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User Manual  

Chapter 6 

Technical Support 

Military Grade Rack Mount Display

 

41 

 

6.2 Problem Report Form 

Military Grade Rack Mount Display 

Customer name: 
Company:  
Tel.: 

Fax: 

E-mail: 

Date: 

 
Product Serial Number: _____________________________________________________ 
 

Problem Description: 

Please describe the problem as clearly as possible. Detailed 

description of the occurred problem will allow us to find the best solution to solve the 
problem as soon as possible. 
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Содержание R20L100-RKA2ML

Страница 1: ...Rack Mount Display Military Grade User Manual Version 1 1 Document Part Number 915211121027 Model No R20L100 RKA2ML ...

Страница 2: ...specified Applications that are described in this manual are for illustration purposes only We make no representation or guarantee that such application will be suitable for the specified use without further testing or modification Warranty Our warranty guarantees that each of its products will be free from material and workmanship defects for a period of one year from the invoice date If the cust...

Страница 3: ... or our customer service center for technical support if you need additional assistance You may need the following information ready before you call Product serial number Detailed description of the problem The exact wording of error messages In addition free technical support is available from our engineers every business day We are always ready to give advice on application requirements or speci...

Страница 4: ...to hardware and explains how to avoid the potential problem Une alerte d attention indique un dommage possible à l équipement et explique comment éviter le problème potentiel WARNING AVERTISSEMENT An Electrical Shock Warning indicates the potential harm from electrical hazards and how to avoid the potential problem Un Avertissement de Choc Électrique indique le potentiel de chocs sur des emplaceme...

Страница 5: ...nlight shines directly will cause the panel damage You should avoid placing the product under direct sunlight Do not place the display in wet environment If the product is close to the wet ground such as grassplot the moisture between panel and glass will make the product malfunction You should avoid placing the product in wet environment ...

Страница 6: ...uipment has been dropped and damaged o The equipment has obvious signs of breakage Do not leave this equipment in an uncontrolled environment where the storage temperature is below 20 C 4 F or above 60 C 140 F It may damage the equipment CAUTION ATTENTION Use the recommended mounting apparatus to avoid risk of injury Utiliser l appareil de fixation recommandé pour éliminer le risque de blessure WA...

Страница 7: ...erference This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a class A digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment Th...

Страница 8: ...ouncil directions Electromagnetic Compatibility Directive 2014 30 EU EN55024 2010 EN 55022 2010 Class B o IEC61000 4 2 2009 o IEC61000 4 3 2006 A1 2007 A2 2010 o IEC61000 4 4 2012 o IEC61000 4 5 2014 o IEC61000 4 6 2013 o IEC61000 4 8 2010 o IEC61000 4 11 2004 EN55022 2010 AC 2011 EN61000 3 2 2014 EN61000 3 3 2013 Low Voltage Directive 2014 35 EU EN 60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 ...

Страница 9: ...ual provides information about using the Winmate Military Grade Rack Mount Display The documentation set for the 20 1 Military Grade Rack Mount Display provides information for specific user needs and includes 20 1 Military Grade Rack Mount Display User Manual contains detailed description on how to use the device its components and features NOTE Some pictures in this guide are samples and can dif...

Страница 10: ...d 19 2 1 Powering On 19 2 1 1 Power Considerations 19 2 1 2 Connecting the Power 20 2 2 Connecting Other Devices 22 2 2 1 VGA Connector 22 2 2 2 VGA to 5 BNCs Signal Shielding Cable 23 2 2 3 DVI Connector 23 3 Mounting Solutions 25 3 1 Cable Mounting Considerations 25 3 2 Safety Precautions 26 3 3 Mounting Guide 26 3 3 1 Console Rack Mount 26 3 3 2 VESA Mount 27 4 On Screen Display Control 29 4 1 ...

Страница 11: ...en 37 5 2 Cleaning the Casing 37 6 Technical Support 40 6 1 Troubleshooting 40 6 2 Problem Report Form 41 Appendix A MIL STD 810F G Compliance 43 A1 MIL STD 810F G Compliance 43 Appendix B MIL STD 461E F Compliance 45 B1 MIL STD 461E F Compliance 45 Appendix C Ordering Information 47 ...

