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WPS-300-BUL-A Installation Manual
© 2012 Wirepath Surveillance
TROUBLESHOOTING
If you have trouble operating the camera, first refer to the following guidelines.
If the problem persists, contact Technical Support at 866.838.5052.
Nothing appears on the display
• Check if the power for camera and monitor is ON.
• Check if the VIDEO cable is connected to the camera BNC video
output jack.
• Check if the VIDEO cable is connected to the monitor VIDEO input jack.
Image appears dim on the display
• Check the monitor contrast setting.
• Check the monitor brightness setting.
• Check the lens. If necessary, clean with a soft, clean cloth.
• Check if the camera is facing towards a bright light. If so, change the
camera position.
• If a device exists between the camera and screen, confirm the signal
accepted by the screen is strong enough – 75 Ohm.
Image appears blurry on the display
• Check the focus of the lens.
• Check the lens. If necessary, clean with a soft, clean cloth.
The camera is not working properly and the camera housing is hot
• Check if camera is connected to the correct power source.
Condensation Appears on Camera Lens Cover
• Check the color of the beads in the Silica pack under the lens cover.
• If the blue crystals have turned pink indicating that the pack has
absorbed moisture, replace the pack with the spare provided with the
camera.
