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ScanWatch

v1.0 | August, 2020

Important Notice

By using your ScanWatch, you expressly agree to the Withings Services Terms

and Conditions available on our

website

Minimum requirements

Internet access

Access to the Internet is required to:
• Download the Health Mate app,

• Set up your ScanWatch,

• Upgrade the firmware.

For more details, refer to

“Specifications” on page 99

Smartphone or device

An iOS device or an Android device (with operational Bluetooth Low Energy and

Wi-Fi or 3G/4G) is required to:
• Set up your ScanWatch,

• Retrieve data from your ScanWatch,

• Interact with your ScanWatch,

• Interact with people.

For more details, refer to

““Specifications” on page 99

OS version

You need iOS 12 (or higher) or Android 8 (or higher) on your device to install and

run the Health Mate App.
For any device, BLE (Bluetooth Low Energy) compatibility is required to install

your ScanWatch.

Health Mate app version

You always need the latest version of the Health Mate app to have all the latest

features available.

Содержание ScanWatch Series

Страница 1: ...EN 1 ScanWatch v1 0 August 2020 ScanWatch Hybrid Smartwatch ECG Heart Rate Sensor and Oximeter Installation and Operating Instructions...

Страница 2: ...the time 28 Using the side button of my watch 28 Wearing my watch 28 Customizing the settings of my watch 31 Changing the screens order 31 Enabling notifications 32 Activating the Do not disturb mode...

Страница 3: ...G recordings with my doctor 62 Frequently asked questions about Atrial Fibrillation AFib 64 Important information regarding ECG recordings 65 Tracking my heart arrhythmia 67 What are the signs of Atri...

Страница 4: ...the wristband 88 Calibrating the hands 89 Updating the firmware version 94 User guide copyright 96 Legal notice 96 Safety instructions 97 Use and storage 97 Water resistance 97 Service and maintenance...

Страница 5: ...S device or an Android device with operational Bluetooth Low Energy and Wi Fi or 3G 4G is required to Set up your ScanWatch Retrieve data from your ScanWatch Interact with your ScanWatch Interact with...

Страница 6: ...d watch ever offered to the public Developed with cardiologists and clinically validated this is the world s first hybrid smartwatch that can alert a user to a possible case of atrial fibrillation or...

Страница 7: ...EN 7 ScanWatch v1 0 August 2020 Product description A Wristband B Display C Activity Dial D Heart rate and SpO2 sensor...

Страница 8: ...ready installed on your device perform the following steps 1 Type go withings com in your device s web browser 2 Tap Download on the App Store or on the Play Store 3 Tap Get The installation process s...

Страница 9: ...EN 9 ScanWatch v1 0 August 2020 3 Tap Watches 4 Tap ScanWatch 5 Tap Install...

Страница 10: ...ould be displayed on the screen Tap Next 7 If your ScanWatch is not detected by the app look at the screen If the screen displays Setup tap I see SETUP in the Health Mate app The detection process wil...

Страница 11: ...Select what you see on the screen of your ScanWatch and please follow the steps indicated on the screen of the Health Mate app 9 If you select An X appeared you will be asked to unpair your watch fro...

Страница 12: ...he steps indicated on the screen of the Health Mate app 12 If you selected I have another problem you will be redirected to the Help Center 13 If your watch still cannot be found via Bluetooth tap Try...

Страница 13: ...ddress password and then confirm your password Tap Next 19 Enter your first name surname last name and birthday Tap Next 20 Select your gender and enter your current height and weight Tap Create 21 Lo...

Страница 14: ...st 2020 22 If you chose No set the hour hand to twelve by twisting the dial 23 Set the minute hand to twelve by twisting the dial 24 Set the activity dial to 100 by twisting the dial 25 ScanWatch disp...

Страница 15: ...2020 26 Select on which arm you would like to wear your ScanWatch 27 Scroll to discover the different features of ScanWatch Get started with the tutorials now or later as you wish If you want to go b...

Страница 16: ...29 The tutorials are available at all times in the Devices tab of the Health Mate app 30 Follow the Navigation tutorial to know how to use the side button of the watch 31 Follow the Electrocardiogram...

