 2 Preset Management To save the current video wall settings or recall the previously stored setting select Preset 1 9 and click the save icon to save or recall a preset Save...

Страница 29: ...4K IP Streaming Extender 23 To delete a preset select one and the click the delete icon to delete it Delete Icon...

Страница 30: ...d click the gear icon then type the new name in the textbox and click Y to save 5 5 3 Removing Receiver RX from Video Wall To remove a Receiver RX from the Video Wall click the gear icon on the receiv...

Страница 31: ...s To control the receiver s output resolutions click the gear icon on the video wall selection Select Wall Monitors Resolutions and choose the desired resolution from list of available resolutions The...

Страница 32: ...ogether to route their HDMI audio signal 1 Verify if the Receiver RX is currently joined to an appropriate Transmitter TX a Click on the RX to highlight the TX it is joined to in blue b Selecting the...

Страница 33: ...ut signal The multichannel HDMI audio will not be downmixed 3 To send the audio to the analog output connector mini XLR select the Analog Audio Output tab and choose HDMI Audio Downmix from the pull d...

Страница 34: ...tter TX section select a TX by left clicking on its associated active tile b Drag and drop the TX tile over the RX tile it is to be joined with c TX and RX are now joined together d Repeat above steps...

Страница 35: ...ect the RS 232 Routing tab in the IPA Manager interface 2 Verify which Transmitters and Receivers are joined together Left click on the device tile you want to see the connection status of All joined...

Страница 36: ...4K IP Streaming Extender 30...

Страница 37: ...l Displays in the Receivers section of the RS 232 Routing tab 5 8 2 Sending RS 232 Data from IPA Manager to a Device 1 Click gear icon of the respective transmitter or receiver tile 2 Select Send Rece...

Страница 38: ...ct the Infrared Routing tab in the IPA Manager interface 2 Verify which Transmitters and Receivers are joined together Left click on the device tile you want to see the connection status of All joined...

Страница 39: ...ile onto the tile labeled All Displays in the Receivers section of the RS 232 Routing tab 5 9 2 Sending IR Data from IPA Manager to a Device 1 Click gear icon of the respective transmitter or receiver...

Страница 40: ...ples http www remotecentral com features irdisp1 htm The pronto format is a series of hex numbers that describe everything that is needed to generate the required waveform It includes the carrier freq...

Страница 41: ...put on a TX 5 10 1 2 HDMI Audio Output Settings Use this tab to control which audio source is output via HDMI There are four options l HDMI Audio from HDMI Genlock Mode The original HDMI audio stream...

Страница 42: ...store the EDID coming from the display connected to the RX unit Use the Save button to save the EDID to a file It is also possible to select and copy the EDID Hex values directly and paste them into a...

Страница 43: ...IP address can be set to be either DHCP or Manual l Select DHCP to receive the IP address from a DHCP server or to be auto assigned with an IP from the 169 254 X X range in case there is no DHCP serv...

Страница 44: ...32 tab to modify edit the RS232 settings Select the desired port configuration Baud Rate Data Bit Stop Bit and Parity Click the Save button to save the updated RS232 configuration New RS232 settings a...

Страница 45: ...s disabled streaming a video from an HDCP protected source to a screen will result in a black image displayed on screen It is also possible to only enable HDCP 1 4 by checking the Disable HDCP 2 2 sup...

Страница 46: ...he IP address can be set to either DHCP or Manual l Select DHCP to receive the IP address from a DHCP server or to be auto assigned an address within the 169 254 X X range in case there is no DHCP ser...

Страница 47: ...232 tab to modify edit the RS232 settings Select the desired port configuration Baud Rate Data Bit Stop Bit and Parity Click the Save button to save the updated RS232 configuration New RS232 settings...

Страница 48: ...ow to update the firmware 1 By default the update folder is in the same directory as the IPA Manager executable and named update If the update folder does not exist it is necessary to create it 2 Copy...

Страница 49: ...the Backup and Restore tab in the IPA Manager interface 2 Type in the backup file name and click Browse to select the destination path 3 Click Write Backup to save the system configuration data into...

Страница 50: ...4K IP Streaming Extender 44 5 11 3 Security Settings Select the Security tab in the IPA Manager interface to enter the section for modifying the password...

Страница 51: ...4K IP Streaming Extender 45 5 11 4 System Logs Select the System Logs tab in the IPA Manager interface to enter the section for inquiring the system logs...

Страница 52: ...4K IP Streaming Extender 46 5 12 Routing Table The routing table allows to gather info about the video HDMI audio analog audio and RS232 routing status Video Routing Table...

Страница 53: ...4K IP Streaming Extender 47 HDMI Audio Routing Table Analog Audio Routing Table...

Страница 54: ...4K IP Streaming Extender 48 RS232 Routing Table...

Страница 55: ...4K IP Streaming Extender 49 Infrared Routing Table...

Страница 56: ...he internet browser and it will enter the below log in webpage Username admin Password admin Please type the user name and password and then click LOGIN Before starting the GUI control make sure the c...

Страница 57: ...aming Extender 51 All connected devices on the network will appear as a blue tiles within the GUI window Note The operation of GUI are same as the IP Manager s please refer to the above chapter for mo...

Страница 58: ...2 7 Panel Drawing IPA100E IPA100D LINK DP HDMI HDMI IN AUDIO IN IR IN RS232 Tx Rx IR OUT DC 12V ETHERNET 224 0 mm 49 2 mm 110 0 mm LINK HDMI HDMI OUT AUDIO OUT IR IN RS232 Tx Rx IR OUT DC 12V ETHERNET...

Страница 59: ...same network Please make sure each device has a different IP address in the same LAN l Power supply is normal and as specified l The connection cables are of high quality and the link has been establ...

Страница 60: ...tear Use of supplies or parts not meeting our specifications No certificate or invoice as the proof of warranty The product model showed on the warranty card does not match with the model of the produ...

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