Warranty and service
50
12
Warranty and service
12.1
Warranty
Each Wöhler VIS 2xx / 3xx will be tested in all
functions and will leave our factory only after ex-
tensive quality control testing.
If used properly, the warranty period for the VIS
2xx / 3xx will be 12 month from the date of sale.
Not covered by the warranty are the batteries and
the plastic dome VIS 3xx.
This guarantee does not include the costs for
transport and packing material in case of repair.
Service by non authorized personnel or making
modifications on the service camera voids any
warranty.
12.2
Service
Wöhler has built our reputation on excellence in
customer service. Therefore, of course, we are
readily available to assist you after the guarantee
period ends.
•
Send us the device, and we will repair it and
return it to you with our package service.
•
Immediate help is provided by our technical
staff over the telephone.
