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An ongoing program of product improvement may require us to change specifications without notice.
woodstonehome.com
[email protected]
tf. 800.578.6836
f. 360.734.0223
Wood Stone Corporation
1801 W. Bakerview Rd.
Bellingham, WA 98226 U.S.A.
M0325.00
Rev. November 2020
Limited Warranty
Professional Series Grill Installation and Operation Manual
ALL WARRANTY SERVICE MUST BE PRE-APPROVED BY WOOD STONE
Wood Stone warrants its equipment to the original purchaser against defects in material or manufacture for a period of
one year from the original date of purchase, subject to the following exclusions and limitations.
Please contact the factory first at 1.800.988.8103 or 1.360.650.1111, seven days a week. Our normal business hours are
7am to 5pm PST Monday–Friday. If calling during non-business hours, follow the recorded instructions for emergency
service and a Wood Stone technician will get back to you promptly.
EXCLUSIONS
The warranties provided by Wood Stone do not apply in the following instances:
1. In the event that the equipment is improperly installed. Proper installation is the responsibility of the installer;
proper installation procedures are prescribed by the Wood Stone Installation and Operation Manual.
2. In the event the equipment is improperly or inadequately maintained. Proper maintenance is the responsibility
of the user; proper maintenance procedures are prescribed in the Wood Stone Installation and Operation Manual.
Burner problems resulting from debris or ash in the burner well will not be covered by the warranty. Call with
questions regarding maintenance frequency.
3. In the event that the failure or malfunction of the appliance or any part thereof is caused by abnormal or improper
use or is otherwise not attributable to defect in material or manufacture.
4. In the event that the ceramic firebox has been exposed to water.
5. In the event that the appliance, by whatever cause, has been materially altered from the condition in which it left
the factory.
6. In the event that the rating plate has been removed, altered or obliterated.
7. On parts that would be normally worn or replaced under normal conditions.
8. Normal cracking due to expansion and contraction stress relief in the ceramic firebox.
9. In the event that pressed log products of any type have been burned in the equipment.
10. Damage resulting from the use of chemical cleaning products in the appliance, as well as any damage from liquids
or chemicals, including water, being poured or sprayed into the appliance.
If any oral statements have been made regarding this appliance, such statements do not constitute warranties and
are not part of the contract of sale. This Limited Warranty constitutes the complete, final and exclusive statement with
regard to warranties.
THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES WHETHER WRITTEN, ORAL
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR
PARTICULAR PURPOSE OR WARRANTY AGAINST LATENT DEFECTS.
LIMITATIONS OF LIABILITY
I
n the event of warranty claim or otherwise, the sole obligation of Wood Stone shall be the repair and/or replacement,
at the option of Wood Stone, of the appliance or component or part thereof. Such repair or replacement shall be at
the expense of Wood Stone with the exception of travel over 100 miles or two hours, overtime, and holiday charges
which shall be at the expense of the purchaser. Any repair or replacement under this warranty does not constitute
an extension of the original warranty for any period of the appliance or for any component or part thereof. Parts to
be replaced under this warranty will be repaired or replaced at the option of Wood Stone with new or functionally
operative parts. The liability of Wood Stone on any claim of any kind, including claims based on warranty, expressed
or implied, contract, negligence, strict liability or any other theories shall be solely and exclusively the repair or
replacement of the product as stated herein, and such liability shall not include, and purchaser specifically renounces
any rights to recover, special, incidental, consequential or other damages of any kind whatsoever, including, but not
limited to, injuries to persons or damage to property, loss of profits or anticipated profits, or loss of use of the product.
TO SECURE WARRANTY SERVICE
If you claim a defect covered by this Limited Warranty, contact:
Wood Stone Corporation, Attn: Service Department, 1801 W. Bakerview Rd., Bellingham, WA 98226 USA
Phone 1.800.578.6836 or 1.360.650.1111