Страница 17: ...ood 37 Follow the indications on the video to take your first ECG recording Navigate through the different screens by pressing and rotating the side button of the watch After pressing briefly the butt...

Страница 18: ...2020 38 If an error occurred tap Try again 39 Tap Understood at the end of the recording 40 Tap Activate to discover the oxygen saturation feature SpO2 Tap Start 41 Tap Understood 42 Review the docum...

Страница 19: ...Navigate through the different screens by pressing and rotating the side button of the watch After pressing briefly the button to start the SpO2 recording position your fingers on the metallic ring a...

Страница 20: ...EN 20 ScanWatch v1 0 August 2020 46 Tap Activate to launch the Respiratory Scan tutorial Tap Start 47 Tap Next 48 Tap Next 49 Review the document and tap Accept Activate...

Страница 21: ...ScanWatch v1 0 August 2020 50 Tap Set frequency 51 Select your Respiratory scan frequency It is recommended to set Automatic as Always On will reduce the battery life of your watch Tap Confirm 52 Tap...

Страница 22: ...22 ScanWatch v1 0 August 2020 53 Tap Understood 54 Tap Got it 55 Tap Activate to launch the tutorial and then tap Start to discover the Atrial Fibrillation AFib or irregular heartbeat detection featu...

Страница 23: ...EN 23 ScanWatch v1 0 August 2020 56 Tap Next 57 Tap Next 58 Tap Next...

Страница 24: ...2020 59 Tap Next 60 Tap Accept Activate Note By activating this feature ScanWatch will be able to notify you when AFib and high low heart rate episodes will be detected 61 Tap Discover to launch the G...

Страница 25: ...w location access for Health Mate app on your device Tap Done 66 If you do not enable location note that you won t be able to track your workouts and use the GPS tracking feature 67 Tap Discover to la...

Страница 26: ...EN 26 ScanWatch v1 0 August 2020 69 Enable Health notifications and Applications 70 Tap Discover to launch the Activity Goals tutorial Tap Next 71 Select your Workout regularity and tap Confirm...

Страница 27: ...EN 27 ScanWatch v1 0 August 2020 72 Select your Step goal and tap OK 73 Tap Validate 74 ScanWatch is now ready You are redirected to the Devices tab of the Health Mate app...

Страница 28: ...this case as well syncing your ScanWatch with your device will be enough to update to the correct time Refer to Calibrating the hands on page 89 for more information Using the side button of my watch...

Страница 29: ...EN 29 ScanWatch v1 0 August 2020...

Страница 30: ...EN 30 ScanWatch v1 0 August 2020...

Страница 31: ...of your ScanWatch or even remove some of them if you wish To do so perform the following steps 1 Open the Health Mate app 2 Go to Devices 3 Scroll to your ScanWatch 4 Tap Screens customization 5 Selec...

Страница 32: ...the Back button to confirm Enabling notifications If you want to get notified on your ScanWatch when you have an incoming call a text message or when you receive an email and a calendar event you can...

Страница 33: ...en select the apps from which you want to receive notifications on your ScanWatch Make sure that the Health Mate app is open in background on your phone and that notifications are enabled on your phon...

Страница 34: ...is set to Never you won t be able to receive notifications from the app in the watch If When unlocked is selected the notifications will be received even if the phone has a black screen Check the lis...

Страница 35: ...ch bar and select it 3 Under Special app access tap Notification access again 4 Enable Notification access for Health Mate Make sure that Do not disturb and or silent mode are not activated on your ph...

Страница 36: ...to the Settings menu Press the button to select the Settings menu and scroll to the Do not disturb screen Press the button so that OFF is displayed on the screen The notifications have been deactivate...

Страница 37: ...to the Quicklook The Quicklook feature can also be activated or deactivated in the Health Mate app To do so go on with the following steps Open your Health Mate app and tab Devices Tap All settings E...

Страница 38: ...Auto brightness The display brightness of your ScanWatch will vary automatically depending on the outside light 6 If you don t want to select the Auto brightness mode move the slider to set manually...

Страница 39: ...weight 1 Visual representation of the number of steps each bar corresponds to a 30 minute period 2 Number of steps during the day 3 Percentage of the daily step goal achieved 4 Estimated distance wal...