Страница 12: ...ary Grade Rack Mount Display 12 Introduction This chapter gives you product overview describes features and hardware specification You will find all accessories that come with the Display in the packing list ...

Страница 13: ...st demanding requirements Suitable for Army Headquarters and being connected to mobile devices on the field Display can provide up to date information for immediate commands 1 1 Product Features Winmate Military Grade Rack Mount Displays offer the following features Aluminum housing with anti corrosive coating Compliance with military standard MIL STD 810G F Flush Rack Rack Mount Mechanical Design...

Страница 14: ...x RS232 Environmental Considerations MIL STD 810F G Compliance Vibration MIL STD 810F Method 514 5 Humidity MIL STD 810F Method 507 4 Transit Drop MIL STD 810F Method 516 5 High Temp Storage MIL STD 810F Method 501 4 Low Temp Operation MIL STD 810F Method 501 4 MIL 461E Compliance RE RE101 RE102 CE CE 101 CE 102 Optional with EMI Glass Touch RS RS101 RS103 CS CS 101 CS 106 CS 109 CS 114 Power Spec...

Страница 15: ... of these items are missing or damaged contact us immediately Standard factory shipment list Display User Manual Hardcopy Power Cord MIL DTL 38999 1 2m VGA Cable 2m DVI Cable 2m VGA to 5 BNC Shielding Cable 2m The package may include the following items based on your order 1 x Touch Driver CD Optional 1 x Touch RS 232 Shielding Cable 2 meter Optional 1 x RS 232 Remote Control Shielding Cable 2 met...

Страница 16: ...1 Display Appearance and Layout 1 4 2 OSD Panel Layout For more information on OSD control refer to Ch 4 On Screen Display OSD Control of this User Manual 1 4 3 LED Indicators Indicator Color Definition PWR Green Power is ON and the device functions normally Orange Display is suspended LOCK Red The function of OSD buttons is locked OFF Lock function disabled ...

Страница 17: ...and mechanical dimensions of the Display Unit Dimensions W x H x D 482 6 x 399 4 x 85 mm CUT OUT 446 x 377 mm Measurements shown in mm Tolerance of all dimensions is shown as follow 0 30 mm 0 1 mm 30 50 mm 0 15 mm 50 120 mm 0 2 mm above 120 mm 0 25 mm Note this is a simplified drawing and some components are not marked in detail ...

Страница 18: ...Military Grade Rack Mount Display 18 Getting Started This chapter tells you important information on power supply adapter and precautions tips Pay attention to power considerations ...

Страница 19: ...ERRE This product must be grounded Use only a grounded AC outlet Install the additional PE ground wire if the local installation regulations require it If you do not use a grounded outlet while using the device you may notice an electrical tingling sensation when the palms of your hands touch the device Ce produit doit être mis à la terre Utiliser seulement un cordon d alimentation avec mise à la ...

Страница 20: ...9 1 to the Display CN2 and plug the other end of the power connector CN1 in to a working AC outlet Note Power cords vary in appearance by region and country WARNING AVERTISSEMENT Serious injury due to shock is possible if unit is wired incorrectly or connected to voltage exceeding the input voltage range Des blessures graves en raison du choc est possible si l unité est mal câblé ou connecté à la ...

Страница 21: ...2 Plug the terminal block plug firmly to the DC IN Jack 3 Connect the other end of the DC power cable wires with lug terminals that are labeled and to the terminals of the 9 36V DC Power Source Ensure that the power connections maintain the proper polarity WARNING AVERTISSEMENT Make sure that the polarization of the power lines is correct and complete including earth ground Assurez vous que la pol...

Страница 22: ... vous que l alimentation est coupée lors de la connexion et la déconnexion des connecteurs 2 2 1 VGA Connector Plug one end of the 15 pin signal cable to the video signal connector at the rear of the PC system and the other end to the Display Secure the connectors with the screws on the cable connector at both ends Pin Name Pin Name 1 RED 2 GREEN 3 BLUE 4 ID2 RES 5 GND 6 RED_RTN 7 GREEN_RTN 8 BLUE...

