
19
Troubleshooting
Comfort I– 6720810964 (2014/07)
7
Troubleshooting
7.1
Temperature related faults
7.2
Room thermostat/Programmer related faults
7.2.1 Room thermostat
Faults are displayed alternating with the current room temperature.
7.2.2 Programmer/Receiver
Faults will be display alternating between the fault code and the cause code
Problem
Cause
Remedy
The required room
temperature has not been
achieved.
Airlock
Bleed the radiators and vent the heating system.
Low system pressure
Top up the system pressure via the filling link
Time program
Is the heating on for long enough
Flow temperature
Set a higher flow temperature
Thermostat valve in reference room
Operate the TRV to ensure that it does not stick
Fully open the TRV
The room temperature is higher
that the set value
Check the Room thermostat location
refer to section 3.5
Move the Room thermostat to a more suitable location
Fault
code
Cause
code
Problem
Description
Remedy
A21
1001
No RF signal
All units powered and not showing low
battery symbol
Check signal strength and reposition
Room thermostat for better signal
A22
1002
No RF signal or pairing
fault
All units powered and not showing low
battery symbol
Repeat pairing
A23
1003
Room stat internal sensor
failure
Internal room temperature sensor out of
valid range
Replace RF Room thermostat
A24
1004
Remote RF unit has a fault Another room thermostat in the system has a
problem
Check other room thermostats within
the system for fault codes
A27
1007
Unable to communicate
with boiler’s EMS bus
Boiler is EMS compatible but no
communication
Replace EMS interface
A28
1008
Not paired
Unit is not paired
Unpair and pair all
Blank display or low battery symbol
Batteries are spent
Replace batteries
Fault
code
Cause
code
Problem
Description
Remedy
A21
1001
No RF signal
All units powered and not showing low
battery symbol
Check signal strength and reposition Room
thermostat for better signal
A22
1002
No RF signal or pairing fault
All units powered and not showing low
battery symbol
Repeat pairing
A24
1004
Remote RF unit has a fault
A Room thermostat in the system has
a fault
Check room thermostats within the system
for fault codes
A27
1007
Unable to communicate with
boiler’s EMS bus
Boiler is EMS compatible but no
communication
Replace EMS interface
A28
1008
Not paired
Unit is not paired
Unpair and pair all
Blank display
No connection to EMS bus
Ensure EMS unit is connected properly
Содержание Greenstar Comfort I RF
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