Service Information
15
Troubleshooting
IMPORTANT NOTE:
If the gas cooktop does not operate
properly, follow these troubleshooting steps:
•
Verify that power is being supplied to the cooktop.
•
Check the gas supply and electrical connections to
ensure that the installation has been completed
correctly.
•
Check that the gas supply shut-off valve is in the open
position.
•
Check polarity of the electrical outlet if excessive
igniter clicking occurs immediately after installation.
•
Follow troubleshooting procedures outlined in the
Wolf gas cooktops use & care guide.
•
If the cooktop still does not operate properly, contact
Wolf factory certified service. Do not attempt to repair
the cooktop yourself. Wolf is not responsible for
service required to correct a faulty installation.
Service Information
If service is necessary, maintain the quality built into your
gas cooktop by contacting Wolf factory certified service.
For the name and number of Wolf factory certified service
nearest you, check the contact & support section of our
website, wolfappliance.com or call Wolf customer care at
800-222-7820.
When calling for service, you will need the model and
serial numbers of the gas cooktop. Both numbers are
listed on the product rating plate, located on the under-
side of the cooktop. Refer to the illustration below.
wolfappliance.com/specs
The information and images in this guide are the copyright property of Wolf Appliance, Inc. Neither this guide nor any information or images contained herein
may be copied or used in whole or in part without the express written permission of Wolf Appliance, Inc. ©Wolf Appliance, Inc. all rights reserved.
Wolf, Wolf & Design, Wolf Gourmet, W & Design and the color red as applied to knobs are registered trademarks and service marks of Wolf Appliance, Inc.
Sub-Zero, Sub-Zero & Design, Dual Refrigeration, Constant Care and The Living Kitchen are registered trademarks and service marks of Sub-Zero, Inc.
(collectively, the “Company Marks.”) All other trademarks or registered trademarks are property of their respective owners in the United States and other countries.
Location of rating plate.
RATING PLATE