Страница 40: ...y Volleyball Golf Yoga Dancing Boxing Skiing Snowboarding Rowing Zumba Baseball Handball Hockey Ice Hockey Climbing Ice Skating Equestrian You can choose to display 5 of these activities for quick acc...

Страница 41: ...on being tracked while walking up a hill will Note 3 meters is equivalent to 1 floor Since atmospheric pressure is used to measure elevation when using stationary equipment such as a treadmill or a st...

Страница 42: ...he 100 mark your watch vibrates and the cycle starts all over again from 0 to 100 To get even more details simply log in to the Health Mate app The app offers many graphs that allow you to easily see...

Страница 43: ...ugust 2020 4 Tap and slide the daily step goal up or down to select the goal you want 5 Tap OK 6 Sync your ScanWatch by opening the Health Mate app and refreshing your Home screen by sliding your fing...

Страница 44: ...ate most users our algorithm works best with breaststroke and crawl Also swim detection has been calibrated in 25 meters and 50 meter wide pools As such your swim data may not be accurate if you swim...

Страница 45: ...e Health Mate app keeps your entire history allowing you to easily track how your sleep data evolves over time Important note We have chosen to disable the detection of naps to focus on an improved tr...

Страница 46: ...asures will improve the overall sleep experience Editing my sleep data You have the possibility to edit the sleep data tracked by your ScanWatch in the Health Mate app To do so perform the following s...

Страница 47: ...nsor to measure your heart rate and heart rhythm your breathing rate and respiratory effort and your oxygen saturation SpO2 continuously It also uses an accelerometer to monitor your actigraphy rest a...

Страница 48: ...an cannot be performed or completed another one will be automatically scheduled for the next week You will be reminded of the process with a notification Understanding my results ScanWatch provides th...

Страница 49: ...EN 49 ScanWatch v1 0 August 2020 ScanWatch is not intended to diagnose apneic episodes or assist with a diagnosis Please seek medical advice if you need a personal sleep apnea diagnosis...

Страница 50: ...Place ScanWatch close enough to your mobile device 5 Tap and slide the wake up time up or down to select the alarm time 6 If necessary select a Smart Wake up time when setting an alarm Your watch will...

Страница 51: ...atch close enough to your mobile device 5 Tap the Alarm toggle to disable the alarm 6 Tap the back arrow at the top left of the screen Your alarm is disabled Snooze feature When your ScanWatch vibrate...

Страница 52: ...d by your ScanWatch make sure the wristband is tight enough while still remaining comfortable It should also be worn about a centimeter or half an inch away from your wrist bone Note that you can posi...

Страница 53: ...eadings based on your activity the time between these measurements will vary How does ScanWatch measure your heart rate The optical heart sensor in ScanWatch uses what is known as photoplethysmography...

Страница 54: ...otification may indicate the presence of an irregular heart rhythm other than AFib Viewing my heart rate data You can see your latest heart rate measurement directly from your ScanWatch To do so simpl...

Страница 55: ...nWatch v1 0 August 2020 Note If you launched the continuous heart rate mode open the Health Mate app and tap directly on the activity for which you activated this mode to view your continuous heart ra...

Страница 56: ...early stage AFib is often underdiagnosed because explicit atrial fibrillation episodes don t necessarily occur during doctor s visits When a user feels symptoms such as palpitations he can place his...

Страница 57: ...rial fibrillation low heart rate or high heart rate As a medical device ScanWatch will not be cleared to detect or communicate any other results rhythms or arrhythmias However the watch records a sing...

Страница 58: ...e seated or to place your arm on your leg and try not to contract your arm and hand muscles ScanWatch vibrates twice when the ECG recording is completed Important When recording your ECG the watch wil...

Страница 59: ...ECG signal in real time in the Health Mate app If you don t have your phone with you you can still record an ECG on the go via a simple gesture on the watch Your results will appear on the watch s dis...

Страница 60: ...heartbeat on the ECG graph will show the time the electric wave takes to move through your heart There are 3 distinct patterns First wave The P wave The graph shows a first electric wave as electricit...

