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Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Troubleshooting
Task Type - (O) = Operator
(T) = Technician Task
Problem
Possible Causes
Task
Possible Corrective Action
Unit not heating
Unit not turned “on” at the power socket
O
Turn power to “on” at the power socket on the wall
Switch on control panel not turned on
O
Switch on power “on/off switch” on the control panel
Thermal safety fuse blown
T
Call service technician
Pilot light is broken
T
Call service technician
Plates too cold
Temperature requires adjusting
O
Adjust thermostat
Plates too hot
Temperature requires adjusting
O
Adjust thermostat
Plates not hot
Element failure
T
Test & replace the element if necessary
Food cooking unevenly
Incorrect thermostat setting
O
Choose appropriate setting
WARNING
Technician tasks are only to be completed by qualified service
people. Check faults before calling service technician.
Operation
• If any faults/issues occur with the unit, follow the below troubleshooting procedures
• If the troubleshooting procedures do not correct the problem, contact the Stoddart Service Department
