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WOLFEN INSTALLATION MANUAL | Wolfen Wall Mounted Hand Basin
REECE PRODUCT
QUALITY GUARANTEE
You have purchased a quality product from Reece
Australia Pty Ltd ABN 84 004 097 090 (“Reece”).
This product is covered by a 5 year product
warranty and a 12 month warranty over spare parts
and labour.
5 YEAR WARRANTY
This warranty covers faults in the product
construction, material and assembly. Products
which are within 5 years from the date of purchase,
found upon inspection by an authorised Reece
representative, to be defective in construction,
material or assembly, will be repaired or exchanged
with an equivalent product free of charge.
Replaced items become Reece’s property.
All replacement products will be available for
collection without charge to the customer at the
nearest Reece branch to the customer’s location,
or elsewhere as agreed between the customer
and Reece.
Labour and Spare Parts
The labour for the replacement of products
and spare parts to which this warranty applies
will be supplied by Reece or relevant supplier
using licensed plumbers engaged by Reece or
relevant supplier within 1 year from the date of
purchase. Spare parts other than those listed in
the Manufacturer’s Provisions above, which are
within 1 year from the date of purchase found upon
inspection by an authorised Reece representative
to be defective in construction, material or
assembly, will be replaced free of charge.
Warranty Conditions
This warranty will apply only under all of the
following conditions:
• The item has been installed by a
licensed plumber
• Failure is due to a fault in the manufacture
of the product
• Proof of purchase (including the date
of purchase) is provided
• The installation of the product is in
accordance with the instructions provided
This warranty does not cover products purchased
as an ex-display without being fully checked and
tested for sale by the manufacturer.
This warranty does not include faults caused by:
• Unsuitable or improper use
• Incorrect installation or installation not in
accordance with the instructions provided
• Installation or part installation by the
purchaser or any person other than a
LICENSED PLUMBER
• Normal wear and tear
• Inadequate or complete lack of
maintenance
• Chemical, electrochemical or
electrical influences
• Harsh detergents or abrasive cleaners
used on product finishes
EXCLUSIONS
To the fullest extent permitted by law, Reece
excludes all liability for damage or injury to any
person, damage to any property, and any indirect
consequential or other loss or damage.
CLAIM PROCEDURE
For all warranty queries customers are to contact the
branch where the product was purchased. These
details can be found on your purchase invoice.
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a
major failure and for compensation for any other
reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
Don’t risk it, use a licensed plumber.™
5
YEAR
Q
U
ALIT
Y GUARA
NT
EE
WOLFEN INSTALLATION MANUAL
| Warranty