Page 30
Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Troubleshooting
Problem
Troubleshooting/Cause
The device does not run or the
display does not work
•
Is the power cord loose/connected/switched on
•
Has the circuit breaker tripped or the fuse blown?
•
Is the unit installed in accordance with this user manual?
The display shows a warning
message
•
Operate the device according to the warning message
The device does not properly
cook food
•
Is the device clean?
•
Has the oven reached the correct temperature?
•
Wrong Cookbook recipe selected?
•
Was the food packaged or unpackaged?
•
Was the food removed before cooking time has finished?
The device does not work to
finish cooking
•
A warning message displays� Operate the oven according to the Error code displayed, see Page 31
•
The oven door is open
•
The oven overheats
An error code displays
•
If the oven malfunctions, please contact the Stoddart Service Department� Have the error code noted
Recipe cookbook wont upload
•
Plug USB into PC and ensure file is called “profile” and has not been placed in a sub-folder
MakeProfile�exe wont launch
1� Right click the Windows Taskbar and select Task Manager
2� Left click More Details
3� Scroll down the Processes until you see MakeProfile, right click MakeProfile then select End Task from
the menu� Do this for any instances of MakeProfile
4� Close Task Manager� Re-Launch MakeProfile software from the USB (Right click, open)
Before contacting the Stoddart Service Department, please refer to the following troubleshooting checklist
1.
2.
3.
Operation
WARNING
Technician tasks are only to be completed by qualified service
people. Check faults before calling service technician.