Страница 61: ...a uniform pattern Atrial Fibrillation Atrial fibrillation occurs when the two upper chambers of the heart move chaotically instead of pumping regularly The P wave on the ECG disappears and is replace...

Страница 62: ...r types of arrhythmias This recording cannot be classified as normal rhythm or atrial fibrillation If you receive an undefined result due to a poor recording you might try to re record your ECG Refer...

Страница 63: ...3 Tap Share this measurement as a PDF 4 Tap the icon at the top right of the screen 5 Select how you want to send your invitation Several options are available such as message and email You can also...

Страница 64: ...s the electrocardiogram Recent recommendations encourage early detection of AFib via an ECG Several studies report an interest in systematically screening at risk populations by performing an ECG Unti...

Страница 65: ...romagnetic fields e g electromagnetic anti theft systems metal detectors Do not take recordings during a medical procedure e g magnetic resonance imaging diathermy lithotripsy cautery and extremal def...

Страница 66: ...20 Withings does not guarantee that you are not experiencing arrhythmia or other health conditions when ScanWatch labels an ECG as Normal Sinus Rhythm You should notify your physician if you detect po...

Страница 67: ...ib when recording an ECG but it can also check for signs of AFib throughout the day and night ScanWatch uses a sensor called PPG photoplethysmography that emits green light and measures its reflection...

Страница 68: ...eive such a notification If the result is confirmed you should contact your doctor Recording an ECG could help confirm this alert but as AFib is known to be an intermittent condition results could dif...

Страница 69: ...their red color Once oxygen is in our organs it acts as the fuel that allows our cells to work How is it measured SpO2 can be measured by pulse oximetry an indirect non invasive method meaning it doe...

Страница 70: ...nd tightening etc We suggest you check for best practices and train to improve your gesture Below 90 Low The value can be a possible sign of hypoxemia The results can vary based on a number of factors...

Страница 71: ...ng with it 3 Wearing the watch closer to the elbow can help you to obtain a better fit How to perform an accurate SpO2 measurement 1 Make sure to wear the watch at least 3 to 4 minutes before the meas...

Страница 72: ...may degrade the performance of reflectance pulse oximetry and heart rhythm analysis via photoplethysmography include Bright sunlight Presence of strong electromagnetic fields Failure to apply the devi...

Страница 73: ...ights to indicate potential signs of sleep apnea By embedding this new feature ScanWatch gives access to new preventive health information And thanks to its self assessment contents articles on breath...

Страница 74: ...thing disturbances through SpO2 and the technology used in Withings Sleep for sleep apnea Which technology is more accurate These two products use two different techniques Withings Sleep uses respirat...

Страница 75: ...e Our Fitness Level assessment is calculated on the basis of several factors The most important ones include heart rate age sex and weight and they are combined with the GPS data tracked by the ScanWa...

Страница 76: ...How can I improve my Fitness Level There are a few things you can do to improve your score but before you attempt it know that these changes can take time Improving Fitness Level with more exercise I...

Страница 77: ...o stop or to pause the workout mode press and hold the side button of the watch until it vibrates When you run there is no need to manually activate workout mode ScanWatch will automatically detect th...

Страница 78: ...y and are ready to start your workout Important It is also possible to pause your workout during a session To do so give the side button a long press until the pause mode is displayed When stopping yo...

Страница 79: ...erview in the Health Mate app showing the workout intensity and the time spent in heart rate zones as well as your burned calories Will the watch still recognize workouts automatically ScanWatch will...

Страница 80: ...1 0 August 2020 If you forgot to launch a workout before your session ScanWatch will detect your movements and add an unknown workout to the Health Mate app You can then change the type of workout in...

Страница 81: ...canWatch offers GPS tracking for all distance based outdoor activities such as walking running biking and canoeing Notes ScanWatch needs to be connected via Bluetooth GPS tracking requires you to enab...

Страница 82: ...te and pace for automatically tracked workouts such as running even when Health Mate is not launched ScanWatch and the Health Mate app access your location data when a distance based outdoor workout i...

Страница 83: ...urs have passed since the last sync took place You change time zones or when daylight savings start You can also sync your data manually All you have to do to sync your data is open the Health Mate ap...

