8x8 HDMI2.0 Matrix with Audio Matrix
38
compliant with the output
resolution.
Cannot control the
device by control
device (e.g. a PC)
through RS232 port
Wrong connection.
Check to ensure the
connection between the
control device and the unit
Wrong RS232 communication
parameters.
Type in correct RS232
communication parameters:
Baud rate:9600; Data bit: 8;
Stop bit: 1; Parity bit: none
Broken RS232 port.
Send it to authorized dealer
for checking.
Note:
If your problem persists after following the above troubleshooting steps, seek
further help from authorized dealer or our technical support.