Страница 23: ...o the Display 2 2 3 DVI I Connector Plug one end of the DVI signal cable to the video signal connector DVI I Dual Link at the rear of the PC system and the other end to the Display Pin Symbol Pin Symbol 1 DVI_RX2 2 DVI_RX2 3 GND 4 NC 5 NC 6 DVI SCL 7 DVI SDA 8 NC 9 DVI_RX1 10 DVI_RX1 11 GND 12 NC 13 NC 14 5V 15 DVI_CON_CABLE 16 DVI_CON_HP 17 DVI_RX0 18 DVI_RX0 19 GND 20 NC 21 NC 22 GND 23 DVI_CLKP...

Страница 24: ...Military Grade Rack Mount Display 24 Mounting Solutions This chapter provides mounting guide for all available mounting options Pay attention to cautions and warning to avoid any damages ...

Страница 25: ...neatly hidden behind the device WARNING AVERTISSEMENT Observe all local installation requirements for connection cable type and protection level Suivre tous les règlements locaux d installations de câblage et niveaux de protection WARNING AVERTISSEMENT Turn off the device and disconnect other peripherals before installation Éteindre l appareil et débrancher tous les périphériques avant l installat...

Страница 26: ... the interface Wires that share similar electrical characteristics must be bundled together Do not bundle input wiring with output wiring Keep them separate When necessary it is strongly advised that you label wiring to all devices in the system 3 3 Mounting Guide Military Grade Display comes with different mounting options suitable for most of the industrial and commercial applications The main m...

Страница 27: ...rom the outside to the fixture with four M6 truss head screws 3 3 2 VESA Mount Military Rack Mount Display supports VESA Mount installation Notice that VESA Plate is not included in Winmate s standard accessories package VESA Plate 100 x 100 mm with customer s bracket Mounting Steps 1 Screw VESA Bracket to the fixture ex wall 2 Place the device on VESA bracket 3 Continue with the instructions prov...

Страница 28: ...Military Grade Rack Mount Display 28 On Screen Display Control This chapter provides information about On Screen Display OSD Control interfaces ...

Страница 29: ...y control such as auto adjustment and brightness control for backlight Icon Button Function LED Press this key to switch and to LED sensor s brightness adjustment from backlight brightness adjustment Brightness down Press this key to decrease the screen brightness Brightness up Press this key to increase the screen brightness Volume down Press this key to decrease the volume Volume up Press this k...

Страница 30: ...setting Once you adjust the value of setting the value will be stored automatically Exit the OSD menu Select the EXIT OSD item or press the Exit Key directly Return the regular screen viewing If there is no command respond for 30 seconds OSD menu will be closed automatically 4 3 OSD Menu in VGA Mode This section describes how to navigate the OSD Menu in VGA Mode Navigation buttons in VGA Mode BRIC...

Страница 31: ...reen s position by horizontal and vertical manually H POSITION Use to adjust the image to the left or right on the screen V POSITION Use to adjust the image up or down on the screen IMAGE You can adjust the value of screen quality automatically AUTO Use to choose the best settings for the current input signal CLOCK Use to adjust the value of horizontal image PHASE Use to adjust the phase control P...

Страница 32: ...tness to suit you own preference 9300K Use to set value of monitor for the CIE coordinate 9300 color temperature 6500K Use to set value of monitor for the CIE coordinate 6500 color temperature ADC Brightness Set value of monitor for ADC Brightness AUDIO optional You can adjust the setting of speaker including volume and mute VOLUME ADJUST Use to adjust the volume of speaker SPEAK ON OFF Use to mak...

Страница 33: ...n DVI Mode BRICONTRAST AUTO BRIGHTNESS CONTRAST LED LIGHT MIN BRIGHTNESS AUDIO VOLUME ADJUST SPEAK ON OFF POSITION Not available in DVI mode CHANNEL ANALOG 1 ANALOG 2 DVI IMAGE Not available in DVI mode RECALL YES NO COLOR USER RED GREEN BLUE OSD EXIT YES NO Description of items at the navigation menu BRICONTRAST Press to increase or to decrease the brightness or contrast BRIGHTNESS Use to adjust ...

Страница 34: ...VI mode IMAGE These functions are not available under DVI mode COLOR You can fine tune the color temperature by USER option if necessary USER Choose RED GREEN BLUE to set value of color temperature brightness to suit you own preference For 9300K 6500K and ADC BRIGHTNESS these functions are not available under DVI mode 11 ...

Страница 35: ...peaker including volume and mute VOLUME ADJUST Use to adjust the volume of speaker SPEAK ON OFF Use to make the speaker work or mute RECALL You can recall the factory default setting by selecting YES Select NO to return the main menu OSD EXIT You can exit the OSD menu by selecting YES Select NO to return the main menu ...

Страница 36: ...e Rack Mount Display 36 Maintenance This chapter provides information on regular cleaning and maintenance procedures Follow all the recommendations included in this chapter in order to ensure long product lifecycle ...

Страница 37: ... spray or pour any liquid directly on the screen or case Do Not use water or oil directly on the display screen If droplets are allowed to drop on the screen permanent staining or discoloration may occur 5 2 Cleaning the Casing Use the following procedure to clean the equipment CAUTION ATTENTION Always turn off the device and disconnect other peripherals before cleaning and maintenance procedures ...

Страница 38: ...er Manual Chapter 5 Maintenance Military Grade Rack Mount Display 38 WARNING AVERTISSEMENT POTENTIAL ELECTROSTATIC CHARGE HAZARD SEE INSTRUCTIONS POTENTIEL ÉLECTROSTATIQUE CHARGE DANGER VOIR INSTRUCTIONS ...

Страница 39: ...Military Grade Rack Mount Display 39 Technical Support This chapter includes troubleshooting guide and problem report form ...

Страница 40: ...e signal cable is firmly seated in the socket Check if the output level matches the input level of your computer Make sure the signal timings of the computer system are within the specification of the monitor If your computer was working with a CRT monitor you should check the current signal timing and turn off your computer before you connect the VGA Cable to this monitor 3 The position of the sc...

Страница 41: ...______________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ _____________________________________...

Страница 42: ...Military Grade Rack Mount Display 42 MIL STD 810F G Compliance This section includes information on testing methods and procedures in compliance with military standard MIL STD 810 F G Appendix ...

Страница 43: ...re Storage Method 502 5 Procedure I 33 2 Operation Method 502 5 Procedure II 33 2 Humidity Method 507 5 20 to 60 2 95 RH 3 Vibration Method 514 6 Procedure I 5 500 Hz 1 48 1 90 2 24 Grms 3 Axis MIL STD 810G Transit Drop Method 516 6 Procedure IV 4ft 8 Corner 12 edges 6 faces Low Pressure Altitude Storage Method 500 5 Procedure I 30 2 15 000 ft 4 572 m Operation Method 500 5 Procedure II 30 2 15 00...

Страница 44: ...x B MIL STD 810E F Compliance Military Grade Rack Mount Display 44 MIL STD 461E F Compliance This section includes information on testing methods and procedures in compliance with military standard MIL STD 461E F Appendix ...

Страница 45: ...equency Range CE101 Power Leads Conducted Emission 30 Hz 10 kHz CE102 Power Leads Conducted Emission 10 kHz 10 MHz CS101 Power Leads Conducted Susceptibility 30 Hz 150 kHz CS109 Structure Current Conducted Susceptibility 60 Hz 100 kHz CS114 Bulk Cable Injection Conducted Susceptibility 10 kHz 200 MHz CS116 Damped Sinusoidal Transients Cables and Power Leads Conducted Susceptibility 10 kHz 100 MHz ...

Страница 46: ...Military Grade Rack Mount Display 46 Ordering Information This section includes information on available ordering options Appendix ...

Страница 47: ...ber Description R20L100 RKA2ML GS Anti Reflective Glass Default R20L100 RKA2ML ITO ITO EMI shielding Glass R20L100 RKA2ML ATR ELO 5 wired Resistive Touch Sensor RS232 Interface R20L100 RKA2ML ATR ITO ELO 5 wired Resistive Touch with EMI Mesh Filter To comply with the MIL STD 461E Standard the display unit must have EMI ITO Glass or Touch with EMI Mesh Filter ...

Страница 48: ...Winmate Inc 9F No 111 6 Shing De Rd San Chung District Taipei 241 Taiwan R O C Tel 886 2 8511 0288 Fax 886 2 8511 0211 Email sales winmate com tw Official website www winmate com ...

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