Страница 84: ...ve any of the data that was synced from the Health Mate app All data that wasn t synced before resetting your ScanWatch will be lost permanently To dissociate your ScanWatch perform the following step...

Страница 85: ...s display 4 When on this menu press the watch button until the screen shows Factory Reset 5 While the watch shows Factory Reset press and hold the watch button for one second and you will see Reset in...

Страница 86: ...ith it on Cleaning my wristband Leather wristbands Wipe down the band with a lint free cloth You can lightly dampen the cloth with water Leather wristbands are not water resistant Leather wristbands s...

Страница 87: ...n damage your wristband Important notes The wristband s color tends to fade over time Your wristband should be cleaned regularly Moisturizers soaps and sweat residues can cause skin irritations In cas...

Страница 88: ...attached The 38 mm model requires wristbands that are 18 mm wide while the 42 mm model requires wristbands that are 20 mm wide Notes The 38 mm model fits wrists from 146 mm 5 7 up to 211 mm 8 3 The 4...

Страница 89: ...anWatch 7 Repeat the previous steps for the other side Calibrating the hands If you ever feel that the time displayed on your ScanWatch is incorrect you may need to recalibrate the hands To do so perf...

Страница 90: ...EN 90 ScanWatch v1 0 August 2020 4 An automatic initialization of the watch hands occurs 5 Tap Yes if the hands are well initialized Your watch displays the right time...

Страница 91: ...EN 91 ScanWatch v1 0 August 2020 6 Tap No if the hands are not well initialized 7 Tap Next...

Страница 92: ...EN 92 ScanWatch v1 0 August 2020 8 Set the minute hand to noon by moving the dial and tap Next 9 Set the hour hand to noon by moving the dial and tap Next...

Страница 93: ...v1 0 August 2020 10 Set the motion hand to 0 by moving the dial and tap Done 11 Tap Done 12 Tap Done Your ScanWatch is now properly calibrated and the hands move to their correct position to display t...

Страница 94: ...he Health Mate app usually prompts you to install it through the Home screen Make sure you sync your ScanWatch before updating the firmware version Failing to do so will result in a loss of data Howev...

Страница 95: ...to your mobile device If your watch is not up to date the Health Mate app will prompt you to install a new firmware version 5 Wait until the update is complete 6 Tap Done Note You can check which firm...

Страница 96: ...used to diagnose or treat any medical condition Personal data Make sure you have read our privacy policy which you can find on our website Make sure your Withings account password is secure enough to...

Страница 97: ...ebris does not come into contact with the watch button as it may cause the button to stick or become difficult to press or rotate If this occurs rinse the watch in warm water for approximately 20 seco...

Страница 98: ...aging of the materials may affect the waterproofness of the watch Water resistance cannot be permanently guaranteed Service and maintenance Do not attempt to repair or modify your ScanWatch yourself...

Страница 99: ...Models Watch thickness 13 2mm 38mm Model 13 7mm 42mm Model Weight 58g 38mm Model 83g 42mm Model Water resistant up to 50 m 5 ATM Metrics and features Proactive Atrial Fibrillation detection On demand...

Страница 100: ...nable Bluetooth connection with location settings to enjoy GPS tracking functionnality Compatible devices iPhone 5s and higher iPod Touch 6th Gen and higher iPad 5th Gen and higher iPad Mini 5th Gen a...

Страница 101: ...2020 Document release overview Release date Versions Modifications August 2020 v1 0 First release The screenshots in this manual are used for explanatory purposes Your actual screens may differ from t...

Страница 102: ...band deteriorated glass case or peeling of the watch case plating Any damage to the watch and its parts resulting from abnormal or abusive use negligence or lack of care or accidental damage such as d...

Страница 103: ...netic anti theft systems metal detectors DO NOT take recordings during a medical procedure e g magnetic resonance imaging diathermy lithotripsy cautery and external defibrillation procedures DO NOT ta...

Страница 104: ...surface damage or corrosion and check for any other form of damage Any serious incident that has occurred in relation to the device should be reported to the manufacturer and the competent authority...